Hi everyone, let me start by saying that we usually make Ricoh, but we also inherited some Kyocera, which I don't know fully, I have all the technical manuals of many Kyocera, I have access to the official Kyocera portal, but I had this problem.
this m6026cdn needed the tk590 kit, but since it wasn't nearby, and I had many calls, we sent another company, and we supplied them with the kit, the problem was "toner fall around"
their technician changed the kit, and now the machine, prints all the colors out of register, or color shift, as Kyocera says.
I took it to the laboratory and checked a few things, I put the old kit back, and the problem remains the same.
I found a bulletin (see attachment), and I followed the instructions, I updated the firmware, I did the calibration, and the color registration, but the problem is the same
the colors are all shifted a lot
I also tried removing the mobile protection of the ID sensors, because I suspected it wouldn't open, but nothing.
Maybe I missed something on the bulletin?...I seem to understand, but I'm not sure, that there is a manual adjustment, but I can't understand it!
Does anyone have any idea what the solution is?



*my apologize, when i have do the attachment scans, i forgot to put color mode, but the problem is understandable anyway
Thank you
this m6026cdn needed the tk590 kit, but since it wasn't nearby, and I had many calls, we sent another company, and we supplied them with the kit, the problem was "toner fall around"
their technician changed the kit, and now the machine, prints all the colors out of register, or color shift, as Kyocera says.
I took it to the laboratory and checked a few things, I put the old kit back, and the problem remains the same.
I found a bulletin (see attachment), and I followed the instructions, I updated the firmware, I did the calibration, and the color registration, but the problem is the same
the colors are all shifted a lot
I also tried removing the mobile protection of the ID sensors, because I suspected it wouldn't open, but nothing.
Maybe I missed something on the bulletin?...I seem to understand, but I'm not sure, that there is a manual adjustment, but I can't understand it!
Does anyone have any idea what the solution is?




*my apologize, when i have do the attachment scans, i forgot to put color mode, but the problem is understandable anyway
Thank you
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