B005 Code on C258 | Same Fax Kit Works on other machines

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  • captainrva
    Technician

    50+ Posts
    • Oct 2014
    • 98

    B005 Code on C258 | Same Fax Kit Works on other machines

    Hello, I have 2 C258's and no matter what Fax kit I put on them I get a B005 error or no error and the fax has no initialize button in service mode. All the fax kits I have tried work on other 8 series copiers. Any help is appreciated.
  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1184

    #2
    Re: B005 Code on C258 | Same Fax Kit Works on other machines

    i'd look at either the connectors that the fax plugs goes into - or the wiring loom
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5386

      #3
      Re: B005 Code on C258 | Same Fax Kit Works on other machines

      ive had brand new machines come in with those 2 ribbon cable wires unplugged still in the loom.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

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      • Markks
        Trusted Tech

        Site Contributor
        VIP Subscriber
        250+ Posts
        • Feb 2018
        • 497

        #4
        Re: B005 Code on C258 | Same Fax Kit Works on other machines

        Not sure if this would cause your problem but it wouldn't hurt to make sure the marketing area is correct

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        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 12715

          #5
          Re: B005 Code on C258 | Same Fax Kit Works on other machines

          Are you sure it's a B005? I can't seem to find that fax error in the manual.

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          • femaster
            Service Manager

            1,000+ Posts
            • May 2011
            • 1378

            #6
            Re: B005 Code on C258 | Same Fax Kit Works on other machines

            I can't speak for the B005 error, but the second part, no initialize button in service mode, I've seen on a machine where the hard drive was "unset".
            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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            • strider5555
              Technician

              Site Contributor
              50+ Posts
              • Jun 2008
              • 96

              #7
              Re: B005 Code on C258 | Same Fax Kit Works on other machines

              B005 error. FAX board error 5 (No fax board is installed. Mistake in installation, defective HW). I had this on a 4e series once. What ended up fixing it for me was plugging it into the Fax 2 plugs, I'm assuming the wiring was reversed for some reason at the main board or at the fax connectors. Try this, maybe it will work?

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              • rrrohan
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2011
                • 1971

                #8
                Re: B005 Code on C258 | Same Fax Kit Works on other machines

                is the switch on fax board set to line 2 by mistake?

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