Kyocera 2551Ci

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 516

    #1

    Kyocera 2551Ci

    Hi,

    Got this Kyo TASKalfa 2551ci back from a customer.
    Now I need to clear all settings on this one . .

    Is there a way to set it to factory settings?
    Normally I do Ricoh's

    anyone?
    Thanks in advance, would appreciate it . .

    gr George
  • Samanator
    Service Manager

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Sep 2017
    • 571

    #2
    Re: Kyocera 2551Ci

    This is something I made for people to use when I'm not around to clear a machine that is coming in (used machine) or going out (lease return):


    Clear Out Machine Data

    *These prosses are in order of the time they take. Shortest first.


    SYSTEM INITIALIZATION

    System Menu > Adjustments/Maintenance > System Initialization > Login into the machine > Yes

    The machine will reboot itself



    FORMATTING THE HD

    Log into Maintenance Mode (10871087) > Input 24 > Start > HDD Format > Full > Execute > Start > Reboot the machine



    DATA SANITATION

    System Menu > System Network > Login into the machine > Data Security > Next > Run Immediately > Start > Yes



    This should work for most all Kyocera machines. I hope this helps.

    Comment

    • GeorgeBest
      Senior Tech

      500+ Posts
      • Jul 2009
      • 516

      #3
      Re: Kyocera 2551Ci

      Thanks!

      unfortunately I cannot come into the System menu, because when powering the machine I get an display that says:

      "MYQ, myq embedded terminal 7.3.3.1, SEVER OFFLINE"
      It gives no reaction whatever . .

      Is it possible to disable this screen?

      Thanks .



      Originally posted by Samanator
      This is something I made for people to use when I'm not around to clear a machine that is coming in (used machine) or going out (lease return):


      Clear Out Machine Data

      *These prosses are in order of the time they take. Shortest first.


      SYSTEM INITIALIZATION

      System Menu > Adjustments/Maintenance > System Initialization > Login into the machine > Yes

      The machine will reboot itself



      FORMATTING THE HD

      Log into Maintenance Mode (10871087) > Input 24 > Start > HDD Format > Full > Execute > Start > Reboot the machine



      DATA SANITATION

      System Menu > System Network > Login into the machine > Data Security > Next > Run Immediately > Start > Yes



      This should work for most all Kyocera machines. I hope this helps.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8101

        #4
        Re: Kyocera 2551Ci

        Originally posted by GeorgeBest
        Thanks!

        unfortunately I cannot come into the System menu, because when powering the machine I get an display that says:

        "MYQ, myq embedded terminal 7.3.3.1, SEVER OFFLINE"
        It gives no reaction whatever . .

        Is it possible to disable this screen?

        Thanks .

        Disable the MYQ App first.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • GeorgeBest
          Senior Tech

          500+ Posts
          • Jul 2009
          • 516

          #5
          Re: Kyocera 2551Ci

          and how do I do that?


          Originally posted by copier tech
          Disable the MYQ App first.

          Comment

          • Samanator
            Service Manager

            Site Contributor
            VIP Subscriber
            500+ Posts
            • Sep 2017
            • 571

            #6
            Re: Kyocera 2551Ci

            I know this may sound stupid, but even on that screen requesting the MYQ server, have you tried 10871087 with the key pad?

            I know many times with C codes I can still get the machine into service mode.

            Just a shot.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22922

              #7
              Re: Kyocera 2551Ci

              Originally posted by Samanator
              I know this may sound stupid, but even on that screen requesting the MYQ server, have you tried 10871087 with the key pad?

              I know many times with C codes I can still get the machine into service mode.

              Just a shot.
              Along the same lines: On the older Kyoceras, boot to "Door Open" indication > 10871087> close door
              Sometimes works. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • yakyitz
                Trusted Tech

                100+ Posts
                • Nov 2007
                • 241

                #8

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 684

                  #9
                  Re: Kyocera 2551Ci

                  additional way:

                  MyQ application would stored on HDD
                  Shut down the system, remove the power plug from the wall outlet, unplug HDD, start up the system again and you get C0640
                  Enter 10871087/ run U024/ execute/ Start
                  Shut down system, remove the power plug from the wall outlet, plug in HDD again
                  Start up system again
                  System will run HDD format during this start up
                  MyQ removed!!

                  Finally you can run data sanitization by system menue.

                  Comment

                  • GeorgeBest
                    Senior Tech

                    500+ Posts
                    • Jul 2009
                    • 516

                    #10
                    Re: Kyocera 2551Ci

                    Thanks for all the input!
                    Its working.
                    gr George

                    Originally posted by KYO_OEM
                    additional way:

                    MyQ application would stored on HDD
                    Shut down the system, remove the power plug from the wall outlet, unplug HDD, start up the system again and you get C0640
                    Enter 10871087/ run U024/ execute/ Start
                    Shut down system, remove the power plug from the wall outlet, plug in HDD again
                    Start up system again
                    System will run HDD format during this start up
                    MyQ removed!!

                    Finally you can run data sanitization by system menue.

                    Comment

                    • Tricky
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 2621

                      #11
                      Re: Kyocera 2551Ci

                      Originally posted by KYO_OEM
                      additional way:

                      MyQ application would stored on HDD
                      Shut down the system, remove the power plug from the wall outlet, unplug HDD, start up the system again and you get C0640
                      Enter 10871087/ run U024/ execute/ Start
                      Shut down system, remove the power plug from the wall outlet, plug in HDD again
                      Start up system again
                      System will run HDD format during this start up
                      MyQ removed!!

                      Finally you can run data sanitization by system menue.
                      Good one.

                      Comment

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