6002i light prints and nearly blank copies

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  • Scottb
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2013
    • 306

    #1

    6002i light prints and nearly blank copies

    hello all,

    so we got this gem in off the wholesale truck, and it had light internal prints. I figured, that it had been robbed of the good and replaced with old drums dv and such. I ordered a MK and installed ran u952 and no joy.
    here is a list of other things that i have tried. Any other ideas would be appreciated...and the fix more so

    MK
    Cleaned Laser
    Kyocera service navigation flow chart
    engine pwb
    feed image pwb
    feed drive pwb(because it was easy and just to rule it out)
    transfer high voltage pwb
    302ND39170 base terminal HV
    the complete conveying section
    drum/developer pwb
    the connector pwb for the transfer belt assy
    replaced laser
    Main pwb
    Attached Files
    Last edited by Scottb; 08-25-2022, 06:12 PM.
  • PrintWhisperer
    Trusted Tech

    250+ Posts
    • Feb 2018
    • 473

    #2
    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

    Comment

    • darry1322
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2010
      • 817

      #3
      Re: 6002i light prints and nearly blank copies

      Crash the machine in the middle of printing a skyshot and compare the images on the drum and belt. Might give you a hint as to where you're losing density.

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1157

        #4
        Re: 6002i light prints and nearly blank copies

        in the cleaning process, you cleaned the optics?

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        • Scottb
          Trusted Tech

          Site Contributor
          250+ Posts
          • Apr 2013
          • 306

          #5
          Re: 6002i light prints and nearly blank copies


          eco print is off

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          • Scottb
            Trusted Tech

            Site Contributor
            250+ Posts
            • Apr 2013
            • 306

            #6
            Re: 6002i light prints and nearly blank copies

            Originally posted by darry1322
            Crash the machine in the middle of printing a skyshot and compare the images on the drum and belt. Might give you a hint as to where you're losing density.

            It looks like there is plenty of image on the belt, so I guess that narrows down to the secondary transfer on the machine side because i did replace the whole conveying with a known working unit....

            Comment

            • Scottb
              Trusted Tech

              Site Contributor
              250+ Posts
              • Apr 2013
              • 306

              #7
              Re: 6002i light prints and nearly blank copies

              Originally posted by dalewb74
              in the cleaning process, you cleaned the optics?

              actually no i have not cleaned the mirrors because i noticed the issue was still in the machine when I was in U952 doing the internal print calibrations. I just made a copy after the fact because I knew I would be asked if it did it on copies as well.
              I did remove the laser and disassemble it and clean it so that was one of the first things done

              Comment

              • darry1322
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2010
                • 817

                #8
                Re: 6002i light prints and nearly blank copies

                Originally posted by Scottb
                It looks like there is plenty of image on the belt, so I guess that narrows down to the secondary transfer on the machine side because i did replace the whole conveying with a known working unit....
                Looks like you've changed all the parts responsible for second transfer HV, conveying unit). Probably going to be some issue in the circuit connections and contacts. Harness, springs, etc.

                Comment

                • Luther
                  Senior Tech

                  500+ Posts
                  • May 2006
                  • 682

                  #9
                  Re: 6002i light prints and nearly blank copies

                  I would check for a bent pin in the side door connection on the machine side, it's easy to bend them and they may have been bent before you changed the conveyance section.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 23009

                    #10
                    Re: 6002i light prints and nearly blank copies

                    Originally posted by darry1322
                    Crash the machine in the middle of printing a skyshot and compare the images on the drum and belt. Might give you a hint as to where you're losing density.
                    That was my thought. Emergency stop the machine with a heavy fill image. Then check the latent image density at each drum and on the transfer belt. That will help you determine exactly when you're losing your image fill. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2033

                      #11
                      Re: 6002i light prints and nearly blank copies

                      make sure you have all 3 of these springs on the front and rear of your 2nd transfer. I had one missing, same symptoms, same trouble resolving it.
                      Attached Files

                      Comment

                      • PrintWhisperer
                        Trusted Tech

                        250+ Posts
                        • Feb 2018
                        • 473

                        #12
                        Re: 6002i light prints and nearly blank copies

                        If shock is applied during transportation or depending on the assembly variation, the pressure release gear of the primary transfer unit at the machine front side might come off when setting up or over time. If the print operation is done under the above condition, the abnormal image (missing image, light image, etc. (Refer to [Fig.1])) or service call error C2700 (the primary/secondary transfer pressure release error) might occur. And once the event log is printed, the history of service call below might remain on the list.
                        - C7601, C7602: ID sensor error - C7620: Auto color registration error
                        - C7611 to C7614: Bias calibration read value error - C5130 to C5134: Primary transfer high-voltage error


                        [Content of changes]
                        To make fixed strengthen of the pressure release gear, change from snap fit fixing to cut washer fixing. (Refer to the following page.)
                        Field Measure: When the above phenomenon occurs, pull the pressure release joint gear in the outside direction of the unit at the machine rear side of the primary transfer unit (Refer to [Fig.2]). If it is possibl to pull out the pressure release joint gear, the pressure release gear is come off, therefore, replace with the new primary transfer unit (New No.1 to 4). (there is a high possibility that the snap-fit claw is deformed therefore, do not re-use it)
                        "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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                        • Old_Tech
                          Technician
                          • Apr 2022
                          • 10

                          #13
                          Re: 6002i light prints and nearly blank copies

                          Originally posted by blackcat4866
                          That was my thought. Emergency stop the machine with a heavy fill image. Then check the latent image density at each drum and on the transfer belt. That will help you determine exactly when you're losing your image fill. =^..^=
                          Originally posted by JR2ALTA
                          make sure you have all 3 of these springs on the front and rear of your 2nd transfer. I had one missing, same symptoms, same trouble resolving it.

                          Comment

                          • tmaged
                            Owner/Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Oct 2008
                            • 1888

                            #14
                            Re: 6002i light prints and nearly blank copies

                            If I get odd issues like this, I'd try changing and resetting the country code or running U021.
                            Hope that helps !
                            -Tony
                            www.dtios.com
                            Become a fan on Facebook

                            Comment

                            • KYO_OEM
                              Senior Tech

                              500+ Posts
                              • Aug 2011
                              • 721

                              #15
                              Re: 6002i light prints and nearly blank copies

                              Enter U100 and switch off AC AUTOADJ.
                              Remove MC and check for solid image on DK.
                              Without U100 change you will get C5101.
                              If you get no solid image, you must check HV terminal from DV
                              If you get solid image, check LK or LK controlling
                              Next step will be check from image on Transfer Belt, terminal for HV
                              finally:
                              Take a look for upper right corner above DK contact, there you will find HV springs for secondary transfer roller.

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