What was your biggest oopsy on a call??

[apache_cat]

Shadow that is just downright toilet humour.

So while we are on the subject in a former life I used to be a Maintenance Fitter in a large factory making car windows.
Our night shifts used to start at 11.00pm. There was always two fitter on a shift. This particular night my partner called in sounding distressed saying he would be late.

Any way when he eventually arrived he explained that on the way in he had uncontrollable urge to move some solid matter out the rear entrance if you know what I mean.

So in state of panick he pulled up at Railway Station and raced into the toilets. Of course the light had been broke so it was pitch black. He proceeded to rip his strides down and do his business. Unfortunately someone had crapped all over the toilet seat.
Then just to top it off there was no toilet paper.

Terrible story I know but geez I laughed when he told me. I still laugh now only because it wasn't me of course.

[schooltech]

One more reason why I keep a very bright keychain flashlight.

Of course, a flashlight wouldn't have done a hell of a lot of good in THAT situation!!!!

I guess my thoughts of, "Why is it when there are 20 stalls and you choose one, that someone else comes in and chooses the next damn stall over not creating ANY sort of buffer zone" holds NOTHING to this one.

[Shadow1]

Just when I figured we both had reached the point of finish or faint the voice connected to the pair of shoes next to me said "Dueling Banjo's?"

In case this ever happens again, I've downloaded the Dueling Banjo's tune on my blackberry.

Just for Shits & Giggles

[Robert Sveinson]

If I keep telling tales about the ooopsys that happen to other techs
every body might think that I think that I am/was perfect!
Not to worry! This tale is about what happened to one of our
female techs, and the oopsy wasn't because the tech was
female!

She took a call on a XEROX 2830 at the airbase in Winnipeg.
The machine needed a new power supply, which she ordered,
and installed when it arrived. She had given the 2830 some
tender loving care as she waited for the PS.

PS installed, most of the covers back on, plug copier in,
turn the copier on and.......................................
smoke billowing out of the machine and the little
room that was its home!
Alarms went off, whole building emptied, proving that the emergency
measures worked as promised..
This machine was in the 17 Wing headquarters building, and this
all happened as a huge NORAD meeting was taking place. And it was
raining out side. So sad.
Lots of investigating took place and the smoke was the fault of the XEROX copier.

The real reason for the smoke and flames was because the wiring
harness had two jacks of the same configuration, one low volts
and the other one for high voltage, and no warnings about
two plug jacks that could be installed incorrectly. Smokey Xerox machine replaced by some thing more modern tech did not land in jail,
nor did we go to war with the Russians.

I believe that some months before this episode I had taken a call on
a 2830, that required a power supply.
I ordered a new PS, and when it arrived I installed it.
Plug machine in, turn it on and............................
SMOKE!!!!
Building evacuated all 4 staff members out side. They didn't
opt for a newer copier, so we did a "like for like", saved my butt etc.
Proof positive that any gender of techs does not guarantee
immunity to finger trouble.

Lots of bulletins hit the mail system and these errors happened
less frequently.

This tale usually comes out after some beers, and all the
victims of the smokey machine join in the laughter!

[rich bennett]

remote customers

Like accidentally blowing toner all over the room or such??

But more embarrrasing....

has anybody noticed how,when u talk bout a customer,that hasnt placed a call in ages,that as sure as eggs are eggs,u will be heading to them the next day or so...

[mjarbar]

has anybody noticed how,when u talk bout a customer,that hasnt placed a call in ages,that as sure as eggs are eggs,u will be heading to them the next day or so...

Yep - that's why I name a few just to annoy our techs if they annoy me

[rich bennett]

telepathy

Yep - that's why I name a few just to annoy our techs if they annoy me

y ,doesnt it happen with lotto nums..

[mjarbar]

y ,doesnt it happen with lotto nums..

If I knew that I wouldn't be sitting here , but I do love my job!!!

[rich bennett]

its jammed

If I knew that I wouldn't be sitting here , but I do love my job!!!

i worked for nrg,that was real intense,procedures for gettin outta bed,u name it,had a procedure,went out to take pics of my work,then showed me at a meet!devious or what..

[rich bennett]

its jammed

I remember one from my early days at Xerox.

Can't remember the model now, but it was a low volume machine.
I was new to the industry and inexperienced.
It was a clamshell model and I was checking around the fuser area with the power still on, not realising that even though the clamshell was open, the end of the fuser lamp was still live.

I got a shock from the lamp and the reflex action caused me to jerk my hand back, busting my nose in the process.

I left a bloody trail on the customers carpet all the way to the toilet.

I've kicked and broken 2 platen glasses in my 20 years in the industry and dropped a massive waste toner bottle from an old Xerox 1075, creating a toner pyramid around my shoes and on the customers carpet.

Maybe I should stop there...I've had no 'incidents' for aprox 15 years and wouldn't like to temp fate.

hi mate,spotted your name,looked familiar,did u work in yorkshire at all?

[rich bennett]

its jammed

Not sure what a Di450 drum is worth, but I can't describe the feeling of scratching a brand new iR5000 drum (approx $2500 dealer price) because a screw was stuck to the dev roller.

I also recall demonstrating to a customer how to install a toner and removing the plastic strip before installing in the machine covering both of us head to toe in toner.

My most memorable though was my first day as a trainee copier tech. I had moved a machine while I was working on it so that the sorter was sitting under a low laying bench top. Forgetting to move it back to its original position I switched the machine on to test it and watched in horror as all 20 bins smashed themselves into the bench top one after the other.

think most tecs have seen a nice gouge made to a new drum,like a welcoming present,u feel bad,hey..

[rich bennett]

its jammed

Early 80s when I was a newbe tech, used to have to wear neck ties. Working on a Sharp 810, good ole chain drive machine it was, yep my tie went right in to one while it was running, tie went through a sprocket an popped back out while the customer was watching.

that sharp got a metal front door?

[RicohTech_TurksCaicos]

I have had my share of mishaps, but the two that always come up is I had a customer paint the entire office building and installed new carpets, I walk in empty the waste toner and massive toner spill on the machine when I am done on the way out my vacumm opened up and let loose toner all over the wall and floor till this day you can see where they painted over the toner that stuck to the original coat of paint.

On another account I have this rude lady that is just plain nasty well she would not quit complaining about finisher jams and wanted the machine fixed asap would not accept that the parts had to be ordered because nobody had any. Long story short I became so frustrated I took a card board box and made a paper catch bin after detaching the finisher, well the lady the next day complaint about another paper jam, I went back in and someone wrote in a banner size paper "Ghetto Rigged Copier"

[apache_cat]

LOL yes I have made the cardboard catcher instead of a finisher too.
Ghetto Rigged Copier thats priceless

[schooltech]

Well, at least it's nice to know that others still use the cardboard box 'catch-all-to-shut-them-up-while-parts-are-on-order' technique.

People initially think it's stupid until they find out that it is better than holding their hand out and catching the copies.