Bizhub 958 3205 Jamming nightmare

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  • DSharpe
    Technician
    • Apr 2018
    • 36

    #1

    Bizhub 958 3205 Jamming nightmare

  • Ziggy
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Feb 2018
    • 679

    #2
    Re: Bizhub 958 3205 Jamming nightmare


    32-05 occurs during copying or printing
    Known Error
    ID: KBA00057104
    Related Products:bizhub 808,bizhub 958
    Related Options:


    Error
    32-05 occurs during copying or printing.

    Root Cause
    Gate switch solenoid (SD1) is dirty/soiled.

    Workaround/Fix
    Remove SD1 to clean and properly adjust.

    Comment

    • Ziggy
      Senior Tech

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Feb 2018
      • 679

      #3
      Re: Bizhub 958 3205 Jamming nightmare

      Model: bizhub 958

      Code: 32-05



      Check if the Gate switch solenoid (SD1) is soiled and clean if necessary. Ensure that the spring and plunger assembly for SD1 is clean and moves freely. Now, check the Gate switch solenoid (SD1) by performing the operation check.

      [Service Mode] -> [State Confirmation] -> [Load Check] -> Open the front door or the right door -> [Start Load Check] -> Close the opened door -> Select code 83, multi code 0 -> Press START.

      If preferred, check SD1 CN12E-11 (ON) at the MFP board (MFPB). Check for 24V DC for SD1 at CN12E-10. Also, ensure that intermediate connector (CN165) is properly connected.

      IMPORTANT: Please check the wiring harness(es) by unplugging all associated connectors, checking all wires to ground (for a short) and checking continuity of the wiring (for an open).

      If it is determined that Gate switch solenoid (SD1) failed, replace it. Verify if F13E on the MFP board (MFPB) is OPEN. If so, replace the MFPB and SD1 at the same time.
      Note: Please see the Connector, Components and Wiring diagram as a reference.



      Model: bizhub 958

      Code: 32-05



      Check the connector (CN16E) between Fusing motor (M30) and MFP board (MFPB) for proper connection and correct as necessary.
      IMPORTANT: Please check the wiring harness(es) by unplugging all associated connectors, checking all wires to ground (for a short) and checking continuity of the wiring (for an open).

      Check M30 for proper drive coupling and correct as necessary. Now, check the Fusing motor (M30) by performing the operation check.

      Call the Service Mode to the screen -> Select [State Confirmation] -> [Load Check] -> Open the front door or the right door -> Touch [Start Load Check] -> Close the opened door -> Select code 45, multi mode (see below) -> Press START

      Multi Mode
      1 Fusing motor high speed
      2 Fusing motor middle speed
      3 Fusing motor low speed
      4 Fusing motor minimum speed
      5 Fusing motor warm up speed
      6 Fusing motor stand-by speed

      If the M30 is determined as failed, replace it and check if F14E on MFP Board (MFPB) is OPEN which affects M30 operation. If so, replace both M30 and the MFP Board (MFPB) at the same time.
      Note: Reference the MFPB replacement procedure for additional detail as well as the Connector, Components and Wiring diagram.


      Model: bizhub 958

      Code: 32-05




      Check the connector between Exit motor (M4) and the MFP board (MFPB), CN12E, for proper connection and correct as necessary. Remember to check M4 drive coupling, belt drive and repair/replace as necessary. Now test M4 operation.

      [Service Mode] -> [State Confirmation] -> [Load Check] -> Open the lower front door or the right door -> [Start Load Check] -> Close the opened door -> Select code 27, multi code xx -> Press START.


      Multi Codes
      1 Exit motor high speed
      2 Exit motor middle speed
      3 Exit motor low speed
      4 Exit motor minimum speed

      If the M4 is determined as failed, replace it and check if F13E on MFP board (MFPB) is OPEN which affects M4 operation. If so, replace both M4 and the MFP board (MFPB) at the same time.
      Note: Please see the Boards, Connectors and Wiring as a reference.


      Model: bizhub 958

      Code: 32-05




      Check the connector between Switchback motor (M33) and the MFP board (MFPB), CN12E, for proper connection and correct as necessary. Remember to check M33 drive coupling, belt drive and repair/replace as necessary. Now test M33 operation.

      [Service Mode] -> [State Confirmation] -> [Load Check] -> Open the lower front door or the right door -> [Start Load Check] -> Close the opened door -> Select code 84, multi code xx -> Press START.


      Multi Codes
      1 = Switchback motor high speed (normal rotation)
      2 = Switchback motor middle speed (normal rotation)
      3 = Switchback motor low speed (normal rotation)
      4 = Switchback motor minimum speed (normal rotation)
      5 = Switchback motor high speed (reverse rotation)
      6 = Switchback motor middle speed (reverse rotation)
      7 = Switchback motor low speed (reverse rotation)
      8 = Switchback motor minimum speed (reverse rotation)



      If the M33 is determined as failed, replace it and check if F13E on MFP board (MFPB) is OPEN which affects M33 operation. If so, replace both M33 and the MFP board (MFPB) at the same time.
      Note: Please see the Boards, Connectors and Wiring as a reference.





      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 660

        #4
        Re: Bizhub 958 3205 Jamming nightmare

        Sounds like moist air in that place.

        Comment

        • DSharpe
          Technician
          • Apr 2018
          • 36

          #5
          Re: Bizhub 958 3205 Jamming nightmare

          Originally posted by techsxge
          Sounds like moist air in that place.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22927

            #6
            Re: Bizhub 958 3205 Jamming nightmare

            I've got a couple of doozies for you. From the database:

            Misfed (J30-03, J32-05) won't clear, preceeded by (20-02 & 20-03) misfeeds. Paper is jammed behind the paper dust collector, blocking OHP sensor S40 and not visible to the enduser. Registration area sensors are dusty. Remove jam behind the paper dust collector. Clean paper dust collector and sensors PS38, PS39, PS40.

            Misfeeds J32-05 simplex at guide A796. Inverter gate home position is slightly too low, snagging pages exiting to the lower exit. Adjust inverter gate switch solenoid SD1 bracket slightly left to raise the home position of the gate.

            Misfeeds J32-05 simplex at guide A796, primarily LTR-R, after 1075 consecutive prints. After the machine has rested, 1075 more consecutive prints/copies can be made. Tried fuser, fuser exit assy, & fuser motor. I suspect that the driver circuit overheats after 30+ continuous minutes of driving the fuser motor. Move MFP 3"+ out from the wall, and space it out with a paper box cover. Also move the paper shred box away from the wall 3"+, and space it out from the wall with a paper box top, to allow proper ventilation.

            Misfeeds J32-05, 92-02 when duplexing. Operation of the inverter gate can be observed with the right door upper cover and the fans FM4 & FM5 removed (fans must be plugged in or you'll get "An internal error has occurred."). The three first-sides pass fine, but the next second-side is misdirected into the duplex path instead of exiting. Lazy inverter gate does not return quick enough when the solenoid releases about halfway through the third first-side). Paper scraps that remain in the ADU exit can be removed by rolling through a heavy mylar report cover, to push them through. Increase inverter gate switch solenoid SD1 return spring tension. I could not find a suitable replacement spring, so I hooked the spring two loops up into the coil. Clean all three duplex roller sets, especially the top ones under the fan assy (ADU Transport Roller 1), or replace duplex rollers ([2] A795 8108 00, [1] A795 8109 00, [1] A795 8110 00).

            The last three took multiple visits and considerable hair pulling to resolve. You see the results. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Ziggy
              Senior Tech

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Feb 2018
              • 679

              #7
              Re: Bizhub 958 3205 Jamming nightmare

              Originally posted by blackcat4866
              I've got a couple of doozies for you. From the database:

              Misfed (J30-03, J32-05) won't clear, preceeded by (20-02 & 20-03) misfeeds. Paper is jammed behind the paper dust collector, blocking OHP sensor S40 and not visible to the enduser. Registration area sensors are dusty. Remove jam behind the paper dust collector. Clean paper dust collector and sensors PS38, PS39, PS40.

              Misfeeds J32-05 simplex at guide A796. Inverter gate home position is slightly too low, snagging pages exiting to the lower exit. Adjust inverter gate switch solenoid SD1 bracket slightly left to raise the home position of the gate.

              Misfeeds J32-05 simplex at guide A796, primarily LTR-R, after 1075 consecutive prints. After the machine has rested, 1075 more consecutive prints/copies can be made. Tried fuser, fuser exit assy, & fuser motor. I suspect that the driver circuit overheats after 30+ continuous minutes of driving the fuser motor. Move MFP 3"+ out from the wall, and space it out with a paper box cover. Also move the paper shred box away from the wall 3"+, and space it out from the wall with a paper box top, to allow proper ventilation.

              Misfeeds J32-05, 92-02 when duplexing. Operation of the inverter gate can be observed with the right door upper cover and the fans FM4 & FM5 removed (fans must be plugged in or you'll get "An internal error has occurred."). The three first-sides pass fine, but the next second-side is misdirected into the duplex path instead of exiting. Lazy inverter gate does not return quick enough when the solenoid releases about halfway through the third first-side). Paper scraps that remain in the ADU exit can be removed by rolling through a heavy mylar report cover, to push them through. Increase inverter gate switch solenoid SD1 return spring tension. I could not find a suitable replacement spring, so I hooked the spring two loops up into the coil. Clean all three duplex roller sets, especially the top ones under the fan assy (ADU Transport Roller 1), or replace duplex rollers ([2] A795 8108 00, [1] A795 8109 00, [1] A795 8110 00).

              The last three took multiple visits and considerable hair pulling to resolve. You see the results. =^..^=

              In my old age I dont always remember things as fast as I used to but I did fix a c759 (which has the same style exit assy) with the last thing you mention about 1.5 years ago.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22927

                #8
                Re: Bizhub 958 3205 Jamming nightmare

                Originally posted by Markks
                In my old age I don't always remember things as fast as I used to but I did fix a c759 (which has the same style exit assy) with the last thing you mention about 1.5 years ago.
                Lol. I've never had a good memory. That's what the database is for.

                Sometimes I can remember the general symptoms, but I can rarely remember the details. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • bizhubber
                  Technician
                  • Nov 2016
                  • 13

                  #9
                  Re: Bizhub 958 3205 Jamming nightmare

                  I also had very intermittent j3205's during humid days after a rain on a new 808. It was difficult to diagnose because it was so random. Might run 100 or 3k before a jam and never while I was there. Eventually after a good rainy day it finally jammed a couple times while I was there and as previously stated the paper stopped on the wrong side of the gate. Shortening the SD1 return spring cured it. It has been months now without another j3205. Damp paper was a factor, but not the root cause.

                  Comment

                  • tmmdmmm
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Apr 2021
                    • 173

                    #10
                    Re: Bizhub 958 3205 Jamming nightmare

                    I've been "retired" but stalking for a year now. This drove me crazy for a while, but the registration sensor right above the transfer roller caused 32-05 codes *Even though* it is not mentioned in the service manual as being a sensor used for the code. Ive had paper dust get into the actuator until it lags, but also slightly loosening it seems to help too. The actuator is mounted by two screws that can only be accessed by removing the reg section entirely, or using a stubby feeling for the heads behind the sensor. Back the screws out one thread, the plastic that the actuator is mounted to slightly straightens, and this causes the actuator to move more freely.

                    Hope this helps.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5459

                      #11
                      Re: Bizhub 958 3205 Jamming nightmare

                      Just pull the silver metal static strip off from the entrance of the exit unit. The brush there gets clogged causing 3205.
                      Work just fine without it.
                      Whatever

                      Comment

                      • elmaligno
                        Expert technician KM

                        250+ Posts
                        • Oct 2009
                        • 296

                        #12
                        Re: Bizhub 958 3205 Jamming nightmare

                        Originally posted by allan
                        Just pull the silver metal static strip off from the entrance of the exit unit. The brush there gets clogged causing 3205.
                        Work just fine without it.
                        I completely agree with that
                        Field technician since 1994

                        Comment

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