BIZHUB C554e error after been deconencted from the main supply

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  • handixx
    Technician

    Site Contributor
    • Apr 2023
    • 18

    #16
    Re: BIZHUB C554e error after been deconencted from the main supply

    So :
    make sure everything is enabled in problem unit isolation.
    all was disable, after turn it on now i have a lot of error saying nothing is available

    make sure the proper feeder is selected (624/701) in system 2 adf settings.
    I have changed for the good one.

    select and verify machine and type when booting to a firmware stick.
    yes it's was the good one when I made the upgrade.

    Unfortunately I couldn't print or save on the csv file the parameter of the machine before make the upgrade. Do you know if there is a easy way to do it ? .

    Anyway I glad to have you using your time to help me !!

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7990

      #17
      Re: BIZHUB C554e error after been deconencted from the main supply

      Your consumables may be over life and machine won't print because of that.
      Can you post consumables life list?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • handixx
        Technician

        Site Contributor
        • Apr 2023
        • 18

        #18
        Re: BIZHUB C554e error after been deconencted from the main supply

        Originally posted by tsbservice
        Your consumables may be over life and machine won't print because of that.
        Can you post consumables life list?
        I don't think it's breakdown a week ago before that all was working well.
        This is the list of counter and the list of error



        IMG_5314.jpgIMG_5315.jpgIMG_5316.jpg

        Comment

        • handixx
          Technician

          Site Contributor
          • Apr 2023
          • 18

          #19
          Re: BIZHUB C554e error after been deconencted from the main supply

          IMG_5311.jpgIMG_5312.jpgIMG_5313.jpg

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7990

            #20
            Re: BIZHUB C554e error after been deconencted from the main supply

            Originally posted by handixx
            I don't think it's breakdown a week ago before that all was working well.
            This is the list of counter and the list of error



            [ATTACH=CONFIG]57871[/ATTACH][ATTACH=CONFIG]57872[/ATTACH][ATTACH=CONFIG]57873[/ATTACH]
            All four drums are over life and that is the reason.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #21
              Re: BIZHUB C554e error after been deconencted from the main supply

              If you press job list, go into the job log, highlight a failed job and press details.

              This should give you a clue as to why the job failed.

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7990

                #22
                Re: BIZHUB C554e error after been deconencted from the main supply

                Originally posted by tech51
                If you press job list, go into the job log, highlight a failed job and press details.

                This should give you a clue as to why the job failed.
                I bet my money on stopped print or similar.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5808

                  #23
                  Re: BIZHUB C554e error after been deconencted from the main supply

                  when i said make sure everything is enabled in problem unit isolation, i didnt mean set them all to be isolated.
                  konica has a way of saying things in reverse like when you want to disable sleep mode you go to sleep on/off setting and the choice is permit or not permit so you would think not permit means you dont want to permit it to sleep. this is not the case. it is to permit or not the display of being able to select do not sleep in admin mode. crazy right?
                  i see how you assumed set or unset means the opposite of what i was asking to check.
                  i hope its all straightened out.
                  did you check the life stop setting and set it to do not stop?
                  you may get lucky.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7990

                    #24
                    Re: BIZHUB C554e error after been deconencted from the main supply

                    Originally posted by handixx
                    Hi, all done,

                    look like working again !! I have just a alarm asking me to replace all my drum unit..
                    Can we reset that , because they are almost new ><
                    Seems they are not is where you lost me...duhh Frenchmans are so good in cooking for others but nothing more.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • rrrohan
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2011
                      • 1976

                      #25
                      Re: BIZHUB C554e error after been deconencted from the main supply

                      i dont think you can disable life stop after they go over it had to be done prior. now it has forgotten it was ignoring life limits you now have no choice to replace them or re chip them. unfortunate side effect to the original fault

                      Comment

                      • handixx
                        Technician

                        Site Contributor
                        • Apr 2023
                        • 18

                        #26
                        Re: BIZHUB C554e error after been deconencted from the main supply

                        Originally posted by Synthohol
                        when i said make sure everything is enabled in problem unit isolation, i didnt mean set them all to be isolated.
                        konica has a way of saying things in reverse like when you want to disable sleep mode you go to sleep on/off setting and the choice is permit or not permit so you would think not permit means you dont want to permit it to sleep. this is not the case. it is to permit or not the display of being able to select do not sleep in admin mode. crazy right?
                        i see how you assumed set or unset means the opposite of what i was asking to check.
                        i hope its all straightened out.
                        did you check the life stop setting and set it to do not stop?
                        you may get lucky.
                        I didn't get it !! so yes now it's better when nothing is enable .
                        I have the pleasure to tell you that : I made a copy !!

                        just la last error, the animation staff... when I made the upgrade i din't put the .tar because I didn't knew where I have to put it.
                        how it's work ? I put it on the root and boot on the usb ?

                        and the cherry on the cake, when the machine is powered, i mean not in low power mode setting I hear a "oiiiiiii oiiiiii oiiiii". where should I inspect to know which moving part I have to replace ?

                        Comment

                        • handixx
                          Technician

                          Site Contributor
                          • Apr 2023
                          • 18

                          #27
                          Re: BIZHUB C554e error after been deconencted from the main supply

                          Originally posted by tsbservice
                          I bet my money on stopped print or similar.
                          the problem wasn't there, it's was a misunderstood about the enable thing

                          Comment

                          • handixx
                            Technician

                            Site Contributor
                            • Apr 2023
                            • 18

                            #28
                            Re: BIZHUB C554e error after been deconencted from the main supply

                            Originally posted by rrrohan
                            i dont think you can disable life stop after they go over it had to be done prior. now it has forgotten it was ignoring life limits you now have no choice to replace them or re chip them. unfortunate side effect to the original fault
                            it's work you can disable

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5808

                              #29
                              Re: BIZHUB C554e error after been deconencted from the main supply

                              tar file on the root and its installed in install data in service mode, system input install data.

                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

                              • handixx
                                Technician

                                Site Contributor
                                • Apr 2023
                                • 18

                                #30
                                Re: BIZHUB C554e error after been deconencted from the main supply

                                Originally posted by Synthohol
                                tar file on the root and its installed in install data in service mode, system input install data.
                                ALL GOOD !! the machine work like before the main supply issue !!!! THANKS A LOT !!

                                do you have a glue to gave me for the noise ?

                                Comment

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