4054ci says turn off and on with no error code

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  • copierknob
    Technician

    50+ Posts
    • Jul 2017
    • 69

    #1

    4054ci says turn off and on with no error code

    I do not even know where to begin with a 4054ci that says turn off and on with no error code.
  • PrintWhisperer
    Trusted Tech

    250+ Posts
    • Feb 2018
    • 459

    #2
    1) Post a screenshot of the panel message you are getting
    2) Describe the start-up process after the Welcome screen
    3) Post a brief history of the machine from un-boxing

    Do you get a message about something formatting in-between reboots after a recent SSD/HDD replacement?
    Update firmware...
    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

    Comment

    • Slammers
      Trusted Tech

      100+ Posts
      • Feb 2019
      • 109

      #3
      I let all the magic smoke out of my crystal ball over the holiday weekend.

      In all seriousness, if you give us some more info we may be able to assist.
      I have had a few boot related issues on a 5054ci, but can't provide insight without knowing more.

      Does it have a finisher/AK, Dual headed scanner, punch kit, z inserter, card reader, papercut, FW Version, last known meters, is it new..........
      Did you release the scanner lock, did you remove the tray locks after unboxing etc etc.

      Comment

      • Lunatech
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 192

        #4
        Stop trying to scan money or documents with counterfeit protection in color.

        Comment

        • ihatefinishers13
          Senior MFP Technician

          500+ Posts
          • Feb 2020
          • 654

          #5
          Could be someone copying a check...

          Or it's a network error from a corrupt print job that needs resolved?

          Comment

          • Ropariva
            Senior Tech

            500+ Posts
            • Mar 2016
            • 641

            #6
            Is it on KFS? Check the device logs is a good start.

            Comment

            • copierknob
              Technician

              50+ Posts
              • Jul 2017
              • 69

              #7
              It was working when I arrived and code c6600 was on the log. Manual says it's fuser related.
              Attached Files

              Comment

              • ATM
                Technician
                • Apr 2025
                • 31

                #8
                Check the fuser unit inside, look for paper wrapped arround the fuser.

                Comment

                • ntbann
                  Senior Tech

                  500+ Posts
                  • Jan 2012
                  • 626

                  #9
                  You will need to replace the fuser. Then go into 346 fuser mode and turn it off per kyocera bulletin. The collar on the fuser roller come unglued .

                  Comment

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