Konica c224 e can't access service mode

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  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by imagicopy
    Hi Jotunn,

    I received a printer from one of my clients but I can't seem to get access to CE. Would you please unlock if it's possible? Thank you.

    Thank you in advance
    Reset code for your machine:

    MFP Serial Number A7PU018000002
    Reset Code W9TLU-K4CES-VWFFA-CG7NJ-9CNGB-KG8YD-ENBQG-QZDLP

    --
    Regards

    Leave a comment:


  • imagicopy
    replied
    Re: Konica c224 e can't access service mode

    Hi Jotunn,

    I received a printer from one of my clients but I can't seem to get access to CE. Would you please unlock if it's possible? Thank you.

    BH C368

    Serial # A7PU018000002

    MAC # 00:20:6B:A1:92:8D

    REQUEST CODE: ZU8LA-6QC3Y-26CG8-893U5-ZVMMN-9G8YD-ENBQG-QZDJR

    Thank you in advance

    Leave a comment:


  • Efcie
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Missing part of MAC Address and wrong date&time set in the machine.
    I will not be able to help unless you correct these problems.

    --
    Regards
    Apologies,

    Correct one below:

    SERIAL N0#: ACKN041000630
    MAC ADDR: 00:20:6B:F8:FB:E7
    PASSWORD RESET REQUEST CODE: VKXQU-CRWQS-4DK8T-MZQ6T-FJPQU-SG8YD-CNZRG-8YDR5

    THANK YOU

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Efcie
    Hi All,

    I have the same issue..

    SERIAL N0#: ACKN041000630
    MAC ADDR: 00:20:6B:FB:E7
    PASSWORD RESET REQUEST CODE: VKXQU-CRWQS-4DK8T-MZQ6T-FJPQU-SG8YD-CNZRG-8YDR5

    Your help in this will be much appreciated.

    Thank you
    Missing part of MAC Address and wrong date&time set in the machine.
    I will not be able to help unless you correct these problems.

    --
    Regards

    Leave a comment:


  • Synthohol
    replied
    Re: Konica c224 e can't access service mode

    maybe throw jotunn some rep points for the assists huh?
    click the sheriffs badge under his avatar and add reputation.
    he did you a solid, please return the favor!!

    Leave a comment:


  • Efcie
    replied
    Re: Konica c224 e can't access service mode

    Hi All,

    I have the same issue..

    SERIAL N0#: ACKN041000630
    MAC ADDR: 00:20:6B:FB:E7
    PASSWORD RESET REQUEST CODE: VKXQU-CRWQS-4DK8T-MZQ6T-FJPQU-SG8YD-CNZRG-8YDR5

    Your help in this will be much appreciated.

    Thank you

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by wgkingwy
    Unable to add image
    Upload image here -> Imgur: The magic of the Internet and post your link in the message.

    Leave a comment:


  • Synthohol
    replied
    Re: Konica c224 e can't access service mode

    MAC 00:20:6B:3A5:1B
    i assume thats colon D?
    just asking because ive had that happen on forums before.
    i get around it using php tags
    PHP Code:
    :D 
    
    sorry, didnt mean too hijack, just one of those tidbits i love to share.

    Leave a comment:


  • wgkingwy
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
    Check the data once again, or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards
    Yes,Bizhub 367,Unable to add image

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by wgkingwy
    Hi jotunn, my c224e dont enter SMode Please help,thank you!
    Printer serial ∶A789087003057
    MAC 00:20:6B:3A5:1B


    MAC: 00206B3AD51B
    Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ
    Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
    Check the data once again, or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards

    Leave a comment:


  • wgkingwy
    replied
    Re: Konica c224 e can't access service mode

    Hi jotunn, my c224e dont enter SMode Please help,thank you!
    Printer serial ∶A789087003057
    MAC 00:20:6B:3A5:1B


    MAC: 00206B3AD51B
    Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by OBI
    Hi Jotunn, can you help with the code for a c759?
    Much appreciate it.
    Your reset code:
    MFP Serial Number A8JE011001611
    Reset Code V9GRQ-XR736-LXPA5-6VT8C-F8KBL-CG8YD-ENBQG-QYTHH

    --
    Regards

    Leave a comment:


  • OBI
    replied
    Re: Konica c224 e can't access service mode

    Hi Jotunn, can you help with the code for a c759?
    Much appreciate it.

    A8JE011001611
    00:20:6B:E9: D1:E0
    Y9J6C-4E8R2-ESBFX-E3KVD-CB6FG-GG8YD-ENBQG-QYTFB
    Last edited by OBI; 04-13-2024, 01:34 AM.

    Leave a comment:


  • Konica_user
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Oh, thats completely different situation - this machine has no serial number defined.
    That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

    However, reset code for your machine:
    Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

    --
    Regards
    Thank you for your support, I can now enter service mode.

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Konica_user
    I will send you photos
    Oh, thats completely different situation - this machine has no serial number defined.
    That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

    However, reset code for your machine:
    Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

    --
    Regards

    Leave a comment:

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