Konica c224 e can't access service mode

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  • almir03
    Junior Member
    • Jan 2017
    • 2

    #766

    Hello everyone,
    I have a problem with a Konica Minolta bizhub 227 device. The user imported a used device from abroad, and my company needs to maintain it. After trying to enter the service mode, I realized that the CE password had been changed. Can someone help me with this?
    Thanks

    A7AK021001047
    00:20:6B:9C:C3:AC
    KJYCM-XVZ2E-23MKC-UMHXE-RVEY7-GG8YD-ENJQH-EYDHF

    Comment

    • jotunn
      Senior Tech

      500+ Posts
      • Jan 2010
      • 640

      #767
      Originally posted by almir03
      Hello everyone,
      I have a problem with a Konica Minolta bizhub 227 device. The user imported a used device from abroad, and my company needs to maintain it. After trying to enter the service mode, I realized that the CE password had been changed. Can someone help me with this?
      Thanks

      Sure thing, but for users who do not actively support the forum, the service is available only upon payment.




      --
      Regards

      Comment

      • MADSYS
        Technician
        • Sep 2009
        • 11

        #768
        Hello jottun,
        Could you please send us the reset code for a bh C658?
        The payment was done : reference from ygo...@....copier.com

        Thank you !
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        This gallery has 1 photos.

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 640

          #769
          Originally posted by MADSYS
          Hello jottun,
          Could you please send us the reset code for a bh C658?
          The payment was done : reference from ygo...@....copier.com

          Thank you !
          Got your payment, thank you.
          Reset code for your machine:

          MFP Serial Number A79J021000798
          Reset Code 23PMR-JG2K2-6RYC5-5JGVP-HEZCZ-SG8YD-ENJQH-EYDJ3

          --
          Regards

          Comment

          • jotunn
            Senior Tech

            500+ Posts
            • Jan 2010
            • 640

            #770
            Originally posted by almir03
            Hello everyone,
            I have a problem with a Konica Minolta bizhub 227 device. The user imported a used device from abroad, and my company needs to maintain it. After trying to enter the service mode, I realized that the CE password had been changed. Can someone help me with this?
            Thanks
            Replied via DM.

            Comment

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