I purchased a couple of 2552ci's and on one of them I have complete loss of yellow (I toned it up and got some yellow coverage) and the cyan has random white spots. This machine has 91k on the black and 28k for color.
This is my first time working on this model but I think I know what's causing the problem. I believe the yellow DV unit is depleted of developer and to a lessor degree the same for the cyan DV unit.
If my suspicion is correct, my question is why are the DV units being depleted? I thought that maybe someone swapped the DV units before returning it back to the leasing company but it shows these are the original DV units.
PS - I inspected the DV units and there's a lack of developer on the mag roller.
See attached images.
yellow dv.pdf
This is my first time working on this model but I think I know what's causing the problem. I believe the yellow DV unit is depleted of developer and to a lessor degree the same for the cyan DV unit.
If my suspicion is correct, my question is why are the DV units being depleted? I thought that maybe someone swapped the DV units before returning it back to the leasing company but it shows these are the original DV units.
PS - I inspected the DV units and there's a lack of developer on the mag roller.
See attached images.
yellow dv.pdf
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