Ricoh MPC3004, weird noise color print not good

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  • GeorgeBest
    Trusted Tech
    250+ Posts
    • Jul 2009
    • 497

    Ricoh MPC3004, weird noise color print not good

    Hi,

    Customer called for bad imaged color prints. (see picture)
    Checked the Dv units, Cyan and Magenta, seems allright.
    When I enter for a "forced toner supple" in SP modus it gives a noise, high sound, loud.
    Never had a problem like this on a C3004 . .

    tonerhoppers not good?
    making a black copy, its allright
    making a color copy, the noise again. .

    someone a clue here

    Thanks in adcanceIMG_6607.jpg
  • copier tech
    Field Supervisor
    5,000+ Posts
    • Jan 2014
    • 7730

    #2
    Re: Ricoh MPC3004, weird noise color print not good

    ​I would start by removing & checking the transfer unit.

    What sort of noise does it make ?


    Comment

    • GeorgeBest
      Trusted Tech
      250+ Posts
      • Jul 2009
      • 497

      #3
      Re: Ricoh MPC3004, weird noise color print not good

      Its a loud noise, not coming from gears, more a motor

      Originally posted by copier tech
      ​I would start by removing & checking the transfer unit.

      What sort of noise does it make ?


      Comment

      • Codex
        Senior Tech
        500+ Posts
        • May 2008
        • 659

        #4
        Re: Ricoh MPC3004, weird noise color print not good

        Check color PCU's... I dont think that the problem is the toner hopper... I had some issues with Mpc2004 and hoppers, no noise, at some point the machine asks for toner, even when its full.


        Inviato dal mio SM-S901B utilizzando Tapatalk
        Memento Audere Semper

        Comment

        • anothertech
          Service Manager
          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1696

          #5
          Re: Ricoh MPC3004, weird noise color print not good

          Try pulling each color drum out a little bit to disengage the drum drive, does one of them pulled out make the noise stop? The developer drive gears on the back of the PCDU tend to strip.

          Comment

          • davel
            Technician
            1,000+ Posts
            • Oct 2011
            • 1029

            #6
            Re: Ricoh MPC3004, weird noise color print not good

            My guess would be 2 dev units

            Comment

            • Popolopo
              Technician
              50+ Posts
              • May 2023
              • 61

              #7
              Re: Ricoh MPC3004, weird noise color print not good

              My guess is DVtank got problem. Usually white gear near where toner goes into Dvtank is slightly loose. Unfortunately, there not other solution than change Dvtank.

              Comment

              • luca72
                Field Supervisor
                1,000+ Posts
                • Oct 2017
                • 1466

                #8
                Re: Ricoh MPC3004, weird noise color print not good

                Originally posted by GeorgeBest
                Hi,

                Customer called for bad imaged color prints. (see picture)
                Checked the Dv units, Cyan and Magenta, seems allright.
                When I enter for a "forced toner supple" in SP modus it gives a noise, high sound, loud.
                Never had a problem like this on a C3004 . .

                tonerhoppers not good?
                making a black copy, its allright
                making a color copy, the noise again. .

                someone a clue here

                Thanks in adcance[ATTACH=CONFIG]59938[/ATTACH]
                its happen to me, it's a development group that's about to break up internally, probably the black unit, check rotation manualy
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • RicohBoomer
                  Technician
                  • May 2022
                  • 40

                  #9
                  Re: Ricoh MPC3004, weird noise color print not good

                  If you want to remove the PCDUs from the equation you can screw all the way down to the units, put something(A piece of paper) to keep the front cover door from signaling that it is open.
                  Then go to output check in SP Mode and turn on the drum unit rotation. One for black and one for all colors if I recall correctly.
                  If you hear the noise then one by one pull out the PCDUs as it is rotating until it stops. Or doesn't, in which case you know it isn't the PCDUs themselves at least.
                  You don't have to pull them out very far to disconnected them from the drive motor.

                  Comment

                  • luca72
                    Field Supervisor
                    1,000+ Posts
                    • Oct 2017
                    • 1466

                    #10
                    Re: Ricoh MPC3004, weird noise color print not good

                    Originally posted by GeorgeBest
                    Hi,

                    Customer called for bad imaged color prints. (see picture)
                    Checked the Dv units, Cyan and Magenta, seems allright.
                    When I enter for a "forced toner supple" in SP modus it gives a noise, high sound, loud.
                    Never had a problem like this on a C3004 . .

                    tonerhoppers not good?
                    making a black copy, its allright
                    making a color copy, the noise again. .

                    someone a clue here

                    Thanks in adcance[ATTACH=CONFIG]59938[/ATTACH]
                    I now remembered an IMC a few months ago where the color drums made noise because they were rarely used, try removing the PCDUs, put a little yellow toner on the surface of the drum's with a brush, and rotate the drum cylinder a little with your fingers sometimes of times, back and forth, there is also a bulletin that suggests varying some sp regarding the timing of the waxing bar, for quality issue try to clean the 4 laser glass e run calibration....obviously the result depending for remaining pcdu's life
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • Gift
                      Service Manager
                      1,000+ Posts
                      • Mar 2011
                      • 2361

                      #11
                      Re: Ricoh MPC3004, weird noise color print not good

                      light print with diagonal pattern = dev unit issues indeed

                      Comment

                      • MIGUELMARCHENA
                        Trusted Tech
                        Site Contributor
                        100+ Posts
                        • Feb 2018
                        • 160

                        #12
                        Re: Ricoh MPC3004, weird noise color print not good

                        DEVELOPER.jpg
                        It has happened to me that the internal bushings that go before the sprockets of the developing unit that I sent in the photo with a red circle, are already worn out, they let the developer escape and when they are like that, they generate noise because the sprockets no longer lock together. Well, one turn if another doesn't and there is the noise.
                        I don't know if they sell the bushings but yes you should change, if not, you should change the development unit, I think
                        Last edited by MIGUELMARCHENA; 10-05-2023, 09:25 PM. Reason: google

                        Comment

                        • GIUBOSS
                          Service Manager
                          Site Contributor
                          1,000+ Posts
                          • Jul 2013
                          • 1307

                          #13
                          Re: Ricoh MPC3004, weird noise color print not good

                          In my opinion I would do a check-up of the PM counter and if necessary I would also replace the other dvus

                          Comment

                          • GeorgeBest
                            Trusted Tech
                            250+ Posts
                            • Jul 2009
                            • 497

                            #14
                            Re: Ricoh MPC3004, weird noise color print not good

                            eventually I've changed all tonerhoppers and DV units M and C.
                            Nothing heard ever from customer, that did it

                            Tnx for reply's

                            Comment

                            • anothertech
                              Service Manager
                              Site Contributor
                              1,000+ Posts
                              • Nov 2007
                              • 1696

                              #15
                              Re: Ricoh MPC3004, weird noise color print not good

                              Originally posted by GeorgeBest
                              eventually I've changed all tonerhoppers and DV units M and C.
                              Nothing heard ever from customer, that did it

                              Tnx for reply's
                              That's one way to do it I guess.

                              Comment

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