Hello, I hope someone can help me. I have an issue with my Konica Minolta C558. I’m getting a paper jam error in the fuser unit (misfeed detection 13), but there is no paper present. I removed the fuser and cleaned the sensor around it, but the error still persists. I also took out the transfer belt and cleaned all the rollers in the feeding tray, yet I still have no luck. Has anyone encountered this issue before?
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What is the actual jam code? Machine should have a J then numbers after it -
Thank you for your input. There is no any error codeComment
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Go into Service Mode, Counter, Paper Jam History to get the troubleshooting jam code.Net+ PDI+ @RemoteComment
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Thank you for your input, please see the attached screenshot with the jam errors codeComment
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Exit sensor may be toasted.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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