Konica c224 e can't access service mode

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  • doinbox
    Service Manager

    50+ Posts
    • Jan 2013
    • 75

    #241
    Re: Konica c224 e can't access service mode

    Hi, I've been advised to leave a comment in here with help resetting CE password on C224e

    Serial Number - A5C4021186145
    MAC Address - 00:20:6B:A9:A7;D1
    CE Password Reset Request code - 6N67D-BCUQE-M7J8Z-RRA4J-69NG2-GG8YD-ENBQG-MZDPF

    Many thanks for any help with this.

    Had to put a ; before the D in Mac address because if I put : before the D it puts an emote
    Last edited by doinbox; 03-27-2024, 04:07 PM. Reason: Put C224w instead of C224e, Mac Address mistake corrected

    Comment

    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1469

      #242
      Re: Konica c224 e can't access service mode

      Originally posted by doinbox
      Hi, I've been advised to leave a comment in here with help resetting CE password on C224e

      Serial Number - A5C4021186145
      MAC Address - 00:20:6B:A9:A7;D1
      CE Password Reset Request code - 6N67D-BCUQE-M7J8Z-RRA4J-69NG2-GG8YD-ENBQG-MZDPF

      Many thanks for any help with this.

      Had to put a ; before the D in Mac address because if I put : before the D it puts an emote
      These should get you in:
      MFP Serial Number A5C4021186145
      Reset Code BN8YJ-EECMM-EDU5D-JFL4J-ACGEE-KG8YD-ENBQG-MZDRP
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

      Comment

      • doinbox
        Service Manager

        50+ Posts
        • Jan 2013
        • 75

        #243
        Re: Konica c224 e can't access service mode

        Originally posted by femaster
        These should get you in:
        MFP Serial Number A5C4021186145
        Reset Code BN8YJ-EECMM-EDU5D-JFL4J-ACGEE-KG8YD-ENBQG-MZDRP
        You're a legend mate. Thankyou so much. Will be going down tomorrow so will post to let you know it worked. Cheers.

        Comment

        • wjurls
          Trusted Tech

          Site Contributor
          250+ Posts
          • Feb 2017
          • 492

          #244
          Re: Konica c224 e can't access service mode

          Does this method work on Production Machines? Particularly a C14000? I can't seem get the reset screen on production machines using the Stop ->Clear method from the input password screen. Mind you I am trying this on a Pro 1100 because the C14000 is 230 miles away from me.

          Thanks in advance.

          Lee

          Comment

          • jotunn
            Senior Tech

            500+ Posts
            • Jan 2010
            • 595

            #245
            Re: Konica c224 e can't access service mode

            No, it doesn't work, as I said here -> CE Password Recovery

            As far, as I know, the only official way for production machines is NVRAM replacement.
            So I can't help you in this case.

            Comment

            • wjurls
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2017
              • 492

              #246
              Re: Konica c224 e can't access service mode

              Originally posted by jotunn
              No, it doesn't work, as I said here -> CE Password Recovery

              As far, as I know, the only official way for production machines is NVRAM replacement.
              So I can't help you in this case.
              That's what I was afraid of. Thanks for your time anyway.

              Comment

              • Guest

                #247
                Re: Konica c224 e can't access service mode

                need help resetting my bizhub c 6000 ce password
                serial no is A1DV021002489
                Thank you in advance

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5745

                  #248
                  Re: Konica c224 e can't access service mode

                  Originally posted by jotunn
                  No, it doesn't work, as I said here -> CE Password Recovery

                  As far, as I know, the only official way for production machines is NVRAM replacement.
                  So I can't help you in this case.
                  ^^^^in case you missed it^^^^
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • doinbox
                    Service Manager

                    50+ Posts
                    • Jan 2013
                    • 75

                    #249
                    Re: Konica c224 e can't access service mode

                    Originally posted by femaster
                    These should get you in:
                    MFP Serial Number A5C4021186145
                    Reset Code BN8YJ-EECMM-EDU5D-JFL4J-ACGEE-KG8YD-ENBQG-MZDRP
                    Just wanted to say thanks again for this. Customer up and running again. Have a great Easter.

                    Comment

                    • Adruk21
                      Junior Member
                      • Apr 2024
                      • 6

                      #250
                      Re: Konica c224 e can't access service mode

                      Hello.
                      You could please help us with locked c258 machine, we would be grateful?

                      Serial Number A7R0027004681
                      Reset Requet Code HRFSW-2ESUH-EBF2L-LBGH2-L87QA-CG8YD-ENBQG-MZDT7
                      Thanks

                      Comment

                      • Dougtech
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Apr 2011
                        • 113

                        #251
                        Re: Konica c224 e can't access service mode

                        Hi,

                        Just wanted to see if you would help me with 2 Bizhub C368 I received recently. Tried all usual CE passwords but they don't work.
                        If you can
                        C368 #1
                        serial # A7PU012000675
                        MAC 00:20:6B:A1:91:60
                        Reset request code P787J-TNPKK-XFD6A-FB7F3-32UFJ-WG8YD-ENBOG-MZDTT

                        c368 #2
                        serial # A7PU012000656
                        MAC 00:20:6B:A1:91:1C
                        Reset request code 97U8G-YGT25-2M7X3-ZEUCD-X7548-GG8YD-ENBQG-MZDTP

                        Any help greatly appreciated

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 595

                          #252
                          Re: Konica c224 e can't access service mode

                          Originally posted by Dougtech
                          Hi,

                          Just wanted to see if you would help me with 2 Bizhub C368 I received recently. Tried all usual CE passwords but they don't work.
                          If you can
                          C368 #1
                          serial # A7PU012000675


                          c368 #2
                          serial # A7PU012000656


                          Any help greatly appreciated
                          Unfortunately, both codes are expired - probably few hours earlier it would work.
                          Please prepare new codes.

                          The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2024/03/29)

                          --
                          Regards

                          Comment

                          • Adruk21
                            Junior Member
                            • Apr 2024
                            • 6

                            #253
                            Re: Konica c224 e can't access service mode

                            Originally posted by Adruk21
                            Hello.
                            You could please help us with locked c258 machine, we would be grateful?

                            Serial Number A7R0027004681
                            Reset Requet Code HRFSW-2ESUH-EBF2L-LBGH2-L87QA-CG8YD-ENBQG-MZDT7
                            Thanks
                            can you help me with my problem? Regards.

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 595

                              #254
                              Re: Konica c224 e can't access service mode

                              Originally posted by Adruk21
                              can you help me with my problem? Regards.

                              I need a complete set of data that the machine displayed - serial number, MAC address and request code.

                              Comment

                              • Adruk21
                                Junior Member
                                • Apr 2024
                                • 6

                                #255
                                Re: Konica c224 e can't access service mode

                                Originally posted by jotunn
                                I need a complete set of data that the machine displayed - serial number, MAC address and request code.
                                MFP Serial Number A7R0027004681
                                Mac-adresse 00:20:6B:B6:44:B8
                                Reset Requet Code HRFSW-2ESUH-EBF2L-LBGH2-L87QA-CG8YD-ENBQG-MZDT7

                                Comment

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