MP171 Can ping machine but no printing

[sandmanmac]

Re: MP171 Can ping machine but no printing

When i try to create a port i get the following message:

[ATTACH=CONFIG]15954[/ATTACH]

but i can ping the machine.

????????

I've had this happen on several installs, and I don't know the reason. But when I'm sure all settings are correct, and I can ping the machine, I just go ahead and select "Ricoh type C Adapter" from the drop down menu on the page you have displayed, and proceed from there.

[Voltage]

Re: MP171 Can ping machine but no printing

I've had this happen on several installs, and I don't know the reason. But when I'm sure all settings are correct, and I can ping the machine, I just go ahead and select "Ricoh type C Adapter" from the drop down menu on the page you have displayed, and proceed from there.

Did what you said. No joy

[fbkhan3]

Re: MP171 Can ping machine but no printing

If you are hooking up directly to a PC without a router, shouldn't you be using a cross-over cable and using 169.254.x.xxx as an IP address? Please correct me if not...

No dear!cable (straight or cross over) it doesn't make any difference.i have been doing this in the field and works perfect,even right now i have MPC4500 directly connected to my dell notebook with straight cable,i can print and scan to folder as well!

[sandmanmac]

Re: MP171 Can ping machine but no printing

Did what you said. No joy

and SP5-985-001 (on board NIC) is set to 1 (on) and not 2 (limited) ?
Although I'm not sure 'limited' would allow you to log into WIM

[ucinn]

Re: MP171 Can ping machine but no printing

and SP5-985-001 (on board NIC) is set to 1 (on) and not 2 (limited) ?
Although I'm not sure 'limited' would allow you to log into WIM

Did you try turning off the auto detect on the Netwrok speed and manually selecting 100 or 10M speed?

[Llama God]

Re: MP171 Can ping machine but no printing

SP5801-001 then start again.

If not, try a big hammer.

[neergish]

Re: MP171 Can ping machine but no printing

is IEEE802.IX AUTH set to inactive?

[Oze]

Re: MP171 Can ping machine but no printing

Yup...Hammertime

[NeoMatrix]

Re: MP171 Can ping machine but no printing

Sounds like DHCP is enabled and the MFD has been assigned a non-default device name. This may cause the DHCP sever to assign a random IP. Turn off DHCP and assert that there is a fixed IP address in the MFD and reload a new printer driver in the PC,or force a new Port using the current printer driver. Make sure you click apply if forcing a new Port with a fixed IP address.

Ping the MFD with the new fixed IP address.

Type arp -a in a DOS window and check for the arp IP address entry of the MFD ?

Something is odd bod.

[raxakos]

Re: MP171 Can ping machine but no printing

true.. it must be something you're missing. 99% of every "can't-print" situation i had, it was the network.

if not static-ip, make it static
check for ip conflict
double check the interface configuration and the configuration of the printer on the PC..

by the way, what's the OS of the PC ?

[Sashko]

Re: MP171 Can ping machine but no printing

You must check the SNMP settings from WIM (must be same as default):

Comunity name is public, access type is read-only and manager address is 0.0.0.0
Comunity name is admin, access type is read-write and manager address is 0.0.0.0

If the manager address is changed the printing possible only from host with this IP-address.

Another way, someone changed the access range (range of IP addresses).
In this situation you could not open WIM.
Only one way to reset is telnet (access flush).

[Voltage]

Re: MP171 Can ping machine but no printing

Hi

Finally found the cause. Sorry to say i was a idiot for not looking there in the first place. All TCP/IP protocols were disabled. Sorry for all the trouble.

Probably some smart arse that changed it.

Thanks

[mrwho]

Re: MP171 Can ping machine but no printing

Hi

Finally found the cause. Sorry to say i was a idiot for not looking there in the first place. All TCP/IP protocols were disabled. Sorry for all the trouble.

Probably some smart arse that changed it.

Thanks

I feel your pain. Some stupid people like to fiddle where they shouldn't and then we're at fault because we assume they're responsible adults and everything is as it should be.

Did you charge the customer?

[Voltage]

Re: MP171 Can ping machine but no printing

Yes i did.

The normal stupidity rate :-)

[alp]

Re: MP171 Can ping machine but no printing

No dear!cable (straight or cross over) it doesn't make any difference.i have been doing this in the field and works perfect,even right now i have MPC4500 directly connected to my dell notebook with straight cable,i can print and scan to folder as well!

The network card on your Dell can detect and switch to cross-over. Not all laptops can, so don't automatically rule that out.