Good morning guys, recently I got a fw update here on the forum which would be the latest for c368 but I've already tried to update this machine but only keeps showing N.G on the control board in this update and any other I try, I've already changed the emmc and nothing is still the same
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put the old emcc back in and use the tar wipe file. make sure machine type is correct and that the jump drive is actually connected to the correct port first. -
I've had this happen many times. It is usually just the compatibility of the USB stick to the machine. I would use the HPDISK format tool from Konica Minolta to format the USB drive first, then reload the F/W and try again. Sometimes that helps.
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That's the checksum check failing on the firmware updater. As Oystercopy said, check your USB stick. Trying a different USB stick may be good idea too. Did you "eject" the USB stick before removing it from the computer? If not, some files may be half written.Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.
If I helped you out, please give me a thumbs up! It helps my reputation.Comment
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Hi, I have the same problem on a C250i. I've tried different firmwares and different USB drives , with the recovery the result is OK. Any ideas? Thanks.Comment
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I have had this error when a firmware update has failed. I saw it several times on the 8 series. In the service mode you need to go into initialization you can clear the error there its on the same page where you find "clear all data" its a soft tab on the bottom LH side of the display and it will boot up as normal. I am not in front of a machine at this time but I can look monday and post another replyComment
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System error clear.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
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copier tech I believe they got NG when trying to update firmware on MFP part of update then he put another eMMC and now it has that. So as Albonline said I will put back old eMMC and try to update only MFP firmware. As for system error clear you are correct but it really depends in exactly which state is now machine.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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I returned the original emmc but it still gives N.G on the mfp, funny that when I put the pendrive and remove the usb cable from the front of the machine and turn it on by pressing stop it starts working again but without the pendrive it turns on this white screenComment
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Did that machine have Bizhub Secure? If so, you may have to repartition the Storage Board.Net+ PDI+ @RemoteComment
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