Konica c558 yellow issue

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  • macuk
    Technician

    50+ Posts
    • May 2009
    • 90

    #1

    Konica c558 yellow issue

    Hi,
    hope someone can help. Customer has a Konica c558 which, when printing or copying a colour background has a yellow sawtooth deletion at the front side of the copy. the image attached is an A3 sheet. I have swapped the dev assembly from another machine, with no change. changed the yellow drum with a black drum and chip, changing the front of the drum spacer etc.(all i had with me at the time, again with no change. Removed the itb and checked the primary rollers for damage and smooth lifting. all seemed ok the that. Does anyone have any more ideas of what could be causing this. thanks in advance.
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  • Poefie
    Junior Member
    • Aug 2022
    • 1

    #2
    Re: Konica c558 yellow issue

    Originally posted by macuk
    Hi,
    hope someone can help. Customer has a Konica c558 which, when printing or copying a colour background has a yellow sawtooth deletion at the front side of the copy. the image attached is an A3 sheet. I have swapped the dev assembly from another machine, with no change. changed the yellow drum with a black drum and chip, changing the front of the drum spacer etc.(all i had with me at the time, again with no change. Removed the itb and checked the primary rollers for damage and smooth lifting. all seemed ok the that. Does anyone have any more ideas of what could be causing this. thanks in advance.

    Could not them be the write scan unit?

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 8021

      #3
      Re: Konica c558 yellow issue

      Originally posted by macuk
      Hi,
      hope someone can help. Customer has a Konica c558 which, when printing or copying a colour background has a yellow sawtooth deletion at the front side of the copy. the image attached is an A3 sheet. I have swapped the dev assembly from another machine, with no change. changed the yellow drum with a black drum and chip, changing the front of the drum spacer etc.(all i had with me at the time, again with no change. Removed the itb and checked the primary rollers for damage and smooth lifting. all seemed ok the that. Does anyone have any more ideas of what could be causing this. thanks in advance.
      Print CMYK halftones at 30 and 200 density and post here.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 660

        #4
        Re: Konica c558 yellow issue

        This definitely looks like the transfer roll to me.

        Comment

        • Woxner
          Senior Tech

          500+ Posts
          • Jul 2011
          • 851

          #5
          Re: Konica c558 yellow issue

          Would not be transfer roller if only on yellow. Looks like roller that touchs drum from transfer belt in not staying down it maybe moving up or down manually but sometimes the holder breaks

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23009

            #6
            Re: Konica c558 yellow issue

            I agree with Woxner. Primary transfer roller Yellow, or the mechanism that holds it down. What is the interval on the repeating pattern? ~45mm? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4724

              #7
              Re: Konica c558 yellow issue

              Swap out transfer belt.

              Comment

              • techsxge
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2022
                • 660

                #8
                Re: Konica c558 yellow issue

                Originally posted by copyman
                Swap out transfer belt.
                Thepattern is tooo frequent for it being the transer belt, isnt it? Looks more like a roll of some sort

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 529

                  #9
                  Re: Konica c558 yellow issue

                  might be worth noting we have had this when the vertical conveyance section and 2nd transfer section isnt aligned properly.

                  they can be adjusted via the brackets.


                  part 22: A161104101 Adjusting Plate 2nd transfer section

                  part 2: A161102500 Adjusting Plate vertical conveyance section

                  part 1: A161121300 Adjusting Plate vertical conveyance section

                  Comment

                  • macuk
                    Technician

                    50+ Posts
                    • May 2009
                    • 90

                    #10
                    Re: Konica c558 yellow issue

                    Thanks Guys, will pop in to cutomer later with an itb assy and a colour drum. i will also check the alignment as suggested by Kenny. If that doesn't work I'll post copies at different densities.

                    Comment

                    • femaster
                      Service Manager

                      1,000+ Posts
                      • May 2011
                      • 1514

                      #11
                      Re: Konica c558 yellow issue

                      Originally posted by techsxge
                      Thepattern is tooo frequent for it being the transer belt, isnt it? Looks more like a roll of some sort

                      Behind the belt (inside the T-Belt assembly) is 4 rollers, one for each of the drum units. An issue with the roller or the roller mount can causing something that looks the OPs picture.
                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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