Head Stumper Challenge

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  • immortalvegan
    Technician
    • Mar 2010
    • 14

    [CQ] Head Stumper Challenge

    I've got a 1" wide graduated shadow running the long edge of my copies that does not show on scans or prints of scans. It looks very physical, but how can it be???? If it was physical it would show on the scans also.

    It's a KM 1610FP. ;-]

    HELP!

    Chris
  • blackcat4866
    Master Of The Obvious
    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22594

    #2
    Have you run a counter page or some other internal print, to determine if its optical or a print engine problem? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • immortalvegan
      Technician
      • Mar 2010
      • 14

      #3
      line is not on any prints. machine reports or network prints. Only copies adf or glass, but not scans.

      Comment

      • blackcat4866
        Master Of The Obvious
        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22594

        #4
        Originally posted by immortalvegan
        line is ... only on copies from adf or glass, but not scans.
        Wow! I'm stumped! I can think of possibilities for ADF-not glass, or Glass-not ADF, but not affecting scans? I can't begin to explain that. Maybe an image processing issue... but scans should still be affected. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • immortalvegan
          Technician
          • Mar 2010
          • 14

          #5
          My sentiments exactly.

          Comment

          • copytechman
            Senior Tech
            Site Contributor
            500+ Posts
            • Nov 2008
            • 910

            #6
            Is it twain scan or push (where u can change settings @ the machine b4 sending), not familiar w/this model, but if you try to darken b4 scanning that'll typically make any irregularities show up on a scan too. Just a thought!

            Regards!
            A.

            Comment

            • tcs04
              FORMER Techie
              1,000+ Posts
              • Apr 2009
              • 1183

              #7
              Originally posted by immortalvegan
              I've got a 1" wide graduated shadow running the long edge of my copies that does not show on scans or prints of scans. It looks very physical, but how can it be???? If it was physical it would show on the scans also.

              It's a KM 1610FP. ;-]

              HELP!

              Chris
              (RICOH TECH... But...) have you compared auto image density and manual image density modes?

              Some Ricoh machines scan a 1" (ish) band and apply the density to the whole main scan line when in auto ID mode, I have seen what sounds like similar problem caused by this. Not sure if a KM would have the same issue?

              May give you a clue as to the cause.

              Try copying an A3 (Large) sheet, reducing and rotating onto an A4 (small) sheet fed long edge first. Does the problem rotate and reduce? This would confirm the optics / scanner as the problem.

              Comment

              • immortalvegan
                Technician
                • Mar 2010
                • 14

                #8
                we'll never know now. I cleaned everything under the glass (again) to beyond pristine standards put 'er back together and wala... It's gone.

                Love the suggestions on rotate and reduce!!! Brilliant step!

                Thanks everyone, maybe this thread will save someone else some day.

                Comment

                • tcs04
                  FORMER Techie
                  1,000+ Posts
                  • Apr 2009
                  • 1183

                  #9
                  WOOHOO!!

                  Comment

                  • blackcat4866
                    Master Of The Obvious
                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22594

                    #10
                    Congratulations. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Paper_Jam
                      Expecting a call.
                      100+ Posts
                      • Jun 2007
                      • 101

                      #11
                      I've had customers lean on the scanner and cause a similar problem, just pull up on the left front and it fixed it.

                      Comment

                      • tcs04
                        FORMER Techie
                        1,000+ Posts
                        • Apr 2009
                        • 1183

                        #12
                        That would be a Ricoh AF1035 then!?

                        Comment

                        • blackcat4866
                          Master Of The Obvious
                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22594

                          #13
                          Originally posted by immortalvegan
                          ... It's a KM 1610FP. ;-]

                          HELP!

                          Chris
                          I'm thinking it might be a Kyocera Mita KM-1610.
                          Last edited by blackcat4866; 07-24-2010, 07:11 PM. Reason: can't speel.
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • immortalvegan
                            Technician
                            • Mar 2010
                            • 14

                            #14
                            sorry Konica Minolta 1610FP

                            Comment

                            • Evan Fitz

                              #15
                              First you don't say what the low pressure side is at. Second no amp draw. You are looking at this backwards. The condenser don't do the work it only gets rid of the load. What is the Evaporator doing Pressure, Temp Delta T and compressor amp draw. That is where the load is at. Head pressure will follow evaporator pressure, You don't adjust charge by head pressure alone. What was the Delta T across the condenser? A rule of thumb is 30 deg F Delta T Air enter to air leaving the condenser. Need more Info.

                              Comment

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