Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8107

    #31
    Re: i needed firmware for mp3050 and mp4050 smb 3 scan

    Originally posted by aviso66
    hi anyone able to assist bec i needed firmware for mp3050 and mp4050 for smb 3 scanning.

    We're happy to help.

    Printer & Copier Firmware - www.printerfirmware.co.uk

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3945

      #32
      Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

      I just tried the tool on an MP C4503.


      While it updated the Java to the latest version (which was nice), it said that the firmware currently installed (which it did read correctly) was current, and it absolutely is not.


      I checked TSRC to see what is current. Some of the firmware on this beast is almost 3 years old compared to what is posted!!

      And no, I did not mess up between the NOP and SOP versions; I know that is easy to do. In fact, in my experience, the only 4503s with that option I have ever seen in the field are those that came off demo room floors.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8107

        #33
        Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

        Originally posted by KenB
        I just tried the tool on an MP C4503.


        While it updated the Java to the latest version (which was nice), it said that the firmware currently installed (which it did read correctly) was current, and it absolutely is not.


        I checked TSRC to see what is current. Some of the firmware on this beast is almost 3 years old compared to what is posted!!

        And no, I did not mess up between the NOP and SOP versions; I know that is easy to do. In fact, in my experience, the only 4503s with that option I have ever seen in the field are those that came off demo room floors.
        Yes this tool, although useful, is not 100% faultless.

        On the old METIS it is still preferable to update both the latest .pkg file then any remaining files using romdata method via SD card.


        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1757

          #34
          Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

          Originally posted by KenB
          I just tried the tool on an MP C4503.


          While it updated the Java to the latest version (which was nice), it said that the firmware currently installed (which it did read correctly) was current, and it absolutely is not.


          I checked TSRC to see what is current. Some of the firmware on this beast is almost 3 years old compared to what is posted!!

          And no, I did not mess up between the NOP and SOP versions; I know that is easy to do. In fact, in my experience, the only 4503s with that option I have ever seen in the field are those that came off demo room floors.
          While it's not perfect, it's a good option for the folks that don't have access to SD card firmware.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36950

            #35
            Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

            Originally posted by copier tech
            Yes this tool, although useful, is not 100% faultless.

            On the old METIS it is still preferable to update both the latest .pkg file then any remaining files using romdata method via SD card.


            I remember when Package firmware first came out it did not include peripherals like Doc Feeders, Finishers and Paper Banks/LCT/LCIT. It also was often as much as two weeks behind on main machine modules. And then there were customers with custom feature firmware engineered specifically for them. You had to make sure you had that available after loading package.

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1757

              #36
              Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

              Originally posted by slimslob
              I remember when Package firmware first came out it did not include peripherals like Doc Feeders, Finishers and Paper Banks/LCT/LCIT. It also was often as much as two weeks behind on main machine modules. And then there were customers with custom feature firmware engineered specifically for them. You had to make sure you had that available after loading package.
              I was asked to do a complete firmware update on a Pro C9200 and all of the options last week, took most of the day.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36950

                #37
                Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                Originally posted by anothertech
                I was asked to do a complete firmware update on a Pro C9200 and all of the options last week, took most of the day.
                While I was still working, even the West Coast Dealer support rep when he would visit said he did updates the same way. Package then individual modules on SD to get those not included in the package and finally all options.

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3945

                  #38
                  Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                  Just a follow up.

                  The firmware versions in the pkg file were all well behind the separate versions.

                  I downloaded all of them (something like 28), extracted them then used the firmware packaging tool to build my own.

                  I loaded it to the repository in SLNX, and let that sucker run.

                  It took an hour and 42 minutes, with numerous reboots during the process, as expected.

                  Some modules were already current and there were few peripherals to update, so a lot of files got skipped.

                  Just glad it was after hours (for the customer, that is. This machine is 5 time zones ahead of me.)
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #39
                    Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                    I have terrible experience updating firmware on a mpcxxx3 serie!

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1757

                      #40
                      Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                      Originally posted by Mark Bbb
                      I have terrible experience updating firmware on a mpcxxx3 serie!
                      How so? I've done a lot of them, they seem to go just like any other Ricoh machine.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 36950

                        #41
                        Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                        Originally posted by Mark Bbb
                        I have terrible experience updating firmware on a mpcxxx3 serie!
                        The only trouble I ever had with them was trying to keep up with the frequency of update releases. Often 2 or 3 a day and 4 or 5 days a week.Especially in the first 6 months.

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1697

                          #42
                          Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                          Originally posted by slimslob
                          Are you positive that the C3503 does not contain Custom Firmware? There are a lot of industry specific customizes firmware modules. The only way to know is to print the installed firmware list and compare it to the latest firmware history.
                          Giusto!...it is usually understood because they have a "strange" nomenclature than usual
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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                          • vuqv90
                            Junior Member
                            • Nov 2022
                            • 4

                            #43
                            Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                            Can I ask 1 question?
                            If the software version of the machine is the latest, will the old software card be recognized when the machine is inserted? I tried updating via WIM but nothing happened. When using SDCard, the machine also says E34.

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2449

                              #44
                              Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                              Originally posted by vuqv90
                              Can I ask 1 question?
                              If the software version of the machine is the latest, will the old software card be recognized when the machine is inserted? I tried updating via WIM but nothing happened. When using SDCard, the machine also says E34.
                              It usually should recognize it even if the FW is older, perhaps the SD card has not been prepared or handled correctly. I think you know that the files for WIM and SD card method aren't the same?

                              Comment

                              • vuqv90
                                Junior Member
                                • Nov 2022
                                • 4

                                #45
                                Re: Ricoh Firmware Update Tool!! Oh wait, it doesn't work.

                                Originally posted by Gift
                                It usually should recognize it even if the FW is older, perhaps the SD card has not been prepared or handled correctly. I think you know that the files for WIM and SD card method aren't the same?
                                Yes, I changed the file extension to .rfu and ran it with WIM. On the card, I put the .fwu extension.
                                Can I run a custom firmware for system/copy with another model firmware? Thanks you

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