306ci Reset Firmware

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  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1885
    #1

    306ci Reset Firmware

    Has anyone figured out how to get the 306ci/356ci reset firmware to work ? The instructions are horrible. I have one that has U465 at 173 for Magenta and Yellow. I've even tried pulling the reset files out and putting them in a full firmware, but that didn't work either.
    Thanks for any insight !
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook
    Tags: files, firmware, pulling, reset, work
    • Santander
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2009
      • 768
      #2
      Re: 306ci Reset Firmware

      Originally posted by tmaged
      Has anyone figured out how to get the 306ci/356ci reset firmware to work ? The instructions are horrible. I have one that has U465 at 173 for Magenta and Yellow. I've even tried pulling the reset files out and putting them in a full firmware, but that didn't work either.
      Thanks for any insight !
      If my memory serves me correctly, right after you run the reset firmware [and shut down] you need to run the firmware upgrade before doing anything else. I cannot find the document that relates to this, but it is worth a shot. This has worked for me on other models where I have had to use the reset firmware. Run the reset firmware and after it has completed, power off and insert the firmware upgrade for the model and power up installing the new firmware, this should resolve the problem. Hope this helps.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23008
          #3
          Re: 306ci Reset Firmware

          I'll be interested in the results. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1885
              #4
              Re: 306ci Reset Firmware

              Originally posted by Santander
              If my memory serves me correctly, right after you run the reset firmware [and shut down] you need to run the firmware upgrade before doing anything else. I cannot find the document that relates to this, but it is worth a shot. This has worked for me on other models where I have had to use the reset firmware. Run the reset firmware and after it has completed, power off and insert the firmware upgrade for the model and power up installing the new firmware, this should resolve the problem. Hope this helps.
              There is a readme file, but it's written poorly. I've tried to follow it, doing it a couple of different ways. You don't get a "firmware" screen with this reset firmware. That's part of the problem, you don't get to see anything happen.
              I thought I might be able to copy those 4 engine files and put them into a full firmware update, but it completed with no change to the engine firmware.
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

                Comment

                • dalewb74
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2018
                  • 1153
                  #5
                  Re: 306ci Reset Firmware

                  i came across this post and now i am curious. i don't recall having heard of a kyocera reset firmware in the past. i have worked on the old stuff from km1810/ km3060. and i have worked on the newer stuff as well. in the past i have used the full firmware and the turbo. so is the reset firmware a package that covers all models? how does it work? and how might i get a copy? is it something i can download from kyocera once i log into the kyocera website? i have used 906 as a reset, but not a firmware package. thanks for your help.

                    Comment

                    • toddanderson
                      Trusted Tech

                      100+ Posts
                      • Dec 2005
                      • 236
                      #6
                      Re: 306ci Reset Firmware

                      The instructions seem clear to me, but its not taking care of your problem, try u21 than u464

                      After verified, download the reset firmware from our Web site
                      1. Place the Firmware on a USB Stick and Upload the Reset Firmware.
                      2. Turn the power OFF
                      3. Open the side or front cover
                      4. Turn the power ON
                      5. If no service call error or system error occurs and [Cover open] is displayed in the screen, you were successful. Close the Cover.
                      6. If any service call error or system error occurs, troubleshoot the problem based on the error code
                      7. Download the latest Firmware Pack from our Web site.
                      8. Execute calibration (maintenance mode U464 > Calib > Full)
                      9. Run copies /Prints to verify the image problem is resolved

                      Originally posted by tmaged
                      There is a readme file, but it's written poorly. I've tried to follow it, doing it a couple of different ways. You don't get a "firmware" screen with this reset firmware. That's part of the problem, you don't get to see anything happen.
                      I thought I might be able to copy those 4 engine files and put them into a full firmware update, but it completed with no change to the engine firmware.

                        Comment

                        • PrintWhisperer
                          Trusted Tech

                          250+ Posts
                          • Feb 2018
                          • 472
                          #7
                          Re: 306ci Reset Firmware

                          Originally posted by dalewb74
                          i came across this post and now i am curious.....
                          A) so is the reset firmware a package that covers all models?
                          B) how does it work?
                          C) and how might i get a copy? is it something i can download from kyocera once i log into the kyocera website?
                          D) i have used 906 as a reset, but not a firmware package. thanks for your help.
                          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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