Ricoh mp c3003 , error

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #1

    Ricoh mp c3003 , error

    Screenshot_20220509-154010_WhatsApp.jpg

    while printing this message comes out. then it starts again. once a day.
  • 8T2
    Trusted Tech

    250+ Posts
    • Aug 2015
    • 257

    #2
    Re: Ricoh mp c3003 , error

    What does the SMC report say?

    Sent from my SM-A305F using Tapatalk

    Comment

    • tullio
      Trusted Tech
      • Feb 2012
      • 268

      #3
      Re: Ricoh mp c3003 , error

      Originally posted by 8T2
      What does the SMC report say?

      Sent from my SM-A305F using Tapatalk
      Sc hystory sc899.

      Comment

      • 8T2
        Trusted Tech

        250+ Posts
        • Aug 2015
        • 257

        #4
        Re: Ricoh mp c3003 , error

        Then my bet would be on out of date firmware. Someone probably trying to print something off the net for instance

        Sent from my SM-A305F using Tapatalk

        Comment

        • dave w
          Trusted Tech

          100+ Posts
          • Jun 2015
          • 230

          #5
          Re: Ricoh mp c3003 , error

          Originally posted by 8T2
          Someone probably trying to print something off the net for instance

          Sent from my SM-A305F using Tapatalk
          Yes my thoughts

          Printing a pdf via chrome is a possibilty

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1747

            #6
            Re: Ricoh mp c3003 , error

            Originally posted by tullio
            [ATTACH=CONFIG]53233[/ATTACH]

            while printing this message comes out. then it starts again. once a day.
            I would start by looking at the simplest things, that is to say, some drum, or development group, or motor (however) "hard" to turn, simple test that you can do with your hands, it has often happened to me that blocking an engine (even maybe cleaning with the rag, I pressed too hard during rotation) ... anyway look at the smc
            "I'll be back"

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37362

              #7
              Re: Ricoh mp c3003 , error

              SC 899 often caused by trying to print something like an Odds sheet or a playoff brackets sheet from a questionable web site. Sheet contains a Trojan that is downloaded could install all sorts of malware When you try printing it straight frokm the website, the unrecognized code causes an error in processing in the print engine. Ergo SC 899. Try print from Print Preview. That "flattens" the page removing all non-printable code. Can also print troublesome PDF from print preview.

              Comment

              • sandmanmac
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Feb 2009
                • 3979

                #8
                Re: Ricoh mp c3003 , error

                Originally posted by tullio
                Sc hystory sc899.
                There must be 50 threads on this forum relating to SC899 on a multitude of models.....How about trying SOMETHING FOR YOURSELF for once, and read a few of them!!!!

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37362

                  #9
                  Re: Ricoh mp c3003 , error

                  Originally posted by sandmanmac
                  There must be 50 threads on this forum relating to SC899 on a multitude of models.....How about trying SOMETHING FOR YOURSELF for once, and read a few of them!!!!
                  And if you read through the Firmware History bulletin, close to that many fixes for the 03s.

                  Comment

                  • GIUBOSS
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2013
                    • 1385

                    #10
                    Re: Ricoh mp c3003 , error

                    It is much less demanding to ask than to seek

                    Comment

                    • Tony in Oz
                      Technician
                      • Dec 2021
                      • 13

                      #11
                      Re: Ricoh mp c3003 , error

                      Update Firmware & print driver
                      had many '03' models do this

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8132

                        #12
                        Re: Ricoh mp c3003 , error

                        Originally posted by tullio
                        Sc hystory sc899.

                        Very common issue on early METIS models. Unplug the network cable, update ALL the firmware, reconnect the LAN & get your client to run the same print job again.

                        Could also be a failing HDD but I'd start with the firmware.

                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

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