updaated fw to latest ver q6 checked all timer settings and set as per konica ,cust says it reboots even if unplugged from network kinda at a loss ran diagnostic tool with no fault found
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Re: c3320 reboots every 30 min like clockwork
is anyone monitoring the voltage at the outlet during these reboots?We know a thing or two because we've seen a thing or two.
The medication helps though... -
Re: c3320 reboots every 30 min like clockwork
Clear all data Done?A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: c3320 reboots every 30 min like clockwork
Is this a C3320i? if so try running firmware Gxx.26 it says its for boot issues but will check boards see attachedComment
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Re: c3320 reboots every 30 min like clockwork
If it's a 3320i I've had a couple of those problems and it was always the CPUBComment
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Re: c3320 reboots every 30 min like clockwork
I had a c3320i that was doing this recently. Eventually it locked up on the boot up screen. Ended up being a corrupt/bad microSD card. Chicken and the egg, though. Not sure if the rebooting corrupted the card of if a corrupt card was causing the reboots. Good luck. These machines are..... problematic.Comment
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Re: c3320 reboots every 30 min like clockwork
please run full self diagnostics from service mode, maybe it will help narrow down the point of failure?We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: c3320 reboots every 30 min like clockwork
Unfortunately self diagnostic or boot issues firmware never worked for me. I series are so simple, you have CPUB and SSDB/flash card. It's one of them 100% depending on symptoms. Some experience, common sense and knowledge how machine functions help as well.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: c3320 reboots every 30 min like clockwork
a few of the i series that have crazy weirdness seem to be fixed by a new CPU board or storage board, i totally agree there.
i just dont like the shotgun approach and just throw a board on it, i like when something else tells me its likely that part
a couple times ive had newer machines do weird stuff and reboot or the panel is locked or some rando fuser code when idle, turns out both times they had a new HVAC unit installed and the draw is more than the previous one and i saw the lights dim slightly and the copier had a conniption fit.
thats why i ask to check wall voltage and neutral to ground.
with all the new machines using 3.3v and any voltage on the neutral ground can piss off the copier especially during a surge/sag event.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: c3320 reboots every 30 min like clockwork
Hey Synt, quote you was respectful...and unnecessary. 100% you are correct I just skipped zillion of steps done in between before boards. I'm the last one who will throw new parts in machine for troubleshooting problem.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: c3320 reboots every 30 min like clockwork
Not one thing i said was directed at anyone at all, just my experiences and work ethic.
If it seemed to infer anyone other than myself I assure you it was unintentional.
My apologies if that's how it came across.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: c3320 reboots every 30 min like clockwork
Replacement CPU
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