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  1. #1
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    c458 Jamming from tray 1 only

    Hello, I think I just need confirmation on my direction. Will feed from drawers 2 and 3 but when I try to feed from tray 1 it will feed a single sheet fine then jam everything else after. Sometimes when i start a new job and it will jam the first page and so on. Usually it will feed a few inches out or get to the registration roller then jam. I replaced the feed assembly with the same result. My next step is to replace the drive assembly. I'm assuming the one way clutch or a belt is slipping. Anything additional would be appreciated. Thank

  2. #2
    Service Manager 1,000+ Posts
    c458 Jamming from tray 1 only

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    Re: c458 Jamming from tray 1 only

    So you also replaced the magnetic clutch that drives the rubber rollers

  3. #3
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: c458 Jamming from tray 1 only

    if you take out the paper feed unit, in the plastic of tray 2, there is a "spare" spring, it's not listed in the parts manual, but this is for thin paper, in the past, this has been swapped with the spring A161562800 on either tray 1 or 2, to prevent jam codes 10-02 and 20-02, the part number for the replacement "thin paper" spring is A161563000, it's not in any of the 8 series parts manuals, though it's definitely in the C258 paper feed unit, as I've just checked. if you have a C224(e) parts manual, you'll find it there, so you can see where it's located. if you have replaced the rollers and cleaned the needle bearings and it's still misfeeding - then I'd change this spring
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  4. #4
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: c458 Jamming from tray 1 only

    Quote Originally Posted by GIUBOSS View Post
    So you also replaced the magnetic clutch that drives the rubber rollers
    There are no magnetic clutches in the tray 1 drive or feed units of the C458, unless you are referring to the registration rollers?
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
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  5. #5
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: c458 Jamming from tray 1 only

    Not shure if the drive is designed like the iSeries machines wich had some issues with a so called "fast clutch" leading to jamming issues with tray 1.

  6. #6
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    Re: c458 Jamming from tray 1 only

    Quote Originally Posted by GIUBOSS View Post
    So you also replaced the magnetic clutch that drives the rubber rollers
    Yes,That's all part of the feed assembly.

  7. #7
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    Re: c458 Jamming from tray 1 only

    Basically the main drive drives tray1 and there are no clutches. I had a feeder assembly and swapped that out with same results. I guess the main drive is direct drive to tray.

  8. #8
    Master Of The Obvious 10,000+ Posts
    c458 Jamming from tray 1 only

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    Re: c458 Jamming from tray 1 only

    Do you have a jam code? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: c458 Jamming from tray 1 only

    Quote Originally Posted by acsolutions View Post
    Basically the main drive drives tray1 and there are no clutches. I had a feeder assembly and swapped that out with same results. I guess the main drive is direct drive to tray.
    Paper feed motor plus one-way in drive of tray 1
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  10. #10
    Senior Tech 250+ Posts
    c458 Jamming from tray 1 only


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    Re: c458 Jamming from tray 1 only

    I've had the bushings for the registration get gummed up and only cause jamming from tray one. I would take out registration assembly and clean the bushings.

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