Bizhub 4052 does not print

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  • cyta123
    Technician
    • Aug 2015
    • 46

    #1

    Bizhub 4052 does not print

    I have Bizhub 4052. The machine didn,t print from a computer and any reaprts from the machine,only 4 leds blinked, as a copier worked fine. I updated firmware , the machine started working fine. But after 2 week is the same, Bizhub didn't print again, as a copier worked fine. What should I check/change?
  • Ziggy
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Feb 2018
    • 692

    #2
    The only time I have seen the LEDs blink on the machine like its receiving data but nothing comes out is when account track is turned on and they don't have the password set in the driver.. If that is your problem you can either set the password on the driver or have the machine to print without authentication

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5798

      #3
      can you backup the address book and initialize at least the network portion?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4616

        #4
        Just had this on a 4752 and turned out the date & time were wrong. Check the memory battery if it keeps losing the date & time.

        Comment

        • cyta123
          Technician
          • Aug 2015
          • 46

          #5
          There are not any account. I thought about emmcb and a battery. As copyman wrote , probably battery, because I was backup address book , files have no date of creation​ . I will let you , when I check the battery.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7972

            #6
            I never heard that on this model good hint copyman
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997

              #7
              https://www.copytechnet.com/forum/te...25#post1335825

              Sadly, yes.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4616

                #8
                I've replaced several Batts on the Biz 4750 because of date and time not holding. But recently had a 4752 where it would copy fine but wouldn't scan or print after a power outage. Realized the time & date were wrong and after changing to correct time & date (thanks Synthohol) it solved issue.

                Comment

                • ionutkok
                  Technician
                  • Nov 2012
                  • 24

                  #9
                  Enter Servie Mode -> System 1 -> Initialization -> Clear All Data . Save your Store Adress, IP. After clear you need to install HDD, Movie data, IP, Store adress etc .

                  Comment

                  • cyta123
                    Technician
                    • Aug 2015
                    • 46

                    #10
                    The date was 1970y. When I changed the correct date, the machine started working fine. I changed the battery, I will be watching now for some days.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4616

                      #11
                      Originally posted by cyta123
                      The date was 1970y. When I changed the correct date, the machine started working fine. I changed the battery, I will be watching now for some days.
                      Glad it worked out. You should be fine moving forward

                      Comment

                      • cyta123
                        Technician
                        • Aug 2015
                        • 46

                        #12
                        So far, the machine is working properly after replaced the battery.

                        Comment

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