Kyocera 4551ci Light copies off glass

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [CQ] Kyocera 4551ci Light copies off glass

    Prints from PC and internal prints are fine. Prints off glass very light at a consistent light density (No wave or repetitive marks). I cleaned optics very good and no change. Any ideas would be very helpful THANKS !!
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 639

    #2
    Re: Kyocera 4551ci Light copies off glass

    ECO mode on for copying?


    Sent from my iPad using Tapatalk

    Comment

    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: Kyocera 4551ci Light copies off glass

      Originally posted by Ropariva
      ECO mode on for copying?


      Sent from my iPad using Tapatalk
      No I looked, was wondering about that. Also messed with density settings (Copy only) had no effect. Thanks so much for your response !!

      Comment

      • KYO_OEM
        Senior Tech

        500+ Posts
        • Aug 2011
        • 704

        #4
        Re: Kyocera 4551ci Light copies off glass

        it happens with all original image settings?
        the shading plate would cleaned?
        faint images from DP also?
        does it also happen during scan to pc/ usb or not tested?

        --> old system, maybe lamp end of life
        --> U411?

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        • Doug James
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2012
          • 935

          #5
          Re: Kyocera 4551ci Light copies off glass

          Originally posted by KYO_OEM
          it happens with all original image settings?
          the shading plate would cleaned?
          faint images from DP also?
          does it also happen during scan to pc/ usb or not tested?

          --> old system, maybe lamp end of life
          --> U411?
          PC Print is working fine so in optics I am thinking. I didn't think of checking DP I will do that. I cleaned it fairly well. Not sure if shading plate. I did white strip under glass. I will check lamp also THANKS !!

          Comment

          • KYO_OEM
            Senior Tech

            500+ Posts
            • Aug 2011
            • 704

            #6
            Re: Kyocera 4551ci Light copies off glass

            have had faint copies but fine scan results in past!
            This is the reason why i ask for this.
            In my case the ISC pwb was broken.....
            2 diff picture processing areas in the memory.
            (Also usefull for lamp checking)

            Comment

            • Doug James
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2012
              • 935

              #7
              Re: Kyocera 4551ci Light copies off glass

              Originally posted by KYO_OEM
              have had faint copies but fine scan results in past!
              This is the reason why i ask for this.
              In my case the ISC pwb was broken.....
              2 diff picture processing areas in the memory.
              (Also usefull for lamp checking)
              THANKS SO MUCH !! Very Appreciated !!

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22973

                #8
                Re: Kyocera 4551ci Light copies off glass

                You haven't mentioned doing any sort of color calibrations. That seems like a logical next step. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 704

                  #9
                  Re: Kyocera 4551ci Light copies off glass

                  if he has a broken lamp, he can get print problems after U410 and U411...
                  this is the reason why i don`t ask for this....
                  prints are fine up to yet

                  Comment

                  • Doug James
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2012
                    • 935

                    #10
                    Re: Kyocera 4551ci Light copies off glass

                    Originally posted by blackcat4866
                    You haven't mentioned doing any sort of color calibrations. That seems like a logical next step. =^..^=
                    Hi Blackcat... I did do a toner curve and calibration. The toner curve prints were perfect and also read fine when read by scanner.

                    Comment

                    • ihatefinishers13
                      Senior MFP Technician

                      500+ Posts
                      • Feb 2020
                      • 652

                      #11
                      Re: Kyocera 4551ci Light copies off glass

                      Originally posted by Doug James
                      Hi Blackcat... I did do a toner curve and calibration. The toner curve prints were perfect and also read fine when read by scanner.
                      Just in case, backup the machine before you do anything else, just to be safe. You can try running U021, and then see what happens. It will wipe it basically back to factory, and if it doesn't make a difference, you can push the backup on to the machine again. If it does change, then it's something setting related, whether a setting is corrupt, or whatever.

                      Had a weird issue on a Sharp once that forced toner save mode on out of nowhere. Couldn't figure out why, and the only thing that fixed it was resetting system settings to factory defaults, and then it let me change it. It had been out there for a few years at that point, so it made no sense.

                      Comment

                      • Doug James
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2012
                        • 935

                        #12
                        Re: Kyocera 4551ci Light copies off glass

                        Originally posted by ihatefinishers13
                        Just in case, backup the machine before you do anything else, just to be safe. You can try running U021, and then see what happens. It will wipe it basically back to factory, and if it doesn't make a difference, you can push the backup on to the machine again. If it does change, then it's something setting related, whether a setting is corrupt, or whatever.

                        Had a weird issue on a Sharp once that forced toner save mode on out of nowhere. Couldn't figure out why, and the only thing that fixed it was resetting system settings to factory defaults, and then it let me change it. It had been out there for a few years at that point, so it made no sense.
                        Same type of deal... copier has 120K on it and in good shape

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