Bizhub 368e

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  • patrickjlc
    Trusted Tech

    100+ Posts
    • Feb 2015
    • 223
    #1

    Bizhub 368e

    Have you ever seen this? I can make copies thru the DF and it comes fine, I put it on the glass and it comes with a little smudge and what looks like out of focus.
    Cleaned all the glass, the rails, checks rhe little platic sliders on the mirrors, etc
    It is the 3rd machine I see with this, with less than 70k. Printing from memory it comes ok, like the test page or config page

    1st photo is from glass, second is from DF and from copier memory
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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Is he DF height set correctly? To me, it looks like the matt is not pressing the original down to the glass evenly.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=
        👍 1

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7970
          #3
          Ditto I would redo all settings of DF. They should be moving machine leaning on DF.
          I don't like anyone pushing my machine when it is moving on desk wheels.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4612
              #4
              That is definitely a scanner issue, there is some hesitation or slipping when scanning starts. Watch scan assembly with lid up while copying. If it was from original not laying on glass all the way there would be a light image not a repeat image.
              What happens if you put a few sheets of 11x17 paper over originl then make a copy?
              Maybe the scanner bed was leaned on and pushed down, lift up on front left corner to raise slightly.

                Comment

                • Reed
                  Senior Tech

                  Site Contributor
                  250+ Posts
                  • Feb 2011
                  • 259
                  #5
                  Check the mirrors (mirror 3) I have seen that one be in the wrong position and a small adjustment (1/4 turn ) has fixed the issue. I saw this twice the 8 series color machine

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4612
                      #6
                      Originally posted by Reed
                      Check the mirrors (mirror 3) I have seen that one be in the wrong position and a small adjustment (1/4 turn ) has fixed the issue. I saw this twice the 8 series color machine
                      Agree about the mirror being out of place this would give you an out of focus image like you have. You posted that you checked them so I shared some other thoughts that came to mind. Let us know what the fix was.

                        Comment

                        • kingarthur
                          Service Manager

                          1,000+ Posts
                          • Feb 2008
                          • 1325
                          #7
                          You posted it twice, this is what I commented on your other post

                          image.png
                          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                            Comment

                            • Black Cloud
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Apr 2010
                              • 134
                              #8
                              I've also seen this from a lens unit. Don't touch the Bird Poop screws, but loosen the leaf springs and shift it within the play that is there. When you get it right tighten.
                              Net+ PDI+ @Remote

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