Konica c224 e can't access service mode

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5745

    #166
    Re: Konica c224 e can't access service mode

    in the bottom left of his post there is a small sheriffs badge, click it and add to his reputation as a "tip" for great service.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Eddieddi
      Junior Member
      • Sep 2023
      • 3

      #167
      Re: Konica c224 e can't access service mode

      jotunn, thank you so much for your help !!!

      BR,
      Eddi

      Comment

      • JC Andres
        Technician
        • Dec 2023
        • 40

        #168
        Re: Konica c224 e can't access service mode

        Help please mykonica c658 has the same problem any help?

        Serial: A79j014000171
        mac: 00:20:6b:b9:0d:ba
        ce password reset: MJMNW-FTM8H-EKKDM-N6X37-YFHR4-9G8YD-EMZRG-8YDTJ

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 595

          #169
          Re: Konica c224 e can't access service mode

          Originally posted by JC Andres
          Help please mykonica c658 has the same problem any help?
          Reset code for your machine:
          MFP Serial Number A79J014000171
          Reset Code RLB7X-5BBCS-KGN9A-HYHP9-GQNBP-GG8YD-EMZRG-8YTBP

          --
          Regards

          Comment

          • JC Andres
            Technician
            • Dec 2023
            • 40

            #170
            Re: Konica c224 e can't access service mode

            thank you my friend from mexico !!! happy holidays brother!

            Comment

            • B0265
              Senior Tech

              500+ Posts
              • Jan 2007
              • 718

              #171
              Re: Konica c224 e can't access service mode

              Hey Jotunn,

              I'd be grateful if you can help me.

              Printer serial no:
              ACVD321000796


              MAC Address:
              00:20:6B:FC:FD:56


              Request code:
              M3LMS-KXT26-AMHRB-RFRBU-E6U6L-9G8YD-EMZRG-8YDPT

              Comment

              • jotunn
                Senior Tech

                500+ Posts
                • Jan 2010
                • 595

                #172
                Re: Konica c224 e can't access service mode

                Originally posted by B0265
                I'd be grateful if you can help me.
                Unfortunately, something's wrong with your data, check once again for typos.

                Failed to verify the CE Password Reset Request Code.
                The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

                Comment

                • B0265
                  Senior Tech

                  500+ Posts
                  • Jan 2007
                  • 718

                  #173
                  Re: Konica c224 e can't access service mode

                  Originally posted by jotunn
                  Unfortunately, something's wrong with your data, check once again for typos.

                  Failed to verify the CE Password Reset Request Code.
                  The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.
                  We might have misread the code, can you please try this:
                  M3LMS-KXT26-AMHRB-RFRBV-E6V6L-9G8YD-EMZRG-8YDPT

                  Comment

                  • jotunn
                    Senior Tech

                    500+ Posts
                    • Jan 2010
                    • 595

                    #174
                    Re: Konica c224 e can't access service mode

                    Still the same result

                    Comment

                    • B0265
                      Senior Tech

                      500+ Posts
                      • Jan 2007
                      • 718

                      #175
                      Re: Konica c224 e can't access service mode

                      Originally posted by jotunn
                      Still the same result
                      Ok, we must have something wrong. Thanks for your help.

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5745

                        #176
                        Re: Konica c224 e can't access service mode

                        i thought you can print the request code page?
                        post a pic of the screen for jotunn.
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • mitchl
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Apr 2007
                          • 501

                          #177
                          Re: Konica c224 e can't access service mode

                          Originally posted by Synthohol
                          i thought you can print the request code page?
                          post a pic of the screen for jotunn.
                          Hey bro, Merry Christmas, how are things? All 4 series machines should be crushed and replaced immediately, thankful we only have a handful left.

                          Comment

                          • jotunn
                            Senior Tech

                            500+ Posts
                            • Jan 2010
                            • 595

                            #178
                            Re: Konica c224 e can't access service mode

                            I don't think, that this page is "printable" - KM always asked about photo (not scan) as a proof.

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5745

                              #179
                              Re: Konica c224 e can't access service mode

                              Originally posted by mitchl
                              Hey bro, Merry Christmas, how are things? All 4 series machines should be crushed and replaced immediately, thankful we only have a handful left.



                              hey bud, what's cookin?
                              just trying to survive while disability decides if i am broken enough to pay.
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

                              • Synthohol
                                Certified Konica Expert

                                Site Contributor
                                5,000+ Posts
                                • Mar 2016
                                • 5745

                                #180
                                Re: Konica c224 e can't access service mode

                                It's about damn time someone threw Jotunn that reputation point, that should be the fee for resetting codes for all that ask IMHO, doesnt cost a thing and at least shows how much his help is appreciated.
                                click that star and you can thank him there
                                Attached Files
                                We know a thing or two because we've seen a thing or two.
                                The medication helps though...

                                Comment

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