BH-363, main switch off and on

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3355
    #1

    BH-363, main switch off and on

    I have many of these machines but never encountered this message:
    "Switch main switch off and on" (or WTTE)

    HDD, Memory, Boards?

    Hans
    Attached Files
    “ Sent from my Intel 80286 using MS-DOS 2.0 “
    https://www.copytechnet.com/images/smilies/biggrin.png
    Tags: main, message, switch, wtte
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5745
      #2
      Re: BH-363, main switch off and on

      does not appear to be an error.
      what happens after you do what it says?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3355
          #3
          Re: BH-363, main switch off and on

          Originally posted by Synthohol
          does not appear to be an error.
          what happens after you do what it says?
          Remains the same, even when the mains plug was pulled longer than half a minute.

          Will go there tomorrow with "frimwar", HDD, Memory, boards and some luck.......

          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0 “
          https://www.copytechnet.com/images/smilies/biggrin.png

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1580
              #4
              Re: BH-363, main switch off and on

              Used to get that kind of cryptic message when Vcare stopped being able to reach the outside world, but this is a little different..I would search the manual and see if there are any codes that will flip the main power input to the machine..maybe a trouble reset and watching for fuser issues. E

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3355
                  #5
                  Re: BH-363, main switch off and on

                  Originally posted by emujo2
                  Used to get that kind of cryptic message when Vcare stopped being able to reach the outside world, but this is a little different..I would search the manual and see if there are any codes that will flip the main power input to the machine..maybe a trouble reset and watching for fuser issues. E

                  I did, but found no answer yet in the Tech Manual from 2014/01/27. Perhaps the search function of my PDF-XChange is weak?

                  Hans
                  “ Sent from my Intel 80286 using MS-DOS 2.0 “
                  https://www.copytechnet.com/images/smilies/biggrin.png

                    Comment

                    • emujo2
                      Service Manager

                      1,000+ Posts
                      • Mar 2017
                      • 1580
                      #6
                      Re: BH-363, main switch off and on

                      You need to get into service mode before it throws that message..Starting the trouble reset sequence should allow you to get to service mode and look at the error codes being generated. E

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7928
                          #7
                          Re: BH-363, main switch off and on

                          Originally posted by emujo2
                          You need to get into service mode before it throws that message..Starting the trouble reset sequence should allow you to get to service mode and look at the error codes being generated. E
                          Exactly what I would do.

                          Can't remember but do these have some kind of self diagnostic like newer models?
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • femaster
                              Service Manager

                              1,000+ Posts
                              • May 2011
                              • 1470
                              #8
                              Re: BH-363, main switch off and on

                              Originally posted by tsbservice
                              Can't remember but do these have some kind of self diagnostic like newer models?
                              The 3-series machines like this do not. I believe that started in newer firmware versions in the 4e models.
                              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                Comment

                                • tsbservice
                                  Field tech

                                  Site Contributor
                                  5,000+ Posts
                                  • May 2007
                                  • 7928
                                  #9
                                  Re: BH-363, main switch off and on

                                  Hans, found this seems you may have bad HDD:
                                  Bizhub 363 turn main switch off and on
                                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                    Comment

                                    • Hansoon
                                      Field Supervisor

                                      Site Contributor
                                      2,500+ Posts
                                      • Sep 2007
                                      • 3355
                                      #10
                                      Re: BH-363, main switch off and on

                                      Originally posted by tsbservice
                                      Hans, found this seems you may have bad HDD:
                                      Bizhub 363 turn main switch off and on
                                      Thank you so much. That confirmed my first idea and is exactly what I need.

                                      Thanks to everybody here

                                      Hans
                                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                      https://www.copytechnet.com/images/smilies/biggrin.png

                                        Comment

                                        • Hansoon
                                          Field Supervisor

                                          Site Contributor
                                          2,500+ Posts
                                          • Sep 2007
                                          • 3355
                                          #11
                                          Re: BH-363, main switch off and on **** SOLVED ****

                                          Problem solved. I exchanged the HDD and the machine is up again.

                                          Thanks guys

                                          Hans
                                          “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                          https://www.copytechnet.com/images/smilies/biggrin.png

                                            Comment

                                            • blackcat4866
                                              Master Of The Obvious

                                              Site Contributor
                                              10,000+ Posts
                                              • Jul 2007
                                              • 22960
                                              #12
                                              Re: BH-363, main switch off and on

                                              Congratulations Hans. Thanks for posting back. =^..^=
                                              If you'd like a serious answer to your request:
                                              1) demonstrate that you've read the manual
                                              2) demonstrate that you made some attempt to fix it.
                                              3) if you're going to ask about jams include the jam code.
                                              4) if you're going to ask about an error code include the error code.
                                              5) You are the person onsite. Only you can make observations.

                                              blackcat: Master Of The Obvious =^..^=

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