Biz hub c425

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  • CopierChick
    Technician

    Site Contributor
    50+ Posts
    • Aug 2012
    • 85

    #1

    Biz hub c425

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: Biz hub c425

    I did a quick Google search, and according to Google there is no model bizhub C425. Could it be a bizhub C452?

    That type of issue can occur if:
    *the black laser slit glass is dirty
    *the black laser optics are dirty
    *poor black developing
    *contaminated black primary charge

    I could be more specific if I had a valid model number to work with. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459

      #3
      Re: Biz hub c425

      Do a set of halftones at value of 125. Test do an internal test print. Like BC is asking. Whos saying was "have to pull teeth again"?
      Whatever

      Comment

      • Ziggy
        Senior Tech

        Site Contributor
        VIP Subscriber
        500+ Posts
        • Feb 2018
        • 679

        #4
        Re: Biz hub c425

        which orientation is paper feeding? long or short edge feed ?

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5735

          #5
          Re: Biz hub c425

          Clean the laser off with the wand.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4521

            #6
            Re: Biz hub c425

            Even though you mainly deal with Canon the least you could do it provide an accurate model #. Sorry I refuse to even try and help without some very basic information. Model #, Page count, Direction of paper, What you have done so far.....Not going to waste time anymore "interviewing" people who come here asking for help! It's bad enough I have to pull information from my customers all day not going to do it here.

            Comment

            • techsxge
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2022
              • 660

              #7
              Re: Biz hub c425

              Originally posted by copyman
              Even though you mainly deal with Canon the least you could do it provide an accurate model #. Sorry I refuse to even try and help without some very basic information. Model #, Page count, Direction of paper, What you have done so far.....Not going to waste time anymore "interviewing" people who come here asking for help! It's bad enough I have to pull information from my customers all day not going to do it here.
              I feel you brother...

              Comment

              • CopierChick
                Technician

                Site Contributor
                50+ Posts
                • Aug 2012
                • 85

                #8
                Re: Biz hub c452

                my apologies for making a flipping typo! Didn’t realize that could be so triggering for some people. Clearly it was a typo and it’s a C452.

                maybe next time you could get off that high horse of yours and just ask or feel free to keep scrolling ��


                Originally posted by copyman
                Even though you mainly deal with Canon the least you could do it provide an accurate model #. Sorry I refuse to even try and help without some very basic information. Model #, Page count, Direction of paper, What you have done so far.....Not going to waste time anymore "interviewing" people who come here asking for help! It's bad enough I have to pull information from my customers all day not going to do it here.

                Comment

                • CopierChick
                  Technician

                  Site Contributor
                  50+ Posts
                  • Aug 2012
                  • 85

                  #9
                  Originally posted by Markks
                  which orientation is paper feeding? long or short edge feed ?

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4521

                    #10
                    Re: Biz hub c452

                    A typo? The wrong model # is more than a typo. How about page count, direction of paper, what you have done so far, etc, etc?

                    Get off that low horse and provide correct information! It will help to get FREE accurate tech support on this forum instead of the same old guessing game!

                    Best of luck....

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7910

                      #11
                      Re: Biz hub c452

                      Originally posted by copyman
                      A typo? The wrong model # is more than a typo. How about page count, direction of paper, what you have done so far, etc, etc?

                      Get off that low horse and provide correct information! It will help to get FREE accurate tech support on this forum instead of the same old guessing game!

                      Best of luck....
                      I agree... it just doesn't feels right elite techs playing guess game based on few pictures sent from enduser.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • JasonSBE
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Apr 2014
                        • 182

                        #12
                        Re: Biz hub c425

                        It's been a minute since I worked on a C452 so I may be getting it mixed up with the C451's but I do recall that sometimes the black developer can start to fail. This is usually indicated by a pooling of developer at the rear of the developing unit. I believe at one time there was a kit of seals you could order to fix the issue, but at this point I doubt they're available. I'd pull out the developer and see if that's what you're dealing with here. The images look like excess developer is spilling onto the print head. Not sure if that's the answer but hopefully it points you in the right direction.

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1458

                          #13
                          Re: Biz hub c425

                          Originally posted by JasonSBE
                          It's been a minute since I worked on a C452 so I may be getting it mixed up with the C451's but I do recall that sometimes the black developer can start to fail. This is usually indicated by a pooling of developer at the rear of the developing unit.
                          The was a big problem with the C451 (C550 and C650 also) that you are thinking of. Not that it never happened on the C452 model line, as I have had some there as well, but it was a lot less likely to happen. Still, definitely a good idea to check anyway with the age of the machine.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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