SC670-03 on MPC5503A

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  • Popolopo
    Trusted Tech

    100+ Posts
    • May 2023
    • 102

    #1

    [Error Code] SC670-03 on MPC5503A

    Hi. I got one machine having SC670-03. Based on manual, I swap PSU, BCU, IPU, 2 IOB, and flat cable from good working machine. But the code still there. I even try swap controller, but it still giving SC670-03.

    Any help?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8100

    #2
    Fit all the original boards back. Remove all the toners then power the device back on.

    If the device doesn't error, clean all the toner chip contacts then install each one at at a time, closing the door inbetween.



    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36745

      #3
      I do not find SC670-03 listed in my copy of the Service Manual, only SC670-00, Communication Error at start up. Usually caused by the USB cable to the display. Enough of a problem that Ricoh-USA put out a bulletin on it.

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1756

        #4
        This something I found in Goose Guide, Check for Missing 5V on IPU CN576 Pin 1 and PSU CN911 Pin 7

        Also there are quite a few things in firmware to help with sc670-03, update firmware if you can.

        Comment

        • Popolopo
          Trusted Tech

          100+ Posts
          • May 2023
          • 102

          #5
          Originally posted by copier tech
          Fit all the original boards back. Remove all the toners then power the device back on.

          If the device doesn't error, clean all the toner chip contacts then install each one at at a time, closing the door inbetween.


          Already try it. It stuck at blue screen at when starting and go SC670-03.

          Comment

          • Popolopo
            Trusted Tech

            100+ Posts
            • May 2023
            • 102

            #6
            Originally posted by slimslob
            I do not find SC670-03 listed in my copy of the Service Manual, only SC670-00, Communication Error at start up. Usually caused by the USB cable to the display. Enough of a problem that Ricoh-USA put out a bulletin on it.
            Got bulletin for it. Older firmware indicates SC670 but newer one will have specific SC code either SC665 or SC664.
            Attached Files

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            • Popolopo
              Trusted Tech

              100+ Posts
              • May 2023
              • 102

              #7
              Originally posted by anothertech
              This something I found in Goose Guide, Check for Missing 5V on IPU CN576 Pin 1 and PSU CN911 Pin 7

              Also there are quite a few things in firmware to help with sc670-03, update firmware if you can.
              Got 5V when check those pins. Can't update as it will straight SC670-03 when boot up. Try insert SD Card for update, it does nothing.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36745

                #8
                Originally posted by Popolopo

                Got 5V when check those pins. Can't update as it will straight SC670-03 when boot up. Try insert SD Card for update, it does nothing.
                Try powering up with a jam door open. That prevents the engine from starting which if the SC is engine related prevents the SC and allows you to get into SP mode and might also allow SD card firmware update /reload.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1677

                  #9
                  Originally posted by Popolopo
                  Hi. I got one machine having SC670-03. Based on manual, I swap PSU, BCU, IPU, 2 IOB, and flat cable from good working machine. But the code still there. I even try swap controller, but it still giving SC670-03.

                  Any help?
                  ok, let's start with the cheapest solutions, after what slim slob suggested, I would try to replace the nv-ram, if you buy them on e-bay, or ali-express, you can find them for a few euros, and I discovered that they break much more easily than you think, you can also take them from another machine if you have one.
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • Popolopo
                    Trusted Tech

                    100+ Posts
                    • May 2023
                    • 102

                    #10
                    Originally posted by slimslob

                    Try powering up with a jam door open. That prevents the engine from starting which if the SC is engine related prevents the SC and allows you to get into SP mode and might also allow SD card firmware update /reload.
                    If I open duplex and front cover, it will stay at blue screen and SC670-03. But if I unplug duplex cable, I able to update the firmware using SD Card. I suspect duplex unit was the problem and try to swap it with another machine. Still 670-03 when swap and reconnect duplex.

                    Comment

                    • Popolopo
                      Trusted Tech

                      100+ Posts
                      • May 2023
                      • 102

                      #11
                      Originally posted by luca72

                      ok, let's start with the cheapest solutions, after what slim slob suggested, I would try to replace the nv-ram, if you buy them on e-bay, or ali-express, you can find them for a few euros, and I discovered that they break much more easily than you think, you can also take them from another machine if you have one.
                      Already try that when swap other controller.

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1677

                        #12
                        Originally posted by Popolopo

                        Already try that when swap other controller.
                        I didn't read it well, but I remembered that in the past it had happened to me that it was one of the toner cartridges, as copier-tech said
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • MIGUELMARCHENA
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Feb 2018
                          • 179

                          #13
                          Originally posted by luca72

                          ok, let's start with the cheapest solutions, after what slim slob suggested, I would try to replace the nv-ram, if you buy them on e-bay, or ali-express, you can find them for a few euros, and I discovered that they break much more easily than you think, you can also take them from another machine if you have one.
                          Hello, good day.

                          Can you please give me the AliExpress or eBay link to get the NVRAM?
                          Thank you very much.

                          Comment

                          • luca72
                            Field Supervisor

                            1,000+ Posts
                            • Oct 2017
                            • 1677

                            #14
                            Originally posted by MIGUELMARCHENA

                            Hello, good day.

                            Can you please give me the AliExpress or eBay link to get the NVRAM?
                            Thank you very much.
                            hi, try this:

                            https://it.aliexpress.com/w/wholesal...tems_or_groupL ist.search.0

                            should be the FM25V20 on the metis

                            I usually buy a new one, even in ricoh, and then I create a .bin file with which I can rewrite the ones recovered or used on other machines of same model, using a Chinese eprom programmer Xgecu pro T48 and its free software
                            but pay attention first to buy, first remove the white little sticker on original nv-ram, and check the exact version of component, could be that change the memory capacity from a model machine and one other
                            Last edited by luca72; 2 weeks ago.
                            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                            Comment

                            • MIGUELMARCHENA
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Feb 2018
                              • 179

                              #15
                              Originally posted by luca72

                              hi, try this:

                              https://it.aliexpress.com/w/wholesal...tems_or_groupL ist.search.0

                              should be the FM25V20 on the metis

                              I usually buy a new one, even in ricoh, and then I create a .bin file with which I can rewrite the ones recovered or used on other machines of same model, using a Chinese eprom programmer Xgecu pro T48 and its free software
                              but pay attention first to buy, first remove the white little sticker on original nv-ram, and check the exact version of component, could be that change the memory capacity from a model machine and one other
                              Hello Luka, good morning.

                              Thank you very much. I'll do so.

                              Best regards.

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