Konica c224 e can't access service mode

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  • Konik
    Technician
    • Apr 2020
    • 16

    #196
    Re: Konica c224 e can't access service mode

    Thank you. Exactly.

    It was some time ago, I placed the copier in the corner because
    I didn't have time to solve this problem.
    This week I will dig it out and run it to generate a new request code.
    I didn't expect that the request code had an expiration date
    How long is it valid?

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977

      #197
      Re: Konica c224 e can't access service mode

      can you not just wind the clock and date back on the copier to a point in time where reset code was still valid?

      Comment

      • jotunn
        Senior Tech

        500+ Posts
        • Jan 2010
        • 595

        #198
        Re: Konica c224 e can't access service mode

        @rrrohan
        We are in the opposite situation - I can't rewind LMS servers date&time

        @Konik
        With properly set time and date in the machine request code should be valid for one week.
        So when you dig up your machine, just check date&time and prepare new request code.

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977

          #199
          Re: Konica c224 e can't access service mode

          oh i didnt realise it used LMS lol

          Comment

          • Konik
            Technician
            • Apr 2020
            • 16

            #200
            Re: Konica c224 e can't access service mode

            Hi

            My task is a bit difficult because I am currently outside my country.
            I talked to the service and they generated a current request code for me.
            They also checked the date, it's ok.
            At the same time, they made me aware that there are also 2 devices with an unknown CE Password on the lower floor of my warehouse
            If you are so kind, I will ask for help again in the future (2-3 weeks).

            Here is the current request code:

            Serial: A7R0027056006
            Mac: 00:20:6B:41:16:4B
            Request Code: HWU8L-PP9CW-YRVWB-4MFKK-RBAPF-9G8YD-ENBQG-EYTLL

            Comment

            • jotunn
              Senior Tech

              500+ Posts
              • Jan 2010
              • 595

              #201
              Re: Konica c224 e can't access service mode

              Originally posted by Konik
              Hi
              If you are so kind, I will ask for help again in the future (2-3 weeks).
              No problem at all.

              Below, reset code for your machine:
              MFP Serial Number A7R0027056006
              Reset Code KKGMN-C6DUF-9A6Q6-B6393-852BC-9G8YD-ENBQG-EYTPR

              Comment

              • Konik
                Technician
                • Apr 2020
                • 16

                #202
                Re: Konica c224 e can't access service mode

                Thanks very, very much!!!
                Tomorrow the service technicians will try to do it.

                Comment

                • Konik
                  Technician
                  • Apr 2020
                  • 16

                  #203
                  Re: Konica c224 e can't access service mode

                  Hello.

                  As announced, I have the following request:

                  Serial: A7R0027048047
                  Mac: 00:20:6B:40:95:96
                  Request Code: XHBGV-UNHEE-ZKXGG-HUJFL-YKSFW-9G8YD-ENBQG-EYTLL

                  Thank you very much

                  Comment

                  • jotunn
                    Senior Tech

                    500+ Posts
                    • Jan 2010
                    • 595

                    #204
                    Re: Konica c224 e can't access service mode

                    Reset code for your machine:

                    MFP Serial Number A7R0027048047
                    Reset Code AB6KR-UBLEJ-MVZP4-MCQCH-X2EZS-9G8YD-ENBQG-EYTRR


                    --
                    Regards

                    Comment

                    • Konik
                      Technician
                      • Apr 2020
                      • 16

                      #205
                      Re: Konica c224 e can't access service mode

                      Thanks

                      And one last device if possible:

                      Serial: A5C4021121533
                      Mac: 00:20:6B:8D:7B:F3
                      Request Code: SPNX6-9RQW7-6VK94-EJZ4B-UPAPF-GG8YD-ENBQG-EYTLD

                      Regards

                      Comment

                      • jotunn
                        Senior Tech

                        500+ Posts
                        • Jan 2010
                        • 595

                        #206
                        Re: Konica c224 e can't access service mode

                        MFP Serial Number A5C4021121533
                        Reset Code M27Z2-FTKKS-AMZWK-VN33X-9JCNG-GG8YD-ENBQG-EYTTX

                        --
                        Regards

                        Comment

                        • digitechf7
                          Junior Member
                          • Jan 2024
                          • 2

                          #207
                          Re: Konica c224 e can't access service mode

                          Hello.

                          As announced, I have the following request:

                          Serial: A7AH047001872
                          Mac: 00:20:6B:3A:AF:CF
                          Request Code: JWMV6-V6H3G-WGUHN-ZWZEP-7F6JP-KG8YD-ENBQG-EZDFR

                          Thank you very much

                          Comment

                          • jotunn
                            Senior Tech

                            500+ Posts
                            • Jan 2010
                            • 595

                            #208
                            Re: Konica c224 e can't access service mode

                            Originally posted by digitechf7
                            Hello.

                            As announced, I have the following request:

                            Serial: A7AH047001872
                            Mac: 00:20:6B:3A:AF:CF
                            Request Code: JWMV6-V6H3G-WGUHN-ZWZEP-7F6JP-KG8YD-ENBQG-EZDFR

                            Thank you very much
                            Reset code for your machine:

                            MFP Serial Number A7AH047001872
                            Reset Code 3Y78E-RHNRL-6KJUJ-JCP9W-ZUW83-6G8YD-ENBQG-EZDF5


                            --
                            Regards

                            Comment

                            • vikvvb
                              Junior Member
                              • Jan 2024
                              • 3

                              #209
                              Re: Konica c224 e can't access service mode

                              Originally posted by jotunn
                              Reset code for your machine:
                              AA6V041001894
                              HADCT-VZA4G-LNQ3F-SVYWT-GYBQ7-WG8YD-EMZQG-MYDLN

                              [ATTACH=CONFIG]57129[/ATTACH]
                              Hello Jotun, i also have a trouble with CE psw. I will be very grateful if you can help me also with my printer.
                              Printer Serial Number
                              ACVD021007862
                              MAC Address
                              00:20: 6B: FB: 94: A1
                              CE Password Reset Request Code HMSE2-662J7-0N5LY-B752N-P24EL-WG8YD-ENBQG- EZDTH

                              Comment

                              • jotunn
                                Senior Tech

                                500+ Posts
                                • Jan 2010
                                • 595

                                #210
                                Re: Konica c224 e can't access service mode

                                Originally posted by vikvvb
                                Hello Jotun, i also have a trouble with CE psw. I will be very grateful if you can help me also with my printer.
                                Printer Serial Number
                                ACVD021007862
                                MAC Address
                                00:20: 6B: FB: 94: A1
                                CE Password Reset Request Code HMSE2-662J7-0N5LY-B752N-P24EL-WG8YD-ENBQG- EZDTH
                                Check again the data you sent, surely there should not be the letter O or the number 0 in the request code.

                                Comment

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