Re: Follow up to C454e not recognizing FS534
I think you are correct about weak battery on MFPB. Chances are next time machine is turned off you will lose all counters again.
Follow up to C454e not recognizing FS534
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Re: Follow up to C454e not recognizing FS534
in stop 0 clear there may be " restore engine data" ?Leave a comment:
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Re: Follow up to C454e not recognizing FS534
This all happen after replacing FS-534 board for finisher not recognized and updating firmware. As I mentioned in previous post the firmware was very old.
My guess is the battery is weak or dying and when I turned off machine to replace FN board weak battery started the internal error issue. Doubt it could be updating F/W even though it was a big jump in F/W version. Think F/W was at C6 version.
Will see how it goes next few days.Leave a comment:
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Re: Follow up to C454e not recognizing FS534
You'll have some real actionable intelligence once you know what the code is. =^..^=Leave a comment:
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Re: Follow up to C454e not recognizing FS534
Funny reboots might be connected to a bad SSD Board and perhaps a weak MFP board battery - eventually HDD can also be involvedLeave a comment:
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Re: Follow up to C454e not recognizing FS534
Thanks BC & TSB
I saw some past posts about the C255x code causing internal error messg. Checked state confirmation and all levels at 6-6.5%. Would levels be normal and still throw C255x code? There were no codes in history but will check MML when I go back Friday.
Consumable life showed K drum & developer at 0% so ordered them to have with me when I return.
What concerns me the most is sleep setting not staying off. This is first time ever seeing or hearing about this weird issue! Customer says when machine reboots after internal error messg the sleep mode turns back on in admin mode.Leave a comment:
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Re: Follow up to C454e not recognizing FS534
I saw some past posts about the C255x code causing internal error messg. Checked state confirmation and all levels at 6-6.5%. Would levels be normal and still throw C255x code? There were no codes in history but will check MML when I go back Friday.
Consumable life showed K drum & developer at 0% so ordered them to have with me when I return.
What concerns me the most is sleep setting not staying off. This is first time ever seeing or hearing about this weird issue! Customer says when machine reboots after internal error messg the sleep mode turns back on in admin mode.Leave a comment:
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Re: Follow up to C454e not recognizing FS534
I'm going to take a wild guess that it's something else. Based on experience I'm going to say ... oh, lets say C2557. =^..^=Leave a comment:
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Re: Follow up to C454e not recognizing FS534
But maybe is C255x code about white bushings...Leave a comment:
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Re: Follow up to C454e not recognizing FS534
Code should be in MML you can always save it on flash drive and send me S1 Excel sheet to search it for you.
Or view it by printing MML in list output.Leave a comment:
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Re: Follow up to C454e not recognizing FS534
just curious ... what error? It might be pertinent. =^..^=Leave a comment:
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Follow up to C454e not recognizing FS534
Ok so went back out and replaced the FN main board, added surge protector and machine & FN worked fine. It had very old firmware so of course I couldn't leave well enough alone and updated F/W to latest GDT-M1. Tested machine and left. Customer called an hour later and said it keeps rebooting with message "internal error has occurred". No code.
Wanted to add it was a used surge protector and machine keeps reverting back to sleep mode which I had customer turn off.
Any ideas appreciated?
Thanks in advanceLast edited by copyman; 01-18-2023, 11:18 PM.
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