TASKalfa 4501i and 6501i dropping off network sporadically

[Black Cloud]

Yup, as I said, I'm just a network consultant that was brought in to determine if the customer network was the issue. I don't get involved further than that.

So did you manually set the network speed of the Kyocera? And did it solve the issue? I think you need to follow the wise advice offered to you, or please don't waste the time of my peers.

[SenseiNYC]

So did you manually set the network speed of the Kyocera? And did it solve the issue? I think you need to follow the wise advice offered to you, or please don't waste the time of my peers.

Just cause there's a black cloud over you doesn't mean you need to be snippy. I had the customer set all devices for manual link and so far so good. Still I will give it another week before I trust this will be the solution as I have installed so many Kyocera devices on networks and never had to be concerned about interface link settings as Auto always did just fine. But if this is the way, then so be it.

[Black Cloud]

Just cause there's a black cloud over you doesn't mean you need to be snippy. I had the customer set all devices for manual link and so far so good. Still I will give it another week before I trust this will be the solution as I have installed so many Kyocera devices on networks and never had to be concerned about interface link settings as Auto always did just fine. But if this is the way, then so be it.

I can afford to be snippy, if I'm right. I've serviced Kyocera since the Falcon One series. (Their first copier line after the Mita acquisition) and back then we had to set speed manually on occasion. As the years passed these became less frequent, but remained. I currently have two networks manually set at 100 full duplex. But you have machines from 10 years ago. This happened more frequently back then. Whether you trust the solution or not, it is fixed. You had the CUSTOMER set all of the devices for manual link? You should have done this for your customer.

A real Technician washes their hands BEFORE going to the toilet.

This Black Cloud has a toner tan, and I'm proud of it.

[Ropariva]

I can afford to be snippy, if I'm right. I've serviced Kyocera since the Falcon One series. (Their first copier line after the Mita acquisition) and back then we had to set speed manually on occasion. As the years passed these became less frequent, but remained. I currently have two networks manually set at 100 full duplex. But you have machines from 10 years ago. This happened more frequently back then. Whether you trust the solution or not, it is fixed. You had the CUSTOMER set all of the devices for manual link? You should have done this for your customer.

A real Technician washes their hands BEFORE going to the toilet.

This Black Cloud has a toner tan, and I'm proud of it.

Really? This industry is hard enough without snippy techs puffing their chests out. I’ve been in the game since 1986 and pass on assistance to all and sundry who ask, especially to credentialed IT that have obviously done their homework.
You can choose to help or not help, but this is not X or twitter. I for one would not put up with this kind of trash talk in my tech team.

[Black Cloud]

Really? This industry is hard enough without snippy techs puffing their chests out. I’ve been in the game since 1986 and pass on assistance to all and sundry who ask, especially to credentialed IT that have obviously done their homework.
You can choose to help or not help, but this is not X or twitter. I for one would not put up with this kind of trash talk in my tech team.

Here we have somebody asking for the solution. I hand it over in good faith. Then instead of inputting the solution, they push the job off onto the customer and say "Yup, as I said, I'm just a network consultant that was brought in to determine if the customer network was the issue. I don't get involved further than that."

It is nothing personal. If anybody on your tech team makes the customer do their job, I would set them straight too.

This is also great advice, if you don't take care of your customer, somebody else will.

Did this boomer hurt someone's feelings? Good. That is how you learn.

[shaip]

Nice Catch. Ive Also had several machines lose connectivity from Auto negotiating speeds. Mostly ive seen it from New switches the IT guys put in. But good catch.

Dont worry about Black Cat, he like to talk alot without reading. And Black Cloud is just rude. Theyre both stuck in their own little worlds so they assume an authority that they don't have. Little man syndrome and the like

[SenseiNYC]

I can afford to be snippy, if I'm right. I've serviced Kyocera since the Falcon One series. (Their first copier line after the Mita acquisition) and back then we had to set speed manually on occasion. As the years passed these became less frequent, but remained. I currently have two networks manually set at 100 full duplex. But you have machines from 10 years ago. This happened more frequently back then. Whether you trust the solution or not, it is fixed. You had the CUSTOMER set all of the devices for manual link? You should have done this for your customer.

A real Technician washes their hands BEFORE going to the toilet.

This Black Cloud has a toner tan, and I'm proud of it.

Once again you're another old fool who writes without reading. Thanks for your input, but simply put you should read before posting. NOT MY CUSTOMER, I am a network engineer brought in by the copier company to resolve what they thought .... you know what, you're not worth my time. Try reading the entire thread before pointing fingers you bitter little man.

[SenseiNYC]

Really? This industry is hard enough without snippy techs puffing their chests out. I’ve been in the game since 1986 and pass on assistance to all and sundry who ask, especially to credentialed IT that have obviously done their homework.
You can choose to help or not help, but this is not X or twitter. I for one would not put up with this kind of trash talk in my tech team.

You're exactly the kind of person everyone hopes would reach out to assist. Thank you.

[SenseiNYC]

Here we have somebody asking for the solution. I hand it over in good faith. Then instead of inputting the solution, they push the job off onto the customer and say "Yup, as I said, I'm just a network consultant that was brought in to determine if the customer network was the issue. I don't get involved further than that."

It is nothing personal. If anybody on your tech team makes the customer do their job, I would set them straight too.

This is also great advice, if you don't take care of your customer, somebody else will.

Did this boomer hurt someone's feelings? Good. That is how you learn.

What we learned from you is this. Nothing. No I am wrong. I admit when I am wrong. I know what I learned from you is you're so full of yourself you simply cannot stop trashing someone else's post. Just leave it old man. Go crawl back in your bottle and sing the songs of the greater days you had.

[SenseiNYC]

Nice Catch. Ive Also had several machines lose connectivity from Auto negotiating speeds. Mostly ive seen it from New switches the IT guys put in. But good catch.

Dont worry about Black Cat, he like to talk alot without reading. And Black Cloud is just rude. Theyre both stuck in their own little worlds so they assume an authority that they don't have. Little man syndrome and the like

Again another good person. Thank you. He doesn't annoy me, but being relatively newish on here I'm chosing the better path. If this were one of my regular boards, SHE'd be peeing herself.

[Larhal]

Gentlemen, There is a lot of good information and resources on this site. You have a choice to use it or pass on by. Insulting seasoned techs with over 30 years in this industry only raises resentment, on both sides, and doesn't help anyone.

Great information shaip I wasn't aware of that, Thank you.

And SensieNYC, congratulation on your success.

[SenseiNYC]

Gentlemen, There is a lot of good information and resources on this site. You have a choice to use it or pass on by. Insulting seasoned techs with over 30 years in this industry only raises resentment, on both sides, and doesn't help anyone.

Great information shaip I wasn't aware of that, Thank you.

And SensieNYC, congratulation on your success.

I appreciate your input but again you read portions without following the thread. If the "seasoned" techs with over 30 years only read the entire thread instead of jumping in on the conversation insulting the original poster for things they know nothing about, it would not have gone the way you perceive. Not defending anything, only stating the facts.

[Larhal]

I appreciate your input but again you read portions without following the thread. If the "seasoned" techs with over 30 years only read the entire thread instead of jumping in on the conversation insulting the original poster for things they know nothing about, it would not have gone the way you perceive. Not defending anything, only stating the facts.

I did read from the beginning. Yes you are correct. Not disputing that. Maybe we are all getting crankier as we get older. I know I am. But I am old enough to give a s**t about negative comments. I don't take things personally as when I offer up information I know that it may not fit but it was a thought or a possibility. Hey good luck and meet me at the pub, We will discuss it over a Gunnies.

[SenseiNYC]

I did read from the beginning. Yes you are correct. Not disputing that. Maybe we are all getting crankier as we get older. I know I am. But I am old enough to give a s**t about negative comments. I don't take things personally as when I offer up information I know that it may not fit but it was a thought or a possibility. Hey good luck and meet me at the pub, We will discuss it over a Gunnies.

Then I apologize and appreciate that you see that "Black ...whatever" was first to draw blood over something he thought he could follow through on. I never intended to come here to fight with anyone but apparently some want nothing more to troll.

[tmaged]

Blackcat is about as nice and helpful of a guy as you'll find. I really didn't understand the OP. It seems like you were looking for help, rather than offering to help others by giving info that helped you. Rereading it, I'm still not sure. So changing the NIC speed fixed your issue and that resolved it ? Your post says that it got worse after set the NIC to a static speed.