Taskalpha 3051ci Problem with not fusing

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [CQ] Taskalpha 3051ci Problem with not fusing

    Hello, I have been working on this for a long while. This machine ran great then started producing unfused copier. It will shoot out a few good copies the starts getting worse. then occasionally shoots out a few good copies. There is no problem with Black and white copies. Just on color. I replaced the FK 8506 IH and the IH Box assy and the Fuser. Not sure what to replace next. What I have done has had no effect. Any help will be greatly appreciated (Pics Attached) THANKS !!!
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  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1858

    #2
    Re: Taskalpha 3051ci Problem with not fusing

    It's only not fusing the process black areas which are 4x the density of other areas. I'm assuming you're using OEM toner, if not that's where I would start. Also assuming you're using standard 20lb paper ? If that's the case, have you tried bumping up the fuser temp a little ?
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: Taskalpha 3051ci Problem with not fusing

      Originally posted by tmaged
      It's only not fusing the process black areas which are 4x the density of other areas. I'm assuming you're using OEM toner, if not that's where I would start. Also assuming you're using standard 20lb paper ? If that's the case, have you tried bumping up the fuser temp a little ?
      Actually is OEM toner. That was my 1st thought. If Not OEM Some weired toner. But everything checks out. I sure hate to bump up fuser but I'm with you. Not much choice....

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #4
        Re: Taskalpha 3051ci Problem with not fusing

        Is it safe to assume that it's Plain paper that it's happening on?

        It's really really unlikely, but I had an intermittent fusing issue a while back ... and this is it:

        First & second pages with heavy coverage exceeding 200% fill draw toner from the paper in two bands 35mm & 13mm toward the center of the page. The following pages pick up residual toner from the fuser, clearing up within 5 pages. The effect is worse on glossy linen "certificate" paper (97gsm), KM-4551ci.

        Cold areas present as chipped areas where heaviest fill is present. Hot areas present as shadow images through areas without fill. Tried IH coil, fuser, increasing fusing temperatures in U161: Warmup > Ready (Center) = 173 [default: 165+8] > Drive (Center) = 177 [default: 170+7] > Wait (Center) = 173 [default: 165+8] > Print > Full Speed Print (Center) = 177 [default: 170+7], decreasing fuser temperatures by 5C on same U161 settings.

        Temporarily enabling Silent Mode minimizes the issue. Set Plain media to Normal2 & Certificate media type to Heavy1.
        Remove 375W battery backup in-line with the copier. Remove additional 375W battery backup on the same line but connected to nothing. Restore U161 fuser temperature defaults.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • KYO_OEM
          Senior Tech

          500+ Posts
          • Aug 2011
          • 685

          #5
          Re: Taskalpha 3051ci Problem with not fusing

          did you ever run any adjustments?
          U140? U464? U410?
          What do you see on service status page for coverage last page in case of bad copy?
          Have had several systems with printouts like yours, because of not running adjustments.
          One more time i must ask for U000 data, because 3051 would launched in 2013.
          We do not know the counters or the age of the system and components.
          Does it calibrate or not, does all adjustments would done or not.......this all will be visible on U000/ all

          Comment

          • dalewb74
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2018
            • 1117

            #6
            Re: Taskalpha 3051ci Problem with not fusing

            maybe you could share with us mind readers what you have already tried to do to fix this?

            Comment

            • Samanator
              Service Manager

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Sep 2017
              • 571

              #7
              Re: Taskalpha 3051ci Problem with not fusing

              Are you running a heavy paper?

              What are the current setting for U161? The default is 165c for this model.

              Have checked the heat roller for defects or stuff stuck to the belt?

              Have you cussed the machine and kicked the stand?

              Details please on what all you have done and observed.

              Thanks

              Comment

              • Doug James
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2012
                • 935

                #8
                Re: Taskalpha 3051ci Problem with not fusing

                Originally posted by dalewb74
                maybe you could share with us mind readers what you have already tried to do to fix this?
                So far New Fuser, IH Heater behind fuser, IH PWB and thats it. Going to mess with settings tomorrow Thanks !!

                Comment

                • Doug James
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2012
                  • 935

                  #9
                  Re: Taskalpha 3051ci Problem with not fusing

                  Originally posted by Samanator
                  Are you running a heavy paper?

                  What are the current setting for U161? The default is 165c for this model.

                  Have checked the heat roller for defects or stuff stuck to the belt?

                  Have you cussed the machine and kicked the stand?

                  Details please on what all you have done and observed.

                  Thanks
                  I sure have cussed it... lol Going to try settings tomorrow. Customer is patient. It does run B&W ok. I did replace with new fuser IH Heater and the PWB. Thats it so far...Thanks !!

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 29378

                    #10
                    Re: Taskalpha 3051ci Problem with not fusing

                    Paper paper paper

                    What's the paper weight and type?

                    Comment

                    • Doug James
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2012
                      • 935

                      #11
                      Re: Taskalpha 3051ci Problem with not fusing

                      Originally posted by bsm2
                      Paper paper paper

                      What's the paper weight and type?
                      Regular 20 LB plain paper (Hammermill) Thanks !!

                      Comment

                      • Doug James
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2012
                        • 935

                        #12
                        Re: Taskalpha 3051ci Problem with not fusing

                        Originally posted by KYO_OEM
                        did you ever run any adjustments?
                        U140? U464? U410?
                        What do you see on service status page for coverage last page in case of bad copy?
                        Have had several systems with printouts like yours, because of not running adjustments.
                        One more time i must ask for U000 data, because 3051 would launched in 2013.
                        We do not know the counters or the age of the system and components.
                        Does it calibrate or not, does all adjustments would done or not.......this all will be visible on U000/ all
                        Looks like that has fixed it so far. Seems to run without a problem. I went through the U161 settings and set them to the specs (several were off, Low power was set at Mode 2) I calibrated it U464, Halftone U410 is not completing, I am getting S001 Can't find patch. I tried running patch through bypass and moving it around on glass. Siill no luck. So far so good though. Thought I would get a new transfer belt to sharpen up the patch and try again Thanks for your help !!!

                        Comment

                        • KYO_OEM
                          Senior Tech

                          500+ Posts
                          • Aug 2011
                          • 685

                          #13
                          Re: Taskalpha 3051ci Problem with not fusing

                          Check U465/ Stress for front and rear basic values.
                          There you can see the condition from belt surface.
                          For good/ new one there are values around 2600 for both
                          In case of bad/ broken one the values are less than 2000
                          Also check event log for C76xx hidden calls. You`ll never see C76xx o0n the screen, only logged internal.
                          At least you can compare U464/ Target value against U465/ Bias Calib
                          Target values for CMY are nearby visible in Bias calib after running U464/ calib (BK not identical)
                          If 1 or more are closed together, you know the belt surface is not the problem , if you get a diffenece from 30 or more for 1 or more colors you has to search for the reason.
                          e.g. exchange from the related dv or dk.
                          You also can run test copy in case of U100/ Set AC Auto Adj to "OFF" instead of "ON" (system will work with initial values instead of calculated values) for checking unit conditions.
                          ONLY for testing, you has to set back to "ON" after testing!!

                          Comment

                          • Doug James
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2012
                            • 935

                            #14
                            Re: Taskalpha 3051ci Problem with not fusing

                            Originally posted by KYO_OEM
                            Check U465/ Stress for front and rear basic values.
                            There you can see the condition from belt surface.
                            For good/ new one there are values around 2600 for both
                            In case of bad/ broken one the values are less than 2000
                            Also check event log for C76xx hidden calls. You`ll never see C76xx o0n the screen, only logged internal.
                            At least you can compare U464/ Target value against U465/ Bias Calib
                            Target values for CMY are nearby visible in Bias calib after running U464/ calib (BK not identical)
                            If 1 or more are closed together, you know the belt surface is not the problem , if you get a diffenece from 30 or more for 1 or more colors you has to search for the reason.
                            e.g. exchange from the related dv or dk.
                            You also can run test copy in case of U100/ Set AC Auto Adj to "OFF" instead of "ON" (system will work with initial values instead of calculated values) for checking unit conditions.
                            ONLY for testing, you has to set back to "ON" after testing!!
                            THANKS SO MUCH !! I Really appreciate this !!

                            Comment

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