Movie data (Still Image Data) C300i

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  • Tiagocang
    Technician

    50+ Posts
    • Feb 2022
    • 62

    #1

    Movie data (Still Image Data) C300i

    hello, anyone has a Still Image Data for C300i with microSD, just dont accept the "normal" movie and i cant find the Still Image Data it in KIKU

    best regards
  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 552

    #2
    There's a firmware with and without hdd. If you scroll down, these a whole list of items you can download. Perhaps it's in there if you pick the one without the hdd. I could be wrong of course.
    Why not have ssd in the copier?

    Comment

    • Tiagocang
      Technician

      50+ Posts
      • Feb 2022
      • 62

      #3
      Originally posted by Max
      There's a firmware with and without hdd. If you scroll down, these a whole list of items you can download. Perhaps it's in there if you pick the one without the hdd. I could be wrong of course.
      Why not have ssd in the copier?
      i looked for that but no sucess ill look better today for without hdd firm.....tried to save ssd after 25% issues and no sucess and we change ssd to normal microSD because its cheaper and for this client works good with microSD, just wanna clear the message in the screen no movie

      Comment

      • Max
        Senior Tech

        500+ Posts
        • Oct 2011
        • 552

        #4
        Format the ssd in the adaptor. I never had to replace the sdd for any problems. Always been cpu board

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        • Ziggy
          Senior Tech

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Feb 2018
          • 692

          #5
          Found procedure on how to switch from SSD to micro-sd but doesn't tell you where to find the still image data . I will do more research when I have time.
          Attached Files

          Comment

          • Tiagocang
            Technician

            50+ Posts
            • Feb 2022
            • 62

            #6
            Originally posted by Markks
            Found procedure on how to switch from SSD to micro-sd but doesn't tell you where to find the still image data . I will do more research when I have time.
            image.png
            exactly i made everything from that PDF and still cant find the image data for C250i i found for A4 machines and C257i i tried put the image that from that models and always says File NG

            Comment

            • Duplicator
              IT Manager

              100+ Posts
              • May 2022
              • 245

              #7
              For what little it's worth, I don't see anything called "Still Image Data" (or find anything searching for "Still") on the North American Konica dealer portal.
              Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

              If I helped you out, please give me a thumbs up! It helps my reputation.

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              • Max
                Senior Tech

                500+ Posts
                • Oct 2011
                • 552

                #8
                Have you tried the latest FW after you took out the ssd?

                Comment

                • Tiagocang
                  Technician

                  50+ Posts
                  • Feb 2022
                  • 62

                  #9
                  Originally posted by Max
                  Have you tried the latest FW after you took out the ssd?
                  yes, the firm version is AA2J0Y0-F231-GC3-RE-990

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7975

                    #10
                    They mentioned but seem to forget to put still image data on site.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Tiagocang
                      Technician

                      50+ Posts
                      • Feb 2022
                      • 62

                      #11
                      UPDATE: After talking with KM they provide me the image data for C250i with MicroSD if some1 need it can pm me
                      resolved ✅

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