Bizhub c220 replaced drums with new units, magenta warning still on

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  • va2ir
    Technician
    • Dec 2011
    • 12

    #1

    Bizhub c220 replaced drums with new units, magenta warning still on

    Good day. I am now the owner of my bizhub 220. It works well for me. I just replaces the 4 drums with new units. Restarted the machine and the magenta drum warning still comes on. I swapped the cyan with the mag unit, and the mag warning is still on. Image is fine. Ran some solid pages, coverage is perfect. Any ideas? Also, the clutch motor for the manual feed tray stopped working. Any idea where these can be purchased? Thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Bizhub c220 replaced drums with new units, magenta warning still on

    Originally posted by va2ir
    Good day. I am now the owner of my bizhub 220. It works well for me. I just replaces the 4 drums with new units. Restarted the machine and the magenta drum warning still comes on. I swapped the cyan with the mag unit, and the mag warning is still on. Image is fine. Ran some solid pages, coverage is perfect. Any ideas? Also, the clutch motor for the manual feed tray stopped working. Any idea where these can be purchased? Thanks
    Would be helpful if we knew where you are located so we can give you help.

    Sent from my SM-G960U using Tapatalk

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #3
      Re: Bizhub c220 replaced drums with new units, magenta warning still on

      Originally posted by Phil B.
      Would be helpful if we knew where you are located so we can give you help.

      Sent from my SM-G960U using Tapatalk
      And private messaging me doesn't do one damn bit of good!
      Post your location PUBLICLY!

      Sent from my SM-G960U using Tapatalk

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: Bizhub c220 replaced drums with new units, magenta warning still on

        New?

        GENUINE OEM or turd party parts?

        OEM toners?

        Sent from my SM-G960U using Tapatalk

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5735

          #5
          Re: Bizhub c220 replaced drums with new units, magenta warning still on

          Not to be a dick but why a c220? It's an old boat anchor!
          Check the 3 gold pins that touch the drum chip. Prolly not resetting.
          We're they OEM new drums or did you just replace the cylinder and blade?
          The chip is what seems to not reset the warning.
          With a due respect you should have walked away from that dinosaur.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8101

            #6
            Re: Bizhub c220 replaced drums with new units, magenta warning still on

            Originally posted by va2ir
            Good day. I am now the owner of my bizhub 220. It works well for me. I just replaces the 4 drums with new units. Restarted the machine and the magenta drum warning still comes on. I swapped the cyan with the mag unit, and the mag warning is still on. Image is fine. Ran some solid pages, coverage is perfect. Any ideas? Also, the clutch motor for the manual feed tray stopped working. Any idea where these can be purchased? Thanks
            If you update the firmware & change a couple of SW in CE mode you can disable this warning & no need to fit new drums.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • va2ir
              Technician
              • Dec 2011
              • 12

              #7
              Re: Bizhub c220 replaced drums with new units, magenta warning still on

              All fixed. Thanks for all the help. Working fine now.

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4524

                #8
                Re: Bizhub c220 replaced drums with new units, magenta warning still on

                Originally posted by va2ir
                All fixed. Thanks for all the help. Working fine now.
                What was the fix?

                Doesn't happen very often but I've had a few bad chips with OEM supplies.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #9
                  Re: Bizhub c220 replaced drums with new units, magenta warning still on

                  Originally posted by va2ir
                  All fixed. Thanks for all the help. Working fine now.
                  Well share with the class..
                  What fixed it?

                  Sent from my SM-G960U using Tapatalk

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8101

                    #10
                    Re: Bizhub c220 replaced drums with new units, magenta warning still on

                    Originally posted by Phil B.
                    Well share with the class..
                    What fixed it?

                    Sent from my SM-G960U using Tapatalk
                    Not that most of us will see a C220 again but helpful for techs in the 3rd world etc.

                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827

                      #11
                      Re: Bizhub c220 replaced drums with new units, magenta warning still on

                      Originally posted by copier tech
                      Not that most of us will see a C220 again but helpful for techs in the 3rd world etc.

                      Ha! Sadly, we still have lots of these in service because people around here don't replace stuff until it completely dies, with no hope of revival.
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8101

                        #12
                        Re: Bizhub c220 replaced drums with new units, magenta warning still on

                        Originally posted by srvctec
                        Ha! Sadly, we still have lots of these in service because people around here don't replace stuff until it completely dies, with no hope of revival.

                        I feel your pain. Had to order a new C203 fuser last week!

                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1458

                          #13
                          Re: Bizhub c220 replaced drums with new units, magenta warning still on

                          Originally posted by srvctec
                          Ha! Sadly, we still have lots of these in service because people around here don't replace stuff until it completely dies, with no hope of revival.
                          Same here. We have units older than this still in service, and taking care of them is a major PIA! The only reason we can is because we purchase supplies and parts in large enough quantities that we tend to have an abundance of NOS parts and supplies.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8101

                            #14
                            Re: Bizhub c220 replaced drums with new units, magenta warning still on

                            Originally posted by femaster
                            Same here. We have units older than this still in service, and taking care of them is a major PIA! The only reason we can is because we purchase supplies and parts in large enough quantities that we tend to have an abundance of NOS parts and supplies.

                            That is good if you have the budget to do this. I would not want to risk ending up with $1000's of stock i'll never need.
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • femaster
                              Service Manager

                              1,000+ Posts
                              • May 2011
                              • 1458

                              #15
                              Re: Bizhub c220 replaced drums with new units, magenta warning still on

                              Originally posted by copier tech
                              That is good if you have the budget to do this. I would not want to risk ending up with $1000's of stock i'll never need.
                              Completely understandable. Really depends on how many machines a company has out in the field under contract. We definitely cut back the stock as machines get replaced and the number in the field dwindles. We don't want a tons of left over stock either. Occasionally we end up with too much of something here or there, but it's pretty rare, and usually not on an item that is expensive. One thing I can say is that the excess stock in parts and toner has been a major help in riding out this drought we are currently in.
                              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                              Comment

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