Kyocera 7002i thick solid black line

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  • Necrocannibal
    Trusted Tech

    100+ Posts
    • May 2008
    • 212

    #16
    Re: Kyocera 7002i thick solid black line

    We put a new transfer belt in it today and will see what happens, I'll report back on if it fixed it or not.

    Sent from my SM-G955U using Tapatalk

    Comment

    • Brianneoe
      Trusted Tech

      250+ Posts
      • May 2015
      • 322

      #17
      Re: Kyocera 7002i thick solid black line

      Was told by my parts manager that the HV board was replaced. Found out by the last tech that this was not the case..replaced the board and so far so good.

      Comment

      • Necrocannibal
        Trusted Tech

        100+ Posts
        • May 2008
        • 212

        #18
        Re: Kyocera 7002i thick solid black line

        Originally posted by Brianneoe
        Was told by my parts manager that the HV board was replaced. Found out by the last tech that this was not the case..replaced the board and so far so good.

        Well we put in a new transfer belt assembly and it hasn't done it since until yesterday and now again today only this time is was worse with almost half of the screen black but little white lines in between the thick black ones. I am to the point now where the HV board is the last idea to do on this. Have you had anymore issues after you replaced yours?

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        • taskalfaman
          Trusted Tech

          100+ Posts
          • Nov 2009
          • 137

          #19
          Re: Kyocera 7002i thick solid black line

          Hi,
          just change transfer belt together with the drum.
          problem should be solved.
          we had 2 cases.

          Have Fun.

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Aug 2020
            • 16455

            #20
            Re: Kyocera 7002i thick solid black line

            Originally posted by Necrocannibal
            Well we put in a new transfer belt assembly and it hasn't done it since until yesterday and now again today only this time is was worse with almost half of the screen black but little white lines in between the thick black ones. I am to the point now where the HV board is the last idea to do on this. Have you had anymore issues after you replaced yours?
            Now that the problem is occurring more on a regular basis, I would suggest trying to isolate the problem by turning the power off during the print process and looking at the printed image on the drum. And then on the transfer belt. It may be tricky shutting the power off at the correct time. Probably gonna take a few tries. But at least you can use this method to isolate the problem.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • Brianneoe
              Trusted Tech

              250+ Posts
              • May 2015
              • 322

              #21
              Re: Kyocera 7002i thick solid black line

              Changing the power pack for the main charge has taken care of this issue for me. 3 weeks so far and counting.

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 725

                #22
                Re: Kyocera 7002i thick solid black line

                As i has written in post #15
                1 case would solved after exchange from complete conveying unit.
                Maybe a grounding problem from transfer belt/ separation needle.
                Belt gets in contact to drum, because of sometimes missing ground from belt, the transfer voltage/ or separation voltage will shorten the drum surface and we get thick black line.

                Comment

                • Brianneoe
                  Trusted Tech

                  250+ Posts
                  • May 2015
                  • 322

                  #23
                  Re: Kyocera 7002i thick solid black line

                  Originally posted by KYO_OEM
                  As i has written in post #15
                  1 case would solved after exchange from complete conveying unit.
                  Maybe a grounding problem from transfer belt/ separation needle.
                  Belt gets in contact to drum, because of sometimes missing ground from belt, the transfer voltage/ or separation voltage will shorten the drum surface and we get thick black line.

                  Did all that with no change. So far the only thing that fixed my problem was replacing the main charge HV board.

                  Comment

                  • Necrocannibal
                    Trusted Tech

                    100+ Posts
                    • May 2008
                    • 212

                    #24
                    Re: Kyocera 7002i thick solid black line

                    Originally posted by Brianneoe
                    Did all that with no change. So far the only thing that fixed my problem was replacing the main charge HV board.
                    Thanks for responding, we are putting a new main high voltage in it tomorrow morning and will see what happens but from your experience that sounds like it might be culprit. If it does it again I'll look into the conveying section.

                    Sent from my SM-G955U using Tapatalk

                    Comment

                    • callservice
                      Technician
                      • Sep 2011
                      • 26

                      #25
                      Re: Kyocera 7002i thick solid black line

                      Originally posted by Necrocannibal
                      Thanks for responding, we are putting a new main high voltage in it tomorrow morning and will see what happens but from your experience that sounds like it might be culprit. If it does it again I'll look into the conveying section.

                      Sent from my SM-G955U using Tapatalk
                      In my case transfer belt replacement solved the issue.There is a bulletin to change the new type transfer belt unit with the Yellow dot on its body. long procedure but its really helps a lot. good luck.

                      Comment

                      • Necrocannibal
                        Trusted Tech

                        100+ Posts
                        • May 2008
                        • 212

                        #26
                        Re: Kyocera 7002i thick solid black line

                        Originally posted by callservice
                        In my case transfer belt replacement solved the issue.There is a bulletin to change the new type transfer belt unit with the Yellow dot on its body. long procedure but its really helps a lot. good luck.
                        Thanks, we tried that a few weeks ago and it's still doing it. It has a new maintenance kit in it and now a second new transfer belt. If the HV board doesn't fix it I'll look into the conveying section.

                        Sent from my SM-G955U using Tapatalk

                        Comment

                        • kjg
                          Trusted Tech

                          100+ Posts
                          • Mar 2009
                          • 112

                          #27
                          Re: Kyocera 7002i thick solid black line

                          Your sample looks like a copy. if your arrows indicate direction of scan, and you notice that the black area has a margin, then the machine appears to be writing that black line. You might want to consider taking a closer look at the scanner. You may have an image processing problem or something happening in the scanner.

                          Comment

                          • Necrocannibal
                            Trusted Tech

                            100+ Posts
                            • May 2008
                            • 212

                            #28
                            Re: Kyocera 7002i thick solid black line

                            Ok so they called back and it is still doing it, it has a new drum, new developer, new transfer belt, new main high voltage. Only thing left to do now is try the conveying section.

                            It does this on copies, prints and faxes if there was any confusion so it isn't scanner related.

                            Comment

                            • darry1322
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Oct 2010
                              • 817

                              #29
                              Re: Kyocera 7002i thick solid black line

                              Originally posted by kjg
                              Your sample looks like a copy. if your arrows indicate direction of scan, and you notice that the black area has a margin, then the machine appears to be writing that black line. You might want to consider taking a closer look at the scanner. You may have an image processing problem or something happening in the scanner.

                              Don't forget that the scanner also has a margin erase. If the original has lines out to the edge and is scanned the scanner will chop off those edges.

                              Comment

                              • Necrocannibal
                                Trusted Tech

                                100+ Posts
                                • May 2008
                                • 212

                                #30
                                Re: Kyocera 7002i thick solid black line

                                Originally posted by KYO_OEM
                                As i has written in post #15
                                1 case would solved after exchange from complete conveying unit.
                                Maybe a grounding problem from transfer belt/ separation needle.
                                Belt gets in contact to drum, because of sometimes missing ground from belt, the transfer voltage/ or separation voltage will shorten the drum surface and we get thick black line.

                                We are trying a new conveying section now as it has a new drum, developer, transfer belt and main high voltage board. Hopefully this will take care of this.

                                Comment

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