C654e

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  • tufbnme
    Trusted Tech

    250+ Posts
    • Feb 2008
    • 493
    #1

    C654e

    I'm a Ricoh guy and what I thought was a good customer purchased a used C654e (instead of the Ricoh I proposed), anyway, he would like me to set it up, install the bridge unit and finisher. I connected them but the machine does not recognize them, I guess something may need to be turned on in the service mode.
    First, how do I enter the service mode?
    second, once in where do I need to go
    and third if anyone has a manual for sale let me know.
    Thanks
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5804
      #2
      Re: C654e

      nothing needs to be setup. you have 2 cables to hook up 1 from bridge to finisher and from finisher to the upper left corner where the ADF wire is.
      as far as a manual, i play drums so your avatar gets you a link in a PM in a minute
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • tufbnme
          Trusted Tech

          250+ Posts
          • Feb 2008
          • 493
          #3
          Re: C654e

          Thanks for the info. I hooked up the bridge and finisher, connected the wires but still no recognition.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999
              #4
              Re: C654e

              Which wires?
              Was the machine fully Off (not just the switch on the op panel)?
              Did you follow the setup instructions?
              Have you updated firmware?

              What models of accessories?

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • tufbnme
                  Trusted Tech

                  250+ Posts
                  • Feb 2008
                  • 493
                  #5
                  Re: C654e

                  The wires coming from the bridge and the finisher (FS535) I have no installation instructions, can't find it in the manual either. Turned it off on the main switch (not just op panel)

                    Comment

                    • Woxner
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 839
                      #6
                      Re: C654e

                      here is the install info
                      Attached Files

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22999
                          #7
                          Re: C654e

                          You'll need to plug in the cable from the finisher to the back of the machine also. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22999
                              #8
                              Re: C654e

                              Originally posted by blackcat4866
                              Which wires?
                              Was the machine fully Off (not just the switch on the op panel)?
                              Did you follow the setup instructions?
                              Have you updated firmware?

                              What models of accessories?

                              =^..^=
                              ??
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Reed
                                  Senior Tech

                                  Site Contributor
                                  250+ Posts
                                  • Feb 2011
                                  • 259
                                  #9
                                  Re: C654e

                                  you may need to enter the serial number of the finisher into the machine for it to recognize that it is connected.

                                    Comment

                                    • allan
                                      RTFM!!

                                      5,000+ Posts
                                      • Apr 2010
                                      • 5462
                                      #10
                                      Re: C654e

                                      Originally posted by Reed
                                      you may need to enter the serial number of the finisher into the machine for it to recognize that it is connected.

                                      Huh..
                                      Whatever

                                        Comment

                                        • Reed
                                          Senior Tech

                                          Site Contributor
                                          250+ Posts
                                          • Feb 2011
                                          • 259
                                          #11
                                          Re: C654e

                                          Originally posted by allan
                                          Huh..
                                          I dont set up many new machines but I did recently set up a new c284e. In the set up instructions it was explained to go into the service menu under "System 1" you will find "Serial Number " press that and enter the associated serial number of the finisher.

                                          When I was setting up the bizhub c284e I missed a step and it didn't work right until I went back through and entered everything properly. Not saying that it will recognize the finisher bit it's worth a shot

                                          Sent from my SM-G920T using Tapatalk

                                            Comment

                                            • Albonline
                                              Service Manager

                                              1,000+ Posts
                                              • Sep 2008
                                              • 1144
                                              #12
                                              Re: C654e

                                              Originally posted by allan
                                              Huh..

                                              some earlier models required sn for perifs but nothing in the last 3 or 4 generations

                                                Comment

                                                • wjurls
                                                  Trusted Tech

                                                  Site Contributor
                                                  250+ Posts
                                                  • Feb 2017
                                                  • 494
                                                  #13
                                                  Re: C654e

                                                  The bridge unit has a small PCB where the wiring plugs in. This PCB has a ICP on it. If this ICP is blown, the machine won't recognize the bridge or finisher.

                                                  Lee
                                                  The Copy Guys
                                                  Riverside, CA

                                                    Comment

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