Bizhub 350 - Multiple issues

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  • GinaTallmanCPA
    Technician
    • Jan 2024
    • 18
    #46
    Originally posted by Synthohol
    should show on a network config page?
    Well it is currently in the back of someone's truck waiting to be recycled, so can't run one. The copier place will know.

      Comment

      • femaster
        Service Manager

        1,000+ Posts
        • May 2011
        • 1460
        #47
        Originally posted by GinaTallmanCPA
        Thanks! I wonder if it even has a hard drive...
        I would be very surprised if that machine has a hard drive installed. We had hundreds of those out in the field and almost none of them had it installed. If it is installed, they can remove it and odds are you would never even know it was missing.
        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
          👍 2

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5737
            #48
            Originally posted by femaster
            you would never even know it was missing.
            unless you try to fax 😉

            We know a thing or two because we've seen a thing or two.
            The medication helps though...
              😂 1

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7916
                #49
                Originally posted by Synthohol
                unless you try to fax 😉
                WTF...who the fax today 😃
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.
                  😂 1

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1460
                    #50
                    Originally posted by Synthohol
                    unless you try to fax 😉
                    We had a lot of those out in the field with faxes, and I don't recall any of them having a hard drive.

                    🤔 I just looked through the Configuration Guide for the 200/250/350 and in there it indicates the only thing required for faxing is a 32MB memory expansion, which the fax kit comes with. Looking at the HDD (40GB) option in the guide, it states that it is required for Scan-to-HDD, Image Setting functions, and to program up to 5 additional Copy Jobs. It also recommends the 32MB memory expansion be installed to optimize system performance. No mention of a requirement for faxing, so I don't think it was needed for the function.
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
                      👍 1

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5737
                        #51
                        its how i (mis)read the footnote, might have been the 3 series slower machines didnt have a hdd and it was needed for scanning and /or memory faxing because the 40ppm and faster had a hdd from factory.
                        i cant have lost all my marbles yet?
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...
                          👍 1

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1460
                            #52
                            Originally posted by Synthohol
                            its how i (mis)read the footnote, might have been the 3 series slower machines didnt have a hdd and it was needed for scanning and /or memory faxing because the 40ppm and faster had a hdd from factory.
                            i cant have lost all my marbles yet?
                            That's a very good possibility. I know the HDD was optional in the 22 and 28ppm models, standard in the 36 and 42ppm.
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
                              👍 1

                              Comment

                              • blackcat4866
                                Master Of The Obvious

                                Site Contributor
                                10,000+ Posts
                                • Jul 2007
                                • 22936
                                #53
                                Most of mine did not have hard drives. I would be very surprised if yours did. Good luck acquiring your baby. =^..^=
                                If you'd like a serious answer to your request:
                                1) demonstrate that you've read the manual
                                2) demonstrate that you made some attempt to fix it.
                                3) if you're going to ask about jams include the jam code.
                                4) if you're going to ask about an error code include the error code.
                                5) You are the person onsite. Only you can make observations.

                                blackcat: Master Of The Obvious =^..^=
                                  👍 1
                                  🥰 1

                                  Comment

                                  • GinaTallmanCPA
                                    Technician
                                    • Jan 2024
                                    • 18
                                    #54
                                    Originally posted by tsbservice

                                    WTF...who the fax today 😃
                                    The IRS does 😂 but we use e-fax for that
                                      😂 1

                                      Comment

                                      • copyman
                                        Owner / Technician

                                        Site Contributor
                                        2,500+ Posts
                                        • Sep 2005
                                        • 4534
                                        #55
                                        Originally posted by femaster

                                        We had a lot of those out in the field with faxes, and I don't recall any of them having a hard drive.

                                        🤔 I just looked through the Configuration Guide for the 200/250/350 and in there it indicates the only thing required for faxing is a 32MB memory expansion, which the fax kit comes with. Looking at the HDD (40GB) option in the guide, it states that it is required for Scan-to-HDD, Image Setting functions, and to program up to 5 additional Copy Jobs. It also recommends the 32MB memory expansion be installed to optimize system performance. No mention of a requirement for faxing, so I don't think it was needed for the function.
                                        Yes, I also remember most of those machines I worked on didn't have HDD. I installed many fax units in those models and only had to add additional memory stick to MFB board. Again the HDD was added mostly for scanning large jobs.
                                        Speaking of fax in that model, we had so many fax issues when VoIP came out.

                                        Wasn't a bad mono model for back then. Ran drum to drum with no calls in between.
                                          👍 3

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