Konica Minolta C284e will not read from front USB or add Movie Data

[Synthohol]

Re: Konica Minolta C284e will not read from front USB or add Movie Data

heres a list of approved drives.

[Steven S]

This may be your problem. I discovered that our Konica Minolta printer won't print from flash disks formatted with exFAT. They must be formatted with FAT32. exFAT is a more modern, improved version of the FAT family of multiplatform file transfer devices, such as flash disks or USB memory sticks. All FAT-formatted drives have inferior security and memory safety characteristics compared to modern file systems: NTFS for Windows PCs and APFS for Apple computers, but these file formats or systems are not multiplatform, so they are never used to format USB flash disks.

[Ziggy]

See attached bulletin on how to get USB sticks to work with KM devices. You don't format with windows you use HPUSBDISK.exe

[copier tech]

See attached bulletin on how to get USB sticks to work with KM devices. You don't format with windows you use HPUSBDISK.exe

I have seen this bulletin but EVERY time I update a KM I format the USB stick in Windows & have NEVER had an issue.

[Ziggy]

I have seen this bulletin but EVERY time I update a KM I format the USB stick in Windows & have NEVER had an issue.

It doesn't happen often but sometimes formatting with Windows does make the USB stick not work on KM devices. If that happens following this bulletin will make the stick usable again. I speak from experiencing this.
Edit to add the windows formatting became a problem when W10 first came out. They may have made changes in W10 to address this but it's good to have other options just in case.