KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1686

    #1

    KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

    Hi everyone, let me start by saying that we usually make Ricoh, but we also inherited some Kyocera, which I don't know fully, I have all the technical manuals of many Kyocera, I have access to the official Kyocera portal, but I had this problem.
    this m6026cdn needed the tk590 kit, but since it wasn't nearby, and I had many calls, we sent another company, and we supplied them with the kit, the problem was "toner fall around"
    their technician changed the kit, and now the machine, prints all the colors out of register, or color shift, as Kyocera says.
    I took it to the laboratory and checked a few things, I put the old kit back, and the problem remains the same.
    I found a bulletin (see attachment), and I followed the instructions, I updated the firmware, I did the calibration, and the color registration, but the problem is the same
    the colors are all shifted a lot
    I also tried removing the mobile protection of the ID sensors, because I suspected it wouldn't open, but nothing.
    Maybe I missed something on the bulletin?...I seem to understand, but I'm not sure, that there is a manual adjustment, but I can't understand it!
    Does anyone have any idea what the solution is?

    *my apologize, when i have do the attachment scans, i forgot to put color mode, but the problem is understandable anyway


    Thank you
    Attached Files
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1859

    #2
    Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

    Search on here, there are many threads on the subject. Generally you need to find which color could be causing the fault. Is the desnity good for each one individually ? There is firmware to reset the registration back to default, as the manual sometimes cannot get it back.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 636

      #3

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22943

        #4
        Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

        If I remember correctly, there is a firmware specifically written to correct the color registration issues. It does not install like normal firmware. There is a special procedure to install. I've only done it a couple times, and I don't remember the details. Maybe KYO_OEM has it.

        Note: Get yourself an ultraviolet flashlight for use, when doing color registration on all Kyoceras. It makes the yellow alignment marks visible as gray. This is the one I use:

        Amazon.com: COSMOING UV Flashlight, LED 395nm Ultraviolet Flashlight, Zoomable Pen Blacklight Flashlight IP54 Waterproof Detector for Pet Urine, Cat Dog Stains, Bed Bug, Household Wardrobe Toilet : Pet Supplies
        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1686

          #5
          Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

          Originally posted by tmaged
          Search on here, there are many threads on the subject. Generally you need to find which color could be causing the fault. Is the desnity good for each one individually ? There is firmware to reset the registration back to default, as the manual sometimes cannot get it back.
          hi, and thank you, I found the bulletin here on the forum, I updated the firmware to the version that should solve the problem, the colors have shifted by a lot, almost a centimeter
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1686

            #6
            Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

            thanks, I saw the procedure in the bulletin, but honestly I didn't understand it, I'll try to reread it
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1686

              #7
              Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

              Originally posted by blackcat4866
              If I remember correctly, there is a firmware specifically written to correct the color registration issues. It does not install like normal firmware. There is a special procedure to install. I've only done it a couple times, and I don't remember the details. Maybe KYO_OEM has it.

              Note: Get yourself an ultraviolet flashlight for use, when doing color registration on all Kyoceras. It makes the yellow alignment marks visible as gray. This is the one I use:

              Amazon.com: COSMOING UV Flashlight, LED 395nm Ultraviolet Flashlight, Zoomable Pen Blacklight Flashlight IP54 Waterproof Detector for Pet Urine, Cat Dog Stains, Bed Bug, Household Wardrobe Toilet : Pet Supplies
              =^..^=
              hi, the strange thing is how could this happen just by replacing the consumables?...could there be some bulletin on the kyocera portal? here the registration is off by almost 1 cm
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1686

                #8
                Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                I tried to check, but I can't understand the alignment procedure, the colors are shifted by about 5mm (see attachment)

                look the yellow, seem very out of much, I'm starting to think there's a bigger problem than the registration
                Attached Files
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 692

                  #9
                  Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                  Special reset FW for reg.-data needed.
                  Available on kyo side
                  Take care for the bulletin.
                  Attached Files

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 692

                    #10
                    Attached Files

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16308

                      #11
                      Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                      It won't open for me.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • KYO_OEM
                        Senior Tech

                        500+ Posts
                        • Aug 2011
                        • 692

                        #12
                        Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                        i tried before sharing and just now after download from this side.
                        Download/ open download folder/ rename from the file with .zip extention/ double click to open and it works.
                        @Billy
                        original zip version just send by email to you

                        Comment

                        • BillyCarpenter
                          Field Supervisor

                          Site Contributor
                          VIP Subscriber
                          10,000+ Posts
                          • Aug 2020
                          • 16308

                          #13
                          Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                          Originally posted by KYO_OEM
                          i tried before sharing and just now after download from this side.
                          Download/ open download folder/ rename from the file with .zip extention/ double click to open and it works.
                          @Billy
                          original zip version just send by email to you
                          Thanks, KYO.
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                          Comment

                          • KYO_OEM
                            Senior Tech

                            500+ Posts
                            • Aug 2011
                            • 692

                            #14
                            Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                            Here you get original zip file
                            Attached Files

                            Comment

                            • luca72
                              Field Supervisor

                              1,000+ Posts
                              • Oct 2017
                              • 1686

                              #15
                              Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

                              thanks, but this is what I already have, the yellow and cyan colors, they are lower by almost a centimeter, I tried as suggested here in another thread to replace the HVU2 board, but it didn't solve the problem, now I'm trying to replace the complete laser box unit of yellow and magenta.
                              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                              Comment

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