RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

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  • patterson70
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2010
    • 580
    #1

    RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

    Hello, I went on a MP 402 call yesterday and there are two problems:

    1. The ADF is bending the originals in both of the leading edge corners. Please see the picture attached. You can actually see the ADF pop up a little as the original is going through as it bends the corners. I pushed a light cardboard sheet through a few times but nothing is coming out. If I press down hard on the ADF as it is copying the original will not bend. So something is not right. I am thinking someone damaged it somehow and something inside is bent, but I can't see anything wrong. Any ideas?

    2. When I print the counter sheet it is missing the left image a little. For example the word "Serial" has the "S" and part of the "e" missing. It has nothing to do with ADF of course. How can this happen, and ideas on this?

    The machine is in a church with a school for little kids. I am wondering if one of these kids got to the machine and messed it up....
    Attached Files
    Tags: adf, corners, machine, original, sheet
    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1676
      #2
      Re: RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

      Originally posted by patterson70
      Hello, I went on a MP 402 call yesterday and there are two problems:

      1. The ADF is bending the originals in both of the leading edge corners. Please see the picture attached. You can actually see the ADF pop up a little as the original is going through as it bends the corners. I pushed a light cardboard sheet through a few times but nothing is coming out. If I press down hard on the ADF as it is copying the original will not bend. So something is not right. I am thinking someone damaged it somehow and something inside is bent, but I can't see anything wrong. Any ideas?

      2. When I print the counter sheet it is missing the left image a little. For example the word "Serial" has the "S" and part of the "e" missing. It has nothing to do with ADF of course. How can this happen, and ideas on this?

      The machine is in a church with a school for little kids. I am wondering if one of these kids got to the machine and messed it up....

      TOH...get this!
      Attached Files
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1756
          #3
          Re: RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

          Originally posted by luca72
          TOH...get this!
          Yes it sounds like that hinge is broken. I've done a few of those mods, works good.

          Problem 2 is a dirty LED array that sits on top of the drum, clean the LED, replace the drum if the problem returns.

            Comment

            • patterson70
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2010
              • 580
              #4
              Re: RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

              Originally posted by luca72
              TOH...get this!
              Much appreciated. I will go out tomorrow to look at this hinge.

                Comment

                • patterson70
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2010
                  • 580
                  #5
                  Re: RIcoh MP 402 ADF bending originals in corners and prints are cut off on the left

                  Originally posted by anothertech
                  Yes it sounds like that hinge is broken. I've done a few of those mods, works good.

                  Problem 2 is a dirty LED array that sits on top of the drum, clean the LED, replace the drum if the problem returns.
                  Thank you as well. I will check this out tomorrow and report back soon.

                    Comment

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