Lexmark CX922de Colors All Jacked up....

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [CQ] Lexmark CX922de Colors All Jacked up....

    Not even sure where to begin on this. Black and white works fine. Problem appears to be mainly cyan. (Pic Attached) The developers are all loaded correctly. I can make the copy lighter and darker but all look like this. Swapped the photoreceptors. Any idea's where to go from here would be very helpful Thanks so much !!!
    Attached Files
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Lexmark CX922de Colors All Jacked up....

    Originally posted by Doug James
    Not even sure where to begin on this. Black and white works fine. Problem appears to be mainly cyan. (Pic Attached) The developers are all loaded correctly. I can make the copy lighter and darker but all look like this. Swapped the photoreceptors. Any idea's where to go from here would be very helpful Thanks so much !!!
    Try color registration and calibration

    Sent from my SM-G960U using Tapatalk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703

      #3
      Re: Lexmark CX922de Colors All Jacked up....

      I'd start with a new cyan developing unit/toner cartridge.

      The cyan parts of the image look composite black, like somebody dumped the waste toner bottle into the cyan toner cartridge.
      =^..^=
      Last edited by blackcat4866; 03-02-2021, 02:16 AM.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Doug James
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2012
        • 935

        #4
        Re: Lexmark CX922de Colors All Jacked up....

        Appreciate you guys. I will give that a shot, Calibrating and Developer and toner. Going back Thursday and I will let ya know... I have also seen people put waste toner in toner cart. Seems like that type of issue. Again THANKS !!!

        Comment

        • techandtrader
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jun 2016
          • 317

          #5
          Re: Lexmark CX922de Colors All Jacked up....

          Wow On the small machines you can put the dev units in wrong and get this kind of result. Cx517. Dont get distracted!
          I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

          Comment

          • Doug James
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2012
            • 935

            #6
            Re: Lexmark CX922de Colors All Jacked up....

            Turns out that when I took a closer look at the Cyan developer cartridge there was little developer in it. At $1200 ea customer decided to junk machine. Good since not sure what caused the problem.....

            Comment

            • dalewb74
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2018
              • 1064

              #7
              Re: Lexmark CX922de Colors All Jacked up....

              they junked the copier? those are fairly new models. if you are a lexmark dealer i would even say most likely the parts are still under warranty. though purchase date is a factor. but i guess it's still the customers call, especially if it's not under a maintenance contract.

              Comment

              • Doug James
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2012
                • 935

                #8
                Re: Lexmark CX922de Colors All Jacked up....

                Originally posted by dalewb74
                they junked the copier? those are fairly new models. if you are a lexmark dealer i would even say most likely the parts are still under warranty. though purchase date is a factor. but i guess it's still the customers call, especially if it's not under a maintenance contract.
                Just out of warranty. They were Oklahoma Military Dept....

                Comment

                Working...