C250i edge voids

[copyman]

Anyway to get the void areas on the edges less? The lead edge void is 1/4" and cutting off customers invoices. Customer is aware all copiers have a void area but this is really excessive, especially when compared to their old BizHub C368. I've tried ALL the adjustments under "machine" in service mode. "lead edge", "printer area", etc. Maxing them out only moved voids slightly. According to service manual lead edge void should be 4.2 mm. Messed with it for over an hour. Told customer to run paper landscape for now which is fine. Thanks in advance

[Synthohol]

in the print driver see if you can set the zoom to 98%. may be enough to see all the letters and escape the void.

[Slammers]

That is a weird one and looks like there may be an underlying issue somewhere else.
I have had to adjust those settings many times to get label templates to line up accross different media weights and the adjustments are usually spot on, if you max the values out it is very very apparent.
Have you tested output from all trays to rule out a feed/clutch issue? If it replicates accross all trays it could be a registration/transport issue.
Do you get the same void if you run CMY full bleed halftones, or is it only K that is affected as it could also be drum/PH issue.

[AlaskaCopyTech]

I'm sorry but "edge voids?" those are called margins. Tell the customer they are trying to print outside the margins and have them adjust their documents accordingly. I think you can also play with zoom or setting the margins inside the driver but the copier has margins. These things can't do edge to edge printing.

[Synthohol]

Lead edge erase
Setting item Setting value Default setting
First Side/Second Side (*1) 4 mm ○
5 mm
7 mm
Thin Paper Front/Thin Paper Back 4.0 mm to 10.0 mm (Step: 1.0 mm) 5.0 mm
*1: When “4 mm” is selected, 4.2 mm is the actual amount to be erased in print based on the control system of the machine.

if more than 4mm then adjust the lead edge start position or change the zoom.

[copyman]

I'm sorry but "edge voids?" those are called margins. Tell the customer they are trying to print outside the margins and have them adjust their documents accordingly. I think you can also play with zoom or setting the margins inside the driver but the copier has margins. These things can't do edge to edge printing.

We have called them "void areas" for 45 years. The customer isn't printing outside the "margins", there is issue with copier. Thanks anyway.

[copyman]

I made test prints on C360i in shop and lead edge void is at factory specs of 4mm. I took pics of all settings and will check vs problem machine.

[copyman]

Originally posted by AlaskaCopyTech
I'm sorry but "edge voids?" those are called margins. Tell the customer they are trying to print outside the margins and have them adjust their documents accordingly. I think you can also play with zoom or setting the margins inside the driver but the copier has margins. These things can't do edge to edge printing.

I was curious about "lead edge voids". Was thinking maybe it was old school terminology but after a quick Google search I see that same terminology "Lead edge void" is still being used today by at least Kyocera & Sharp.

Here are a few posts that mention lead edge voids:

https://www.copytechnet.com/forum/te...27-5053ci-adj-lead-edge-void
MX-M1056 MX-M1206 - Machine Adjustment Guide MX-7090N MX-8090N Admin Machine Adjustment Guide


Sharp MX-7090N MX-8090N Admin Machine Adjustment Guide
Print Lead Edge VoidAmount adjustment: [40] to [99]. Print Rear Edge Void Amount adjustment: [30] to [99]. Front/Rear Void Amount adjustment: [20] to [99].

Perhaps the Eskimos in Alaska speak a different language but get your facts straight if you are going to reply to a post by first questioning someones terminology !!!!

[ThisPete]

It's 'void edge/area' for everyone I've met in this industry.. 'margin' would refer to the document properties...

[blackcat4866]

Copiers have lead and trail edge voids for a reason. If there were no voids, and especially with images of heavy fill, the prints will wrap onto the fuser roller or just jam in the fuser. The heavier the fill, the larger the voids I set. On monochome machines I set a minimum of 5mm lead and trail void. If they do heavy fill, closer to 6mm or 7mm. On color machines I set a minimum 6mm of lead and trail void, and as much as 9mm mm for heavy fill users.

Any image that falls in that void area will be gone, or you can reduce the image slightly to fall within the voids. That 75% black fill image that you posted would have jammed on the first page without voids. You can recommend that your customer not print stuff into the void area. They're not always receptive to that suggestion, but you can ask.

[copyman]

Copiers have lead and trail edge voids for a reason. If there were no voids, and especially with images of heavy fill, the prints will wrap onto the fuser roller or just jam in the fuser. The heavier the fill, the larger the voids I set. On monochome machines I set a minimum of 5mm lead and trail void. If they do heavy fill, closer to 6mm or 7mm. On color machines I set a minimum 6mm of lead and trail void, and as much as 9mm mm for heavy fill users.

Any image that falls in that void area will be gone, or you can reduce the image slightly to fall within the voids. That 75% black fill image that you posted would have jammed on the first page without voids. You can recommend that your customer not print stuff into the void area. They're not always receptive to that suggestion, but you can ask.

Good stuff cat. Yeah I remember "void areas" was one of the things from first copier school that stuck with me all these years. Over the years I've tried telling customers they can't print edge to edge because of fuser wraps & some times drum separation. For the difficult customers who just don't understand I print a sky shot and show them the "voids". Also have to tell them some other manufacturers "void areas" are even larger. That usually shuts them up....