Stains on copy model 308e

Collapse
X
Collapse
 
  • Page of 2
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
  • CIRO
    Technician
    • Apr 2020
    • 33
    #1

    Stains on copy model 308e

    Good evening, I installed a konica minolta model 308e, after about 80,000 copies it has spots only on the first printed sheet, the rest are clean.
    every time I print a single sheet it stains, while if I print 20 sheets only the first one gets stained.

    Kindly someone can tell me what I can do.
    thank you
    Tags: 308e, model, print, sheet, stains
    • JasonSBE
      Trusted Tech

      Site Contributor
      100+ Posts
      • Apr 2014
      • 183
      #2
      Re: Stains on copy model 308e

      Could you upload a sample? There are several things that could cause this, and a sample picture could be helpful.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7923
          #3
          Re: Stains on copy model 308e

          Try it without filters at the back of machine. Also make sure firmware is up to date.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4537
              #4
              Re: Stains on copy model 308e

              I've seen this several times and was always due to loss of developer. You will have to determine what color is low on developer then either replace that developer unit or much less expensive replace just the developer powder with aftermarket developer. Also make sure you replace any drums that are at 0% or they will short out and cause the developer to deplete again.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7923
                  #5
                  Re: Stains on copy model 308e

                  Originally posted by copyman
                  I've seen this several times and was always due to loss of developer. You will have to determine what color is low on developer then either replace that developer unit or much less expensive replace just the developer powder with aftermarket developer. Also make sure you replace any drums that are at 0% or they will short out and cause the developer to deplete again.
                  I would respectfully disagree. Besides this is mono color machine 8e series. They are prone to premature fuser/drum failure not to developer depletion.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4537
                      #6
                      Re: Stains on copy model 308e

                      Originally posted by tsbservice
                      I would respectfully disagree. Besides this is mono color machine 8e series. They are prone to premature fuser/drum failure not to developer depletion.
                      I missed it was a color model. Regardless the several times I had 1st page out "only" with quality issues it was usually the black developer loss and / or aftermarket toner. Usually after machine sits for awhile the 1st page "only" will look like bad fuser unit with repeat image, etc etc.. 2nd page and after the pages will be fine.

                        Comment

                        • CIRO
                          Technician
                          • Apr 2020
                          • 33
                          #7
                          Re: Stains on copy model 308e

                          Originally posted by JasonSBE
                          Could you upload a sample? There are several things that could cause this, and a sample picture could be helpful.

                          Hello, I am sending you the copy of the defect attached.
                          waiting for your reply, I salute you.
                          Attached Files

                            Comment

                            • CIRO
                              Technician
                              • Apr 2020
                              • 33
                              #8
                              Re: Stains on copy model 308e

                              Originally posted by copyman
                              i've seen this several times and was always due to loss of developer. You will have to determine what color is low on developer then either replace that developer unit or much less expensive replace just the developer powder with aftermarket developer. Also make sure you replace any drums that are at 0% or they will short out and cause the developer to deplete again.
                              the fotoco'priatrice is a white / black, i send you in attachment defect.
                              Attached Files

                                Comment

                                • copyman
                                  Owner / Technician

                                  Site Contributor
                                  2,500+ Posts
                                  • Sep 2005
                                  • 4537
                                  #9
                                  Re: Stains on copy model 308e

                                  Originally posted by CIRO
                                  the fotoco'priatrice is a white / black, i send you in attachment defect.
                                  I would still look at Drum & developer. Although check fuser just to be sure but with 80k shouldn't be bad unless running all thick stock.

                                  Are you using aftermarket toner? What % is drum?

                                    Comment

                                    • Gift
                                      Service Manager

                                      1,000+ Posts
                                      • Mar 2011
                                      • 2447
                                      #10
                                      Re: Stains on copy model 308e

                                      itb cleaning unit?

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22939
                                          #11
                                          Re: Stains on copy model 308e

                                          I'm leaning towards drum cleaning myself, with a side order of primary charge contamination. The drum could have failed at 80K conceivably. Certainly it's a good place to start. =^..^=
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            • femaster
                                              Service Manager

                                              1,000+ Posts
                                              • May 2011
                                              • 1466
                                              #12
                                              Re: Stains on copy model 308e

                                              Originally posted by blackcat4866
                                              I'm leaning towards drum cleaning myself, with a side order of primary charge contamination. The drum could have failed at 80K conceivably. Certainly it's a good place to start. =^..^=
                                              I'm agreeing with you on this one. We had a couple OEM 8-series drums a about 2 years ago with a cleaning blade issue that looked just like that. The lead edge of the smear had that arched look to it like in the sample. The only thing that the cleaning blade wouldn't explain are the couple lines at the top of the sample page.

                                              At the end of a job the drum is rotated backward ever so slightly. I assume this is to "clean" the blade, but I never bothered to look into why. In any case, on the drums we had the problem with it seemed like the blade was slightly flipping backwards during this reversal of the drum. When the next job came around the blade would have to flip back into its proper place, resulting in the arched smear on the very first page of every job. We tried using some drum powder on the drums, and it did work to clear up the smears for the next couple of jobs, but ultimately would return. In the end we had to replace the drums.
                                              Last edited by femaster; 09-02-2022, 04:37 PM.
                                              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                                              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                                Comment

                                                • Woxner
                                                  Senior Tech

                                                  500+ Posts
                                                  • Jul 2011
                                                  • 829
                                                  #13
                                                  Re: Stains on copy model 308e

                                                  I had several drums do this. Pops up once in a while. New drum takes care of it

                                                    Comment

                                                    • copyman
                                                      Owner / Technician

                                                      Site Contributor
                                                      2,500+ Posts
                                                      • Sep 2005
                                                      • 4537
                                                      #14
                                                      Re: Stains on copy model 308e

                                                      Originally posted by Woxner
                                                      I had several drums do this. Pops up once in a while. New drum takes care of it
                                                      Never had it on a "4" series so if the drum as suspected it's probably that damn PCR !

                                                        Comment

                                                        • Ziggy
                                                          Senior Tech

                                                          Site Contributor
                                                          VIP Subscriber
                                                          500+ Posts
                                                          • Feb 2018
                                                          • 684
                                                          #15
                                                          Re: Stains on copy model 308e

                                                          Originally posted by Gift
                                                          itb cleaning unit?
                                                          I agree with Gift , Looks like it might be the transfer belt cleaning unit

                                                            Comment

                                                            Previous 1 2 template Next
                                                            Working...