Konica c224 e can't access service mode

[DOE]

Re: Konica c224 e can't access service mode

Make clear and readable photo of password reset code screen (with serial number and MAC address). Maybe I can help, if the machine have proper date/time set.

The Mac address is 00:20:6B:97:C4:57.
Printer serial # A5C4011111753
Reset code. F6X85-473VW:HCYMV:VGLSH:M773H:2G8YD:EMRQG:EYDNF
When I enter code and hit end it says unable to confirm settings.

[jotunn]

Re: Konica c224 e can't access service mode

Everything seems to be ok.

Reset code for your machine below.

The Reset Code process is complete.
MFP Serial Number	A5C4011111753
Reset Code	S87AX-HW2QV-D92QS-A66X2-JQAGW-GG8YD-EMRQG-EYDPX

Now, go again to your Input password screen, touch [Stop]->[C] and there should be a button [Reset Code Input] on your CE Password Reset screen.

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[DOE]

Re: Konica c224 e can't access service mode

Everything seems to be ok.

Reset code for your machine below.

The Reset Code process is complete.
MFP Serial Number	A5C4011111753
Reset Code	S87AX-HW2QV-D92QS-A66X2-JQAGW-GG8YD-EMRQG-EYDPX

Now, go again to your Input password screen, touch [Stop]->[C] and there should be a button [Reset Code Input] on your CE Password Reset screen.

[ATTACH=CONFIG]51345[/ATTACH]

[ATTACH=CONFIG]51346[/ATTACH]

You are amazing and we cannot thank you enough. The code worked and I was able to get into the service mode. Don't know how you came up with that code but you must be the only one that knows how to do that. Thank you very much.

[tulintron]

Re: Konica c224 e can't access service mode

You are amazing and we cannot thank you enough. The code worked and I was able to get into the service mode. Don't know how you came up with that code but you must be the only one that knows how to do that. Thank you very much.

Jotunn is a great man. Few here would do that for you. Thank as much as you can.

[ltdiniz]

Re: Konica c224 e can't access service mode

Jotunn!!!
Congratulations for helping the friend there in the group and having saved his machine.
LMS access as admin and for few! Success always in your life.

[Residenttom]

Re: Konica c224 e can't access service mode

Hey, I have after format my HDD the C-D010 error and don't know the CE Admin password. Can you help me to reset it, so i can fix my errorcode?

Serial: A5C0021044338
MAC: 00:20:6B:AA:77:F3
CE Passwort Request: J5382-JHQ42-LBFRX-AKJR9-55HKD-2G8YD-EMRQG-4YTD5

[zoool]

Re: Konica c224 e can't access service mode

how You format HDD if you don't know your CE password? buy new hdd then use initialization tool. after make a procedure from service manual and ce pass will be reset to default.
if you are not a tech then dont do it yourself

[Randy2000]

[Elinto]

Re: Konica c224 e can't access service mode

Jotunn!!!
Congratulations for helping the friend there in the group and having saved his machine.
LMS access as admin and for few! Success always in your life.

i have same problembut code don`t work for machine it c454e

[tsbservice]

Re: Konica c224 e can't access service mode

i have same problembut code don`t work for machine it c454e

This code is unique for the machine. Won't work for another.

[rrrohan]

Re: Konica c224 e can't access service mode

how You format HDD if you don't know your CE password? buy new hdd then use initialization tool. after make a procedure from service manual and ce pass will be reset to default.
if you are not a tech then dont do it yourself

format can be done in admin mode

[Elinto]

Re: Konica c224 e can't access service mode

This code is unique for the machine. Won't work for another.

printer serial number: A5C0012000706
MAC ADDRESS:00:20:6B:9F:3B:12

CE PASSWORD RESET REQUEST CODE : 9K5SF-XPT7N-MRB3C-YNKGB-84MAW-GG8YD-EMRQH-AYTB5

[terrance@technetez.com]

Re: Konica c224 e can't access service mode

You can reset the Service Mode Password and Admin Panel Password to default using a special "firmware" called A145FW.TAR
I am not sure if i am allowed to post the file here so i can offer you to send me a email and i'll reply with the file and detailed instructions.
Or someone experienced on this forum tells me i can post this public.

I just saw your thread I wanted to see if you can send me that file A145FW.tar so I can reset my password on my copier

[terrance@technetez.com]

Re: Konica c224 e can't access service mode

To be more accurate, procedure looks like:

Reference
To perform the CE Password Reset:
1. Press Menu
2. Touch [Counter].
3. Touch the following keys in this order
Stop -> 0 -> 0 -> Stop -> 0 -> 1
4. On your input password screen, touch the following keys in this order
Stop -> Clear


> I'm genuinely curious what your idea of helping is

I'm gonna use tools intended for this task Why use screwdriver as a hammer?

[ATTACH=CONFIG]51303[/ATTACH]

> I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

Yeah, that's right, however I heard that someone broke the encryption 2 or 3 years ago. For me it wasn't worth time and effort, the easier way was "to get where I shouldn't".

Hello I called Konica and they wouldn't give me the reset code they want to send a tech out could you help me with the reset i followed your steps and I got unable to confirm.

Here is the exact readout
serial # A5C4011008084
mac address 00:20:6b:8b:92:89
code k2v8z-nq7q9-raalp-ebn6b-byr6v-9g8yd-emrqh-ezdbf
Thank you

[rrrohan]

Re: Konica c224 e can't access service mode

[in the past you could glitch past password.

I removed a fax kit then remembered i hadnt disabled in first so went to do that.

Just as i was about to enter code the error for fax kit popped up. I just pressed the menu button and i was just magically was in no password.

Ive also done it by unplugging the sensor wire for fuser unit. You will still not know password but you can just turn off CE authentication