Curling Paper

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  • laser801
    Trusted Tech

    100+ Posts
    • May 2014
    • 151

    #1

    Curling Paper

    Hey Folks! I'm out in the Mass. Area having lots of issues with curling paper pretty badly... Many clients don't want to hear how the humidity is causing much of this... I go to their office, pop in a fresh ream of paper and "poof" ...The curling stops...Some still skeptical... Is there another fix for this until the fall sets in??? Maybe dehumidifier???Some kind of contraption for the trays??? I tried putting in those little packing bead pouches , but they really don't work very well... Appreciate any help!! Thanks in advance, Laser801 This is mostly on the MP4054,s ...But also on a few of the MPC,s as well...
    Last edited by laser801; 09-01-2022, 08:14 PM. Reason: Didn't mention the Models, Sorry
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1780

    #2
    Re: Curling Paper

    Originally posted by laser801
    Hey Folks! I'm out in the Mass. Area having lots of issues with curling paper pretty badly... Many clients don't want to hear how the humidity is causing much of this... I go to their office, pop in a fresh ream of paper and "poof" ...The curling stops...Some still skeptical... Is there another fix for this until the fall sets in??? Maybe dehumidifier???Some kind of contraption for the trays??? I tried putting in those little packing bead pouches , but they really don't work very well... Appreciate any help!! Thanks in advance, Laser801


    at least the model of the machine put it ... LOL
    "I'll be back"

    Comment

    • laser801
      Trusted Tech

      100+ Posts
      • May 2014
      • 151

      #3
      Re: Curling Paper

      Originally posted by luca72
      at least the model of the machine put it ... LOL

      Sorry, Mostly on the MP 4054,s

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37491

        #4
        Re: Curling Paper

        Originally posted by laser801
        Hey Folks! I'm out in the Mass. Area having lots of issues with curling paper pretty badly... Many clients don't want to hear how the humidity is causing much of this...
        Sounds like a sales person from a competitor is out there trying to sell them something else and saying that the machine they will get does not have problems with humidity. What the sales person is not telling them is that the machine he/she is pushing has anti condensation heaters installed, enabled and included in the price.

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1780

          #5
          Re: Curling Paper

          Originally posted by laser801
          Sorry, Mostly on the MP 4054,s

          Probabili Paper umidity, but of i Remember well, There Is also a bullettin about the roller of exit paper unit, and an output tray "liftablle" option.but now i dont have under Hand because now i at home
          "I'll be back"

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1770

            #6
            Re: Curling Paper

            Try lowering the fuser temp 10c

            Comment

            • apump
              Trusted Tech

              100+ Posts
              • Mar 2009
              • 160

              #7
              Re: Curling Paper

              SP1113 set it to 1 (no curl) this does help. you can actually see it right after making the change. but if humidity is bad enough sometimes just putting a new ream of paper is all you can do, especially here in FL

              Comment

              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2459

                #8
                Re: Curling Paper

                The paper quality can also affect the curling tendency. If you have a good paper in your shop then leave some realms so the customer can put in the a tray on late friday and do test prints on monday and compare it with his own paper. If the room humidity/temps is too bad that a better paper quality doesn't help then the next step might be a tray heater. Here in EU I expect to see more "curling" calls than usual during autumn since people must save money and energy costs - many might turn down the heating.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8144

                  #9
                  Re: Curling Paper

                  Originally posted by laser801
                  Hey Folks! I'm out in the Mass. Area having lots of issues with curling paper pretty badly... Many clients don't want to hear how the humidity is causing much of this... I go to their office, pop in a fresh ream of paper and "poof" ...The curling stops...Some still skeptical... Is there another fix for this until the fall sets in??? Maybe dehumidifier???Some kind of contraption for the trays??? I tried putting in those little packing bead pouches , but they really don't work very well... Appreciate any help!! Thanks in advance, Laser801 This is mostly on the MP4054,s ...But also on a few of the MPC,s as well...

                  You are in a no win situation here.

                  But if the client will consider using slightly thinker paper this is your only real option.

                  Even cheap 100GSM is better than good quality 80GSM in humid environment.
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • Larhal
                    Retired

                    Site Contributor
                    VIP Subscriber
                    500+ Posts
                    • May 2013
                    • 571

                    #10
                    Re: Curling Paper

                    I had a customer with the same situation. He was using Niceday paper. Would curl when Dry and worse when Humid. I remembered that paper has 2 different finishes on each side due to the way it is processed. Flipped the paper over and it was reduced by 85%. Could try this t next visit.
                    Larhal

                    Retired

                    If all else fails read the Service Manual!

                    If that fails, meet me at the pub and we will discuss it.

                    Comment

                    • rthonpm
                      Field Supervisor

                      2,500+ Posts
                      • Aug 2007
                      • 2854

                      #11
                      Re: Curling Paper

                      Originally posted by copier tech
                      You are in a no win situation here.

                      But if the client will consider using slightly thinker paper this is your only real option.

                      Even cheap 100GSM is better than good quality 80GSM in humid environment.
                      Have to agree. Convinced several of my accounts to move from 20# to 24# paper. Fewer jams, better output, everyone was happier except their accountants until they got decent pricing.

                      Sent from my Pixel 6 Pro using Tapatalk

                      Comment

                      • progoffice
                        Trusted Tech

                        250+ Posts
                        • Nov 2008
                        • 334

                        #12
                        Re: Curling Paper

                        We don't sell Ricoh, but I'm running into the same paper curl issues. It's always been an occasional issue, but never more so than this year for some reason. Perhaps there are cost cutting measures going on at the paper mills? I've been able to prove to the customer that most of their jamming is paper/humidity related. Humid environments, low print volume and high capacity trays are a recipe for disaster.

                        I've considered looking into cassette heaters, but do these really work and can they have negative results if paper is exposed to heat for a long period of time?

                        Comment

                        • KeviM
                          Trusted Tech

                          250+ Posts
                          • Oct 2019
                          • 324

                          #13

                          Comment

                          • laser801
                            Trusted Tech

                            100+ Posts
                            • May 2014
                            • 151

                            #14
                            Re: Curling Paper

                            Thanks for all the input, Well Appreciated!

                            Comment

                            • laser801
                              Trusted Tech

                              100+ Posts
                              • May 2014
                              • 151

                              #15
                              Re: Curling Paper

                              Originally posted by progoffice
                              We don't sell Ricoh, but I'm running into the same paper curl issues. It's always been an occasional issue, but never more so than this year for some reason. Perhaps there are cost cutting measures going on at the paper mills? I've been able to prove to the customer that most of their jamming is paper/humidity related. Humid environments, low print volume and high capacity trays are a recipe for disaster.

                              I've considered looking into cassette heaters, but do these really work and can they have negative results if paper is exposed to heat for a long period of time?

                              Thanks !!

                              Comment

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