What you said was right, I was advised to change the USB mode to km mfp and it solved the problem thank you very much.
Thank you all for...
Esron Thomas
Service Technician
Last Activity: 13 hours ago
Joined: 10-17-2024
Location: Port Moresby
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Did you delete the old certificate on the device. If so check to confirm the the validity date of the certificate it should be the current date and try...Leave a comment:
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Unfortunately I don't have the tool. We usually install the programmed ones, so we install it straight onto the machine....Leave a comment:
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I didn't see that, I only turned on the one in the billing settings authentication device settings 2 set to card, didn't know there's a little button...Leave a comment:
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Hi Markks sorry it took me sometime to go back to the customer site to confirm the firmware version it's AA2J0Y0-F231-G00-RE. Still same error after the...Leave a comment:
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Hi tsbservice sorry it me sometime to go back to the customer site after the installation and I just confirm the firmware version it's AA2J0Y0-F231-G00-RE(00)....Leave a comment:
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Okay then I have no choice but update update the firmware to sort out the issue...Leave a comment:
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I have the exact same issue with a c360i last time, I happened to replace cpub with the latest Firmware and boom! The machine coming back alive with meter...Leave a comment:
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Thank you for the information, I was told to use this firmware after a customer experiencing issues with scan to email on Ms 365 after enforcing MFA on...Leave a comment:
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Hi guys, Thank you all for your support, I managed to fix the issue by replacing the cpub. Unfortunately the meter readings were gone. Otherwise the printer...Leave a comment:
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Thank you I'll do check it out today and let you know if I find it....Leave a comment:
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Thank you I'll check with KM for the firmware...Leave a comment:
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MFA on Email Accounts for bizhub c250i
Hi KM gurus,
I've got an issue with a customer where they were using scan to email on konica minolta bh c250i for a year or so, until they... -
Exactly it's the driver for the card reader, I put it out to explain that I used this LDD which is the correct one but still got the error message. Sorry...Leave a comment:
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Yes I did used the LDD mention, plus switch no:25 hex assignment :40, I just confirm and it was the one you mentioned so I think it's the latest Firmware...Leave a comment:
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Hi kingarthur my bad, I didn't reply to your post
I am using Ysoft card readers and it is compatible, I have been using them for quite a few machines...Leave a comment:
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I've got 4 card readers tried but still same, FW version 20 and loadable device driver LDD_F2.3_YSoft_IT6_AA2J0Y0-A521-G00-40.exe this the I extract,...Leave a comment:
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Hi kingarthur
Card reader light up and I test by scanning radom ID card it bips but it gives the error message stated above, I also tried changing...Leave a comment:
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