Konica c224 e can't access service mode
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Re: Konica c224 e can't access service mode
If I had to bet, one (or both) of those "V"s are a "U". It's a pain to tell the difference on these machines as they look way too similar on the screen. In my opinion only one of those letters should have been used in the codes on these copiers.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: Konica c224 e can't access service mode
Hi Apologies I see this is an old issue but having a similar problem so didn't want to clutter up the forum with a new thread..
As title states can't access service mode.
Printer is a bizhubb c224e
have used the standard menu/counter/display keypad/stop 00/stop 01 or should I say have tried to...
I get as far as display keypad - press stop and just get a double [error?] beep .. I can access main admin panel via net connection but cannot find service mode in there?
I have to replace transfer roller and fuser unit so need to reset those settings and believe it can only be done in service mode?
Any help would be gratefully appreaciated
thanks in advance
Admin* Apologies if in wrong area.Comment
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Re: Konica c224 e can't access service mode
Hi Apologies I see this is an old issue but having a similar problem so didn't want to clutter up the forum with a new thread..
As title states can't access service mode.
Printer is a bizhubb c224e
have used the standard menu/counter/display keypad/stop 00/stop 01 or should I say have tried to...
I get as far as display keypad - press stop and just get a double [error?] beep .. I can access main admin panel via net connection but cannot find service mode in there?
I have to replace transfer roller and fuser unit so need to reset those settings and believe it can only be done in service mode?
Any help would be gratefully appreaciated
thanks in advance
Admin* Apologies if in wrong area.
Make video clip of what you're doing and maybe we can help.
But if CE password is lost/changed you are stuck to either reset tool or contact KM for reset code.
You can change them without resetting counters...A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Konica c224 e can't access service mode
As tsb posted it's not necessary to reset counters when replacing consumables but I suspect your consumable messages aren't turned off and you have message to replace on display?
Have you read through this thread and tried any of the suggestions?Comment
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Re: Konica c224 e can't access service mode
from what I can atain i should simply be able to press 'Stop' 00 then Stop 01 and it enters service mode. Or does this require to be enabled in some way first?
Edit: I'm following this method here
Enter Service Mode (Tech rep) Konica Minolta Bizhub C554e/C454e/C654e/C364e/C284e/C224e - YouTubeLast edited by computek; 03-04-2023, 02:53 PM.Comment
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Re: Konica c224 e can't access service mode
hi. this is a good method. u can do it faster if you like. u cam have to input a password to enter to service mode. on video they don't have pass on service mode. password can be 9272927292729272 4x9272
admin pass is not correct to enter the service.Comment
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Re: Konica c224 e can't access service mode
As Synthohol has stated, ignore the beep and continue pressing the buttons.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: Konica c224 e can't access service mode
[QUOTE=jotunn;2046274]To be more accurate, procedure looks like:
Reference
To perform the CE Password Reset:
1. Press Menu
2. Touch [Counter].
3. Touch the following keys in this order
Stop -> 0 -> 0 -> Stop -> 0 -> 1
4. On your input password screen, touch the following keys in this order
Stop -> Clear
> I'm genuinely curious what your idea of helping is
I'm gonna use tools intended for this taskWhy use screwdriver as a hammer?
2022-01-05 07.10.15 lms.konicaminolta.com 195c097e2357.jpg
Dear Jotunn
I have 2 machines that have lost their passwords and are not getting proper support from Konica. Can you please help me restore. I send information :
S/N : AA6V041001894
MAC : 00:20:6B:F1:0B:AE
Request code: 7GGFH-PME3Y-M5549-XJ624-6PG3C-GG8YD-EMZQG-MYDFB
thank you
Last edited by Mr Bo; 03-05-2023, 11:30 AM.Comment
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Re: Konica c224 e can't access service mode
I have 2 machines that have lost their passwords and are not getting proper support from Konica. Can you please help me restore. I send information of a machine:
S/N : AA6V041001894
MAC : 00:20:6B:F1:0B:AE
Request code: 7GGFH-PME3Y-M5549-XJ624-6PG3C-GG8YD-EMZQG-MYDFB
thank you
AA6V041001894
HADCT-VZA4G-LNQ3F-SVYWT-GYBQ7-WG8YD-EMZQG-MYDLN
2023-03-05 11.16.49 lms.konicaminolta.com 6aa240ad417d.png👍 2Comment
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Re: Konica c224 e can't access service mode
Tomorrow I will enter the information into the machine, I will reply back...
Could you please help me with the other device:
S/N : AA6V041002651
MAC: 00:20:6B:F1:3B:04
Request code: ZP5CW-L3ZM7-43VM4-DGG6C-X3ZFD-6G8YD-EMZQG-8ZDPV
Thank you so much!Comment
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Re: Konica c224 e can't access service mode
Thank you for always supporting
Tomorrow I will enter the information into the machine, I will reply back...
Could you please help me with the other device:
S/N : AA6V041002651
MAC: 00:20:6B:F1:3B:04
Request code: ZP5CW-L3ZM7-43VM4-DGG6C-X3ZFD-6G8YD-EMZQG-8ZDPV
Thank you so much!
AA6V041002651
EPMNQ-6QL5D-W9HF2-VZXUB-4EPTQ-6G8YD-EMZQG-MYDLF
2023-03-05 11.53.58 lms.konicaminolta.com c1ebe167e43c.pngComment
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