Keeps coming up a c-47 code. A fuser code from the information I have. I checked the thermal switches/fuses and the fuse on the board in front of the fuser assembly. Will replacing the thermisters take care of this problem? Anyone know of where I can get a service manaual? Any help would be appreciated. Thanks in advance..
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toshiba es 550
have you tried to reset this code
08-400 reset ot 0 -
yes i tried that reset several times.Comment
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It's my under standing that there is a new style IH-board that fixes that problem. this are my old notes hope it helps.
[FONT='Tahoma','sans-serif']C471 error code -IH bulletin for board.[/FONT]
[FONT='Tahoma','sans-serif']Also get 15amp/250v fuse. Brd= 6LE0671700F[/FONT]Comment
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check the female connector in the machine contact with the male connector at the fuser's rear section. is the female connector in the machine deformed or broken? is there paper stuck in any of the female connectors?
i heard there is a mod kit for the thermostat for the 550 series....has it been installed?
if all else fail, issue could be coming from faulty IH board or also the Logic board.Comment
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make sure machine is off, press the button "0" and "8" simultaneously, hold both button, on the machine, wait till it enters the "test mode"
once in test mode, release the 0 and 8 button, press "4" "0" "0", and then start.
press "0", press enter, and reboot the machine...
FYI, 08-400 will give u a code, if you refer to the service handbook, you can get to know when this eror occured...Comment
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when machine is "off", press "0" + "8" hold the 2 buttons, "ON MACHINE" while holding the 2 buttons....
try it....
=)Comment
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there is something wrong with it, i did exactly as told BUT the "Test Mode" screen came up and quickly change to "Call for Service" screen.
I tried to use number "6" + "Start" button, it booted to "Test Mode" screen, can i still reset it by using "6" + "Start" or have to be "0" + "8" ?Comment
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Start + 6 mode is PM support mode... it doesn't work...
u only adjust in 08 or 05 mode.....most of the time..
sorry for late reply, will try to get back to u as soon as possible..
what is the call for service error code when u enter into (08) test mode?
do u know how to check error code? (press "clear" and "8" together)...Comment
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sometimes you need to open the front cover and pull out the fuser and then go into 08 mode. Another thing to check is the lower connector that is horizontal and behind the transfer unit. Some of the fuser signals go through this connector. Have you ohmed out the thermostats. There are 2 of them in connected in series.Comment
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You have to correct the problem 1st. You wont be able to get into test mode to reset till you figure out whats causing failure. Usually it is the thermostat there are two of them take them out and test for continuity. replace bad one and then do test mode 08-400 and reset to zero. Also make sure its on a dedicated line. Check voltage at wall. I have a customer that gets that code alot, but refuses to get a dedicated line. Their not on contract though so I dont care. Easy money!!Comment
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