Konica c224 e can't access service mode

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  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 595

    #106
    Re: Konica c224 e can't access service mode

    Your code:
    MFP Serial Number A7AH027008833
    Reset Code BEATE-ZTKYJ-ZMZPH-NVAGT-CUTQX-2G8YD-EMZQH-AZDLT

    --
    Regards

    Comment

    • cla65
      Technician
      • Jul 2023
      • 17

      #107
      Re: Konica c224 e can't access service mode

      thanks, I entered the code but it doesn't work,
      I attach photos with new code, if you can help me.
      thank you very much
      Attached Files

      Comment

      • jotunn
        Senior Tech

        500+ Posts
        • Jan 2010
        • 595

        #108
        Re: Konica c224 e can't access service mode

        New code:
        MFP Serial Number A7AH027008833
        Reset Code NBMYF-E8TJP-QA6RF-MS8NL-KVGT6-9G8YD-EMZQH-AZDL3

        Comment

        • cla65
          Technician
          • Jul 2023
          • 17

          #109
          Re: Konica c224 e can't access service mode

          hallo, always appears unable to confirm setting,I still thank you for your availability and kindness.

          Comment

          • jotunn
            Senior Tech

            500+ Posts
            • Jan 2010
            • 595

            #110
            Re: Konica c224 e can't access service mode

            So it seems, that something's wrong with the machine, maybe eMMC problem.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7927

              #111
              Re: Konica c224 e can't access service mode

              Originally posted by jotunn
              So it seems, that something's wrong with the machine, maybe eMMC problem.
              Ssd board in case of 4/4e series eMMC is for 8 series.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • jotunn
                Senior Tech

                500+ Posts
                • Jan 2010
                • 595

                #112
                Re: Konica c224 e can't access service mode

                A7AH... - we've got Bizhub 287 here, so eMMC.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7927

                  #113
                  Re: Konica c224 e can't access service mode

                  Originally posted by jotunn
                  A7AH... - we've got Bizhub 287 here, so eMMC.
                  Sorry I was reading about C224e not what last one apparently.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • cla65
                    Technician
                    • Jul 2023
                    • 17

                    #114
                    Re: Konica c224 e can't access service mode

                    thanks again, I will check

                    Comment

                    • CARLOSEH
                      Junior Member
                      • Sep 2023
                      • 2

                      #115
                      Re: Konica c224 e can't access service mode

                      Comment

                      • jotunn
                        Senior Tech

                        500+ Posts
                        • Jan 2010
                        • 595

                        #116
                        Re: Konica c224 e can't access service mode

                        Unfortunately, your code is too old.

                        The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2023/09/05)

                        Comment

                        • Elinto
                          Technician
                          • May 2012
                          • 11

                          #117
                          Re: Konica c224 e can't access service mode

                          [ATTACH=CONFIG]59634[/ATTACH]
                          Originally posted by jotunn
                          make clear and readable photo of password reset code screen (with serial number and mac address). Maybe i can help, if the machine have proper date/time set.
                          this konica minolta c454e

                          Comment

                          • jotunn
                            Senior Tech

                            500+ Posts
                            • Jan 2010
                            • 595

                            #118
                            Re: Konica c224 e can't access service mode

                            Well, it's hard to call it readable, no matter how hard I try
                            Please use website Postimages — free image hosting / image upload for image sharing.

                            Comment

                            • CARLOSEH
                              Junior Member
                              • Sep 2023
                              • 2

                              #119
                              Re: Konica c224 e can't access service mode

                              ANTE TODO SALUDOS Y AGRADECIDO POR EL APORTE

                              A61F012001861
                              00:20: 6B: 92: DC: A1
                              P5S7C-V3D8S-6FXXK-3B2BJ-KF4L3-9G8YD-EMZQH-EYDLP

                              Comment

                              • foktser
                                Junior Member
                                • Sep 2023
                                • 1

                                #120
                                Re: Konica c224 e can't access service mode

                                Dear Jotunn
                                Please can you help me with the reset code for a bizhub C227, I don' t remember the password to access the service mode.
                                MFP SERIAL NUMBER: A798021113886
                                MAC: 00:20:6B:AE:F4:84
                                REQUEST CODE: TRFZG-CX8GA-FP5DV-PEC5R-DSTCW-9G8YD-EMZQH-EYTJZ

                                Thank you so much

                                Comment

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